B2B SUPPORT Jobs

Key ResponsibilitiesCall Handling: Make outbound calls to potential/existing customers or manage inbound inquiries following standard call scripts and guidelines.Customer Support & Inquiry Handling: Resolve customer issues promptly, provide precise information regarding products, services, or account status, and escalate complex cases appropriately.Lead Generation / Sales Support: Identify sales opportunities, pitch products/services, qualify leads, and follow up with prospective clients to convert inquiries into sales.Data Entry & CRM Updates: Accurately record call details, customer feedback, resolution status, and contact information into the CRM or call logging software.Process Compliance: Strictly adhere to quality standards, call duration targets, attendance guidelines, and compliance rules.Target Achievement: Meet or exceed daily/weekly call volume targets, first-call resolution (FCR) rates, or lead generation goals.

Job Title: Business Integration SpecialistLocation: RemoteCompany: Cloudify Solutions Pvt LtdCompany Description:Cloudify Solutions Pvt Ltd leads in process optimization and automation, aiding businessesin their digital transformation journey through detailed analysis, implementation ofcloud-based systems, and strategic technology integration. We specialize in Automation andSystem Integration, guaranteeing seamless connectivity across software systems. OurMarketplace by Cloudify delivers a comprehensive platform for boundless businessautomation opportunities, simplifying workflows and saving resources. As a recognizedexpert in custom integrations, we empower businesses with the necessary tools andresources to achieve their automation objectives.Join us on a path filled with growth, innovation, and success, where collaboration,continuous learning, and cutting-edge technology are the foundation of our culture.Job Description:Position Overview:The Business Integration Specialist at Cloudify Solutions plays a crucial role in linking ourclients' business needs with our sophisticated software solutions. This position is designedfor individuals who have a deep understanding of business processes and are experts inSaaS products, particularly in the domains of CRM, accounting, and e-commerce platforms.Your role is vital in driving our clients towards operational efficiency and streamlinedworkflows through our proprietary platform, Lighthouse, for custom integrations.Key Responsibilities: Engage with clients to deeply understand their business processes, objectives, andchallenges, converting these insights into actionable integration and automationstrategies on our Lighthouse platform. Recommend and integrate suitable SaaS solutions for CRM, accounting, ande-commerce to optimize client workflows. Utilize knowledge of process automation to design and implement effective solutionsthrough Lighthouse. Oversee the project process end-to-end, from gathering business requirements andconverting them into technical specifications to overseeing testing and ensuringthorough documentation. Develop detailed project documentation, including requirements, user stories, andimplementation plans. Provide expertise in API usage, payload management, and JSON formatting forrobust custom integrations. Collaborate with cross-functional teams for the successful delivery of projects fromconcept to execution and support.Qualifications: Bachelor's degree in Business, IT, or a related field. Demonstrated understanding of business processes with an ability to identifyautomation opportunities. Strong knowledge of SaaS products, especially in CRM, accounting, ande-commerce, with a capability to recommend and integrate these systemseffectively. Solid foundation in process automation principles, ideally demonstratedthrough work with iPaaS platforms or similar technologies. Proficiency in API usage, understanding payloads, and working with JSON forcustom integration purposes. Excellent communication skills, capable of conveying complex technical concepts tonon-technical stakeholders. Exceptional organisational skills, attention to detail, and the capacity to managemultiple projects simultaneously. Client-focused approach, dedicated to ensuring client success and satisfaction.

The Bid Manager will play a vital role in managing requests for quotes (RFQ) and proposals. This involves conducting commercial analysis, documentation, and reporting. A thorough understanding of quantitative and qualitative B2B online survey methodologies is essential, along with skills in incentive rates management, quota management, and CPC/CPI pricing models.Key responsibilities include overseeing RFQ and proposal management to ensure timely and accurate submission. Conducting commercial analysis will require evaluating the competitiveness of pricing, while documentation and reporting will involve preparing detailed reports for internal stakeholders. Familiarity with survey methodologies will help in developing effective survey strategies and managing resources efficiently.Candidates should possess a post-graduate degree and have 2 to 3 years of relevant experience. Strong analytical skills, attention to detail, and proficiency in commercial analysis are crucial. Experience in managing surveys, particularly in B2B contexts, will enhance the candidate's effectiveness. The ability to work with pricing models and manage quotas is essential. The position is based in Bangalore and is a full-time office role. Candidates should be prepared for standard working hours and may be required to handle additional tasks as needed. A proactive attitude, combined with effective communication skills, will be expected to collaborate with various teams and meet project deadlines efficiently.

## Tele Sales Executive - Nagercoil Branch*Company:* Trend Line Media*Location:* Nagercoil - Work from Office*Job Type:* Full-Time*About Trend Line Media*Trend Line Media provides *Promotion Videos, Voice Over, Graphic Designing, and Digital Marketing services* to small and medium-sized business owners.*Job Responsibilities** Call customers from the data provided by the company.* Explain our services clearly to potential customers.* Follow up with interested customers.* Convert enquiries/leads into customers.* Maintain good customer relationships and achieve sales targets.*Requirements** Good communication skills.* Basic knowledge of Tamil and English.* Confident and positive attitude.* Freshers can apply.* Sales/telecalling experience is an added advantage.*What We Provide** Customer data/leads will be provided by the company.* Work from office.* Salary + attractive incentives.* Friendly working environment.

ROLE OVERVIEW:We are looking for confident and result-oriented AI Business Development Executives who can identify Ideal Customer Profiles (ICPs), generate and prospect qualified leads, reach out to potential customers, understand their business requirements, explain Dakini AI's AI Voice and automation solutions, schedule product demonstrations, and convert qualified prospects into customers. The role requires candidates to independently research target markets, identify potential businesses and decision-makers, build their own sales pipeline, and manage prospects from initial outreach through conversion. This role combines lead generation, business development, sales, and an understanding of AI products, and is suited for candidates interested in AI, technology, sales, market research, prospecting, and customer engagement.KEY RESPONSIBILITIES:Generate and qualify B2B leads through phone calls, WhatsApp and other channels.Communicate with prospective customers and business decision-makers.Understand customer requirements and identify relevant AI use cases.Explain Dakini AI's Voice AI and automation solutions in simple business language.Schedule product demonstrations with qualified prospects.Follow up consistently with leads and prospects.Maintain accurate lead and customer information in the CRM.Track sales activities, follow-ups and pipeline updates.Build and maintain professional relationships with potential customers.Work toward lead-conversion and customer-acquisition targets.Learn Dakini AI products and continuously improve AI and product knowledge.Collaborate with the team to improve sales processes and customer acquisition.CANDIDATE REQUIREMENTS:Eligibility: final-year students and candidates who have already completed their degree are welcome to applyEnglish: strong spoken and written communication skills required.Hindi: knowledge of Hindi is an added advantage.Strong interpersonal and customer communication skills.Confidence in speaking with customers over phone calls.Good convincing, presentation and relationship-building ability.Sales-oriented and result-driven attitude.Interest in Artificial Intelligence, technology, sales and business development.Work arrangement: starts Work From Home; may transition to the Chennai office later based on business requirements.Benefits:Work from homeLanguage:Hindi (Preferred)Work Location: Hybrid remote in Kolathur, Chennai, Tamil Nadu

As a BPO Telecaller, you will play a crucial role in communicating with customers and providing them with information about our services. Your main goal will be to address customer inquiries, resolve issues, and promote our offerings through calls.Key Responsibilities:- Customer Interaction: Make outbound calls to potential and existing customers to discuss our products and services.- Information Gathering: Collect feedback from customers about their experience and preferences to help improve our services.- Issue Resolution: Address and resolve customer complaints promptly to ensure satisfaction.- Sales Support: Promote products and encourage customers to make purchases by offering helpful information and answering questions.- Data Management: Update customer information in our database accurately after every interaction to maintain records.- Reporting: Provide regular reports on call outcomes, customer interactions, and feedback received.Required Skills and Expectations:You should be comfortable speaking on the phone and possess strong communication skills. A friendly and professional demeanor is essential to establish a good rapport with customers. Basic computer skills are necessary for updating records and using calling software. We expect candidates to be self-motivated, have a positive attitude, and be able to work independently from home. Being a good listener will help you understand customer needs better, contributing to effective solutions and sales. Flexibility in working hours is also essential, as you may need to adjust based on customer availability.

*Job Opening - Real Estate Sales Executive*24 Date: 21st - 23rd July 2026Time: 11:00 AM - 6:00 PMLocation: Aurora Towers, Camp, Pune (Work From Office)*Experience* : Minimum 3+ Years of Experience*Qualification* : Any Graduate*Key Responsibilities:** Generate leads through calls, referrals, and online platforms.* Contact potential customers and explain property details.* Understand customer requirements and recommend suitable properties.* Follow up with prospects and convert leads into sales.* Maintain accurate records of leads and sales activities.*Preferred Qualifications:* * Excellent communication and negotiation skills.* Strong sales and customer relationship management skills.* Self-motivated and target-oriented.* Basic knowledge of MS Excel and CRM tools is an added advantage.

As an International Voice Process Executive in Hyderabad, you will be involved in handling customer queries and providing solutions over the phone for international clients. You will play a crucial role in maintaining high levels of customer satisfaction through effective communication.Key Responsibilities:- Handle Customer Calls: Engage with international customers via phone to assist with their inquiries, ensuring a prompt and courteous response.- Provide Solutions: Analyze customer issues and provide accurate solutions, troubleshooting problems efficiently to enhance customer satisfaction.- Maintain Call Records: Document and update customer interactions in the database accurately to ensure seamless follow-up and reference.- Collaborate with Teams: Work closely with various teams to resolve complex issues, ensuring that customer concerns are addressed in a timely manner.- Achieve Targets: Strive to meet individual and team performance metrics, focusing on call handling times and customer satisfaction scores.Required Skills and Expectations:Candidates must have excellent communication skills in English, both spoken and written, as the role involves interacting with international clients. A minimum of 2 years of experience in a voice process is required, demonstrating proficiency in handling customer queries effectively. Applicants should have a strong understanding of customer service principles and the ability to remain calm under pressure. Proficiency in handling different customer personalities and a solution-oriented mindset are essential. Being a quick learner and adapting to new systems and processes will contribute to your success in this role.

As a CRM Executive, your primary focus will be on managing customer relationships and ensuring a positive experience for our clients. You will play a crucial role in maintaining loyalty and satisfaction, which directly impacts our business success.Key Responsibilities:- Customer Interaction: Engage with customers through phone, email, and in-person to address inquiries and resolve issues, ensuring a high level of service.- Data Management: Maintain and update the customer database, ensuring all information is accurate and current for effective communication and analysis.- Feedback Collection: Gather customer feedback and insights to identify areas for improvement in service delivery and product offerings.- Reporting: Prepare regular reports on customer interactions and satisfaction levels for management review to help shape strategic decisions.- Collaboration: Work closely with other teams such as Sales and Marketing to align customer relationship strategies and enhance overall customer experience.Required Skills and Expectations:A successful candidate should have a background in customer relationship management, ideally with 1 to 2 years of experience. Strong communication skills are essential, as you will need to convey information clearly and effectively. You should be proficient in using CRM software and have a good understanding of data entry and management practices. A proactive attitude and problem-solving abilities will be valuable in resolving customer issues. Additionally, given the role's requirements, candidates must be female and willing to work full-time in the office.

We are seeking an experienced and results-driven B2B Pharma Purchase Manager to oversee procurement operations, manage vendor relationships, and support client requirements in the pharmaceutical sector. The ideal candidate will have strong B2B knowledge, excellent negotiation skills, and proven experience in vendor and supply chain management.Key ResponsibilitiesManage end-to-end procurement of pharmaceutical products in a B2B environmentDevelop and maintain strong relationships with vendors, suppliers, and distributorsNegotiate pricing, contracts, and terms to ensure cost-effective purchasingEvaluate vendor performance and ensure compliance with quality and regulatory standardsCoordinate with internal teams (sales, logistics, and client support) to fulfill client requirementsMonitor inventory levels and ensure timely replenishmentIdentify new sourcing opportunities and alternative suppliersHandle client queries related to product availability, pricing, and deliveryMaintain accurate procurement records and documentationStay updated on market trends, pricing fluctuations, and regulatory changes in the pharma industryRequired Skills & QualificationsBachelors degree in PharmacyMinimum 5-8 years of experience in B2B pharmaceutical procurement or purchasingProficiency in ERP systems and MS Office toolsStrong problem-solving and decision-making abilities

We are looking for a BPO Telecaller to join our team in Coimbatore. In this role, you will be responsible for engaging with customers and promoting our services. You will need good communication skills and a proactive approach to problem-solving.Key Responsibilities:- Making Outbound Calls: You will initiate calls to potential and existing customers to discuss our products and services.- Providing Information: You will explain our offerings, address inquiries, and provide detailed information to assist customers in making informed decisions.- Customer Assistance: You will support customers by resolving any issues they might have and ensuring they have a positive experience.- Maintaining Records: You will document customer interactions and update records in our database to keep track of communications and follow-ups.- Meeting Targets: You will strive to meet daily and monthly targets for call volume and sales, contributing to the team's success.Required Skills and Expectations:- Strong verbal communication skills are essential for interacting effectively with customers.- A positive attitude and a willingness to learn are crucial for succeeding in this role.- Basic computer skills are necessary for using software to log calls and manage customer information.- Prior experience in a customer service role or telecalling is preferred but not mandatory; freshers are welcome to apply.- You should be comfortable working in an office environment and able to work full time.

To develop strong relationships with existing clients and develop other opportunities across our range of services.Passion to overachieve targets and margins for every event.Responsible for Client Visits/meetings/ Follow-up/Corporate presentations or interacting with them via telephone or written communication.Achieving 100% client satisfaction and client retention.Ability to handle work pressure.Open to Travel as per the requirement .

As a B2B Sales Executive, you will be responsible for building and maintaining relationships with business clients in India. Your key responsibilities include identifying potential clients, pitching products or services, negotiating contracts, and closing deals. You should have a minimum of 3 years of experience in B2B sales, be a graduate, and possess strong communication and negotiation skills. The successful candidate should be self-motivated, target-driven, and able to work independently.

Prospect database development involves building and maintaining high-quality lists of potential B2B leads, a key process in your role at aMarketforce for demand generation. This aligns with your team's focus on accurate data for cold outreach Prospect database development Email id generation and research Calling and verification List management on MS Excel Sheet Reporting

- Make outbound calls to potential customers: The telecaller will be responsible for making cold calls to potential customers to pitch products or services.- Handle customer inquiries: The telecaller will be required to handle incoming calls from customers, answer their queries, and provide relevant information.- Maintain customer database: The telecaller will have to update and maintain customer information in the database accurately for future reference.- Follow up on leads: The telecaller will need to follow up on leads generated through cold calling or marketing campaigns to convert them into sales.- Achieve call targets: The telecaller will be expected to achieve daily, weekly, or monthly call targets set by the team leader.Required Skills and Expectations:- Excellent communication skills: The ideal candidate should have strong verbal communication skills to effectively communicate with customers over the phone.- Good listening skills: The telecaller should be able to listen attentively to customer queries and respond appropriately.- Basic computer knowledge: The candidate should have basic knowledge of using computer systems for entering customer data and updating information.- Patience and perseverance: The telecaller should have the patience to handle customer rejections and the perseverance to continue making calls to achieve sales targets.- Ability to work independently: As the job is part-time and work from home, the candidate should be self-motivated and able to work independently without constant supervision.

Customer service & support, basic details send, tamil - English

BPO CALLING PROFILE CTC-18000 TO 22000/PER MONTH WORK FROM OFFICE INBOUND AND OUTBOUND CALLINGS MAINTAIN CLIENTSCUSTOMER SUPPORT BETTER OPERATIONS WHATAPP- 8674842312EMAIL - shivamalphabeliver@gmail.com

Key ResponsibilitiesIdentify and develop new business opportunities through field visits, networking, referrals, and market research.Meet prospective customers to understand their requirements and present suitable products or services.Generate leads and convert them into sales opportunities.Build and maintain strong relationships with existing and potential customers.Prepare and present quotations, proposals, and sales agreements.Negotiate pricing and close sales deals effectively.Achieve assigned sales targets and KPIs.Conduct regular follow-ups with customers to ensure satisfaction and repeat business.Maintain accurate records of customer interactions, sales activities, and pipeline updates in CRM systems.Coordinate with internal teams to ensure timely order processing and service delivery.Monitor market trends, customer feedback, and competitor activities.Participate in promotional campaigns, exhibitions, and sales events.

Prospect database development Email id generation and research Calling and verification List management on MS Excel Sheet Reporting

- Lead the sales team:The Sales Incharge will be responsible for leading and managing a team of sales professionals, providing guidance, training, and support to ensure team targets are met.- Develop sales strategies:He will develop and implement strategic sales plans to expand the customer base and achieve sales goals, utilizing market research and analysis to identify new opportunities.- Monitor sales performance:The Sales Incharge will track sales metrics and analyze data to evaluate performance, identify areas for improvement, and implement corrective actions as needed.- Build and maintain client relationships:He will establish and maintain relationships with key clients, understanding their needs and providing solutions to ensure customer satisfaction and loyalty.- Coordinate with other departments:The Sales Incharge will collaborate with marketing, product development, and other teams to align sales strategies, share insights, and drive overall business growth.Skills and Expectations:- Bachelor's degree in Business Administration or related field.- Proven experience in sales, with a track record of achieving targets and leading a team.- Strong communication and interpersonal skills.- Excellent negotiation and problem-solving abilities.- Proficiency in CRM software and Microsoft Office suite.- Ability to work independently and as part of a team.- Strong leadership qualities and strategic thinking.