The Branch Manager will lead the Bangalore Events vertical end-to-end - overseeing client servicing, operations, production, and sales functions. This is a senior leadership role responsible for P&L, team performance, client satisfaction, and business growth.
Key Responsibilities
Business Leadership
Own the Bangalore Events P&L - revenue, GP, and cost management
Set monthly and quarterly targets for the team and monitor performance
Build and maintain key client relationships at a senior level
Team Management
Lead and manage the CS, Operations, and Production teams
Hire, train, and mentor team members across all functions
Conduct weekly reviews and ensure accountability at all levels
Client Servicing & Business Development
Personally handle top-tier client accounts and escalations
Drive new business acquisition and expand existing accounts
Review all major proposals, budgets, and presentations before submission
Operations Oversight
Ensure all events are executed on time, within budget, and to the highest quality
Review event P&L post-execution and drive continuous improvement
Maintain vendor relationships and ensure SOPs are followed
Weekly Review Meeting
Lead the weekly review - present business updates, team challenges, and strategic priorities