Banking Officer Graduate Fresher Jobs in Kolkata

Branch Officer - Job Role & ResponsibilitiesA Branch Officer is part of the banks core operations and customer service team. The role includes both operations + sales support. Key Responsibilities1. Customer ServiceHandle walk-in customers at the branchResolve queries related to accounts, ATM, internet banking, etc.Maintain high customer satisfaction2. Account Opening & DocumentationOpen Savings & Current AccountsVerify KYC documents (PAN, Aadhaar, etc.)Ensure compliance with RBI guidelines3. Banking OperationsCash handling (deposit/withdrawal)Cheque processing & clearingMaintain daily transaction records4. Sales & Cross-SellingPromote banking products (FD, RD, Insurance, Loans, Credit Cards)Achieve monthly sales targetsGenerate leads for new customers5. Relationship ManagementMaintain relationships with existing customersUpsell products based on customer needs6. Compliance & SecurityFollow bank policies and proceduresPrevent fraud and ensure secure transactions Skills RequiredGood communication & customer handlingBasic computer knowledgeSales and persuasion skillsAttention to detailProblem-solving ability Eligibility CriteriaGraduate (any stream)Age: Usually 21-30 yearsFresher / Experienced both can apply Salary (Approx)16,000 - 20,000/month (entry level)Incentives + PF + ESICareer Growth:Branch Officer Assistant Manager Deputy Manager Branch ManagerHR Contact - 9433816131

1. This is 100% field work and onrolls of bank.2. Quality acquisition of current account & saving account of customers by going intothe market catchment area.3. Ensure quality sourcing of customers by selling different products like Demataccount, credit card, loans, FD, RD, Insurance etc.Any sales experience or fresher candidate both can apply.Candidate should be aware of the marketing places.

As an Assistant Manager at Axis Bank, you will be responsible for assisting in the efficient and effective management of branch operations, customer service, and business development activities. You will play a key role in ensuring a superior banking experience for customers while adhering to regulatory guidelines and bank policies.Key Responsibilities:Customer Service:Provide excellent customer service to address inquiries, resolve complaints, and ensure customer satisfaction.Assist customers in understanding various banking products and services offered by Axis Bank.Proactively engage with customers to identify their financial needs and offer suitable solutions.Branch Operations:Assist in managing day-to-day branch operations, including cash handling, account opening, and maintenance activities.Ensure compliance with regulatory requirements and internal policies and procedures.Supervise and train branch staff to maintain operational efficiency and service standards.Business Development:Support the Branch Manager in achieving branch targets for deposits, loans, and other financial products.Identify opportunities for cross-selling and upselling Axis Bank products to existing and potential customers.Participate in marketing and promotional activities to enhance the bank's visibility and attract new business.Team Management:Provide guidance and support to branch staff to enhance their performance and productivity.Foster a positive work environment that promotes teamwork, collaboration, and professional growth.Reporting and Compliance:Prepare reports on branch performance, customer feedback, and other relevant metrics.Ensure adherence to regulatory guidelines, KYC norms, and risk management practices.Qualifications and Skills:Bachelor's degree in Business Administration, Finance, or related field.Prior experience in banking or financial services preferred.Strong communication, interpersonal, and leadership skills.Sound knowledge of banking process

Customer communication 1. Contact non managed customers of the bank and offer bouquet of products Using calling scripts 2. Ask probing and leading questions to engage and understand customer requirements3. Ensure product features & benefits are explained to the customer while onboarding customers 4. Ensure multi products are pitched to increase customer product holding in the bank.Qualitative: Call Quality/Count of calls/Time on system/ Quality of sales1 Effective interaction or communication with the customer and capture correct customer dispositions2 Work on the feedback shared with by the supervisor /unit manager/training manager on the quality of Call experience.3 Ensure Time on system as per KPI defined 4 Ensure Minimum RPC to be maintained on daily / Monthly basis Digital Product Penetration1 Educate the customer on the digital products of the Bank. 2 Show the value and convenience in usage of the digital products.3 Increase digital penetration within the non-managed customer base of the Bank.4 Push digital penetration in the contacted customer.Audit and compliance 1. TSE is required to adhere to all laid down guidelines for Calling 2. Ensure all tele calling and product regulatory compliance are adhered3. Adhering to all product guideline 4. All guidelines on floor discipline, dialer hygiene parameters.Primary Responsibilities:The incumbent is responsible to represent the Bank and present the bouquet of eligible products to the non-managed customer of the Bank. Educate the customer on the digital products of the Bank.RM is trained to identify the right product for the customer and explain the features and benefits of the product and selling the same for required revenue generationEducational qualifications preferredCategory: Bachelor's Degree

Branch Officer - Job Role & ResponsibilitiesA Branch Officer is part of the banks core operations and customer service team. The role includes both operations + sales support. Key Responsibilities1. Customer ServiceHandle walk-in customers at the branchResolve queries related to accounts, ATM, internet banking, etc.Maintain high customer satisfaction2. Account Opening & DocumentationOpen Savings & Current AccountsVerify KYC documents (PAN, Aadhaar, etc.)Ensure compliance with RBI guidelines3. Banking OperationsCash handling (deposit/withdrawal)Cheque processing & clearingMaintain daily transaction records4. Sales & Cross-SellingPromote banking products (FD, RD, Insurance, Loans, Credit Cards)Achieve monthly sales targetsGenerate leads for new customers5. Relationship ManagementMaintain relationships with existing customersUpsell products based on customer needs6. Compliance & SecurityFollow bank policies and proceduresPrevent fraud and ensure secure transactions Skills RequiredGood communication & customer handlingBasic computer knowledgeSales and persuasion skillsAttention to detailProblem-solving ability Eligibility CriteriaGraduate (any stream)Age: Usually 21-30 yearsFresher / Experienced both can apply Salary (Approx)16,000 - 20,000/month (entry level)Incentives + PF + ESICareer Growth:Branch Officer Assistant Manager Deputy Manager Branch ManagerHR Contact - 9433816131

We Are Hiring For Leading Financial servicesJob Role -: Sales officer ( Home loan )100% field work.ROLES & RESPONSIBILITIES:To monitor closely the HL data and cross sell insurance (HDFC Life and Non Life), fixed deposits and other products as introduced by the company to home loan customers of HDFC Sales.To source open market business too and achieve the targets assigned.To be completely aware of the products being offered by the company and understand competition offering and handle customer objections.To ensure proper customer profiling on each call / customer visit, to identify and understand his/her needs and accordingly recommend investment and Insurance options.Relationship building with the Home Loan Executives to which he is mapped and to ensure joint calls with the HLE to ensure maximum attachments of the files being disbursed.To build a relationship with the customer so that he/ she is able to cross sell other product offering basis the need of the customer, thereby managing the entire account of customer.FSA to ensure to source customers family details, other general insurance details, other loan details etc .To be in sync and work together with the partner representativesUnderstanding the joint ownership of the customer at the time of servicing etcTo ensure timely renewal of the business sourcedTo ensure appropriate processes defined are being followed and undergo the training and certification for being compliant towards selling of various products (insurance, mutual funds)To always be well groomed and his sales kit should be organized and completeTo maintain company first attitude and be respectful in attitude towards other seniors.CTC 1.5 LPA + Incentives for the Freshers3 Lpa + Incentives for the Experience Fresher and Experience into sales both can applyAge Maximum 35Location - Kolkatalocal candidates are preferred.Any Interested can share Resume on 8077033176 Thanks & RegardsKashish Tyagi