B2B SUPPORT Jobs

We are seeking a motivated BPO Telecaller to join our team in Gwalior, India. This work-from-home position is ideal for individuals with 0 to 2 years of experience who have completed at least their 12th grade. Key Responsibilities:- **Making Calls:** The primary responsibility is to contact customers to understand their needs and offer solutions. Effective communication is essential to explain products or services clearly.- **Handling Inquiries:** You will address customer inquiries and provide accurate information regarding services offered, ensuring a positive customer experience.- **Recording Information:** It is important to maintain accurate records of customer interactions and feedback. This helps in tracking customer preferences and improving service.- **Achieving Targets:** You will be expected to meet daily call targets and report on progress. This involves working efficiently and effectively to achieve personal and team goals.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to interact with diverse customers. Patience and a friendly demeanor are vital for providing excellent service. Additionally, candidates should be self-motivated and able to work independently. Basic computer skills are necessary to manage calls and document interactions. A positive attitude towards learning and adaptability to new challenges in a fast-paced environment is essential for success in this role.

We are seeking a motivated BPO Telecaller to join our team in Thane West. This entry-level position is ideal for candidates with minimal experience who are eager to learn and grow in the customer service field.As a BPO Telecaller, your main responsibility will be to communicate with customers over the phone. You will be required to assist customers with their inquiries, provide product information, and gather feedback. This role is crucial in maintaining positive customer relationships and promoting company services.Key responsibilities include:1. **Customer Engagement**: Reach out to customers using a provided database to discuss services, answer questions, and resolve any issues.2. **Information Delivery**: Clearly explain products and services to potential and existing customers, ensuring they understand benefits and features.3. **Feedback Collection**: Actively listen to customer concerns and suggestions, documenting their feedback to help improve services.4. **Follow-ups**: Maintain regular follow-up calls with customers to ensure satisfaction and encourage further engagement with the company.The ideal candidate will have strong communication skills, a friendly demeanor, and the ability to work well in a team. Being adaptable and willing to learn will help you succeed in this role. Basic computer skills are necessary for logging customer interactions and managing data. If you are passionate about customer service and enjoy speaking with people, we encourage you to apply.

Position > MANAGER SUPPORT-SALES & MARKETING DOMESTIC & GLOBALLocation > at plant, Gondal , Dist. Rajkot , Gujrat, India Reporting > CMD/COO Job description. > will be responsible for providing strategic and operational support to the sales marketing team domestic and global, ensure smooth coordination between plant operations and sales channels, customers- domestic and global, Overseas execution of buyers orders, for domestic and global, documentation, and marketing support activities to achieve business targets and maintain high customer satisfaction.Key responsibilities > 01. Ensure effective coordinate with production, logistics, / CHA and sales team to ensure timely executing/ supplies of customers order. Domestic and globally 02. Monitor and manage customers requirements, product dispatch schedules and delivery timelines.03. Prepare and maintain sales reports, forecast, and marketing data for decision-making for domestic and globally 04. Support Marketing companions, product promotions, and trade exhibitions, events etc. 05. Ensure compliances with companys quality and food safety standards in all customers dealings domestic and globally.06. Efficiently and smartly handles customers complains and feedback and updates to reporting officers.07. Laisse with key accounts and assist in business development, identify new customers etc. 08. Updates debtors outstanding, constant follow up for payment, and update statues to reporting officers.09. To ensure timely preparing necessary documents for domestic and global dispatches like Performa invoices, tax invoices similarly for import such as PO etc. 10. Other task/ assignments assigned by reporting officer/ top Management from time to time.Qualifications and skills, Ideal candidate must be commerce graduate / post graduate in commerce and prefer PG diploma in Business Management related to sales- Marketing and export and import as well.With 8-10 years experience in sales - coordination/ support and business development activities, customers services, in FMCG food B2B industry.Smart business communication (Efficient, effective, strong verbal and written)Proficiency in MS office- specially PPP, ERP, systems etc.

As a BPO Telecaller in Swargate, Pune, you will be responsible for making outbound calls to potential customers to promote products or services. You will be required to handle customer inquiries, make sales pitches, and provide information about products or services.Key responsibilities include making outbound calls to potential customers, answering incoming calls from customers, maintaining a high level of customer satisfaction, accurately recording all information and feedback from customers, and meeting sales targets set by the company.The ideal candidate should have excellent communication skills, both verbal and written, be proficient in using computers and CRM software, have a positive attitude and a strong work ethic, be able to work in a fast-paced environment, have a polite and professional phone etiquette, and have the ability to handle rejection and assist angry customers calmly and professionally. A minimum of a graduate degree and 0-2 years of experience in a similar role is required for this position.

We are looking for a BPO Telecaller to join our team in Chandigarh. This entry-level position is ideal for individuals with no prior experience or up to two years of experience, and it offers the flexibility of working from home.Key Responsibilities:1. **Customer Engagement**: Reach out to potential and existing customers over the phone to promote our services and products. Building rapport and understanding customer needs are essential for successful interactions.2. **Information Collection**: Gather relevant information from customers to assist with inquiries or complaints. Accurate data collection helps enhance our services and ensures customer satisfaction.3. **Record Keeping**: Maintain detailed records of customer interactions, including feedback and inquiries. This information is crucial for tracking performance and improving service quality.4. **Follow-Up Calls**: Conduct follow-up calls with customers to ensure their issues are resolved and they are satisfied with our service. Regular follow-ups can increase customer loyalty and retention.5. **Meeting Targets**: Achieve daily and monthly targets set for calls and customer engagement. Meeting these goals is important for the team

We are looking for a dedicated BPO Telecaller to join our team in Indore. This is a full-time, work-from-home position ideal for individuals with 0 to 2 years of experience who have completed their 12th grade. In this role, your primary responsibilities will include making outbound calls to potential clients, presenting our services clearly and effectively, and addressing customer inquiries. You will also be responsible for maintaining accurate records of calls and conversations in our database, ensuring follow-ups are timely, and updating your team on customer feedback and outcomes.Effective communication and listening skills are essential for success in this role. You should be able to engage customers in conversation, convey information concisely, and build rapport over the phone. Familiarity with basic computer applications and phone systems is required to handle calling scripts and maintain records efficiently.Additionally, you should be motivated, goal-oriented, and willing to learn new techniques to enhance your performance. The ability to work independently while managing time effectively is crucial since this job is conducted from home. You should also possess a strong customer service mindset to ensure a positive experience for all callers. If you are passionate about delivering exceptional service and looking to grow your career in the BPO industry, we encourage you to apply!

We are looking for a motivated BPO Telecaller to join our team in Lucknow. This full-time position is ideal for individuals with 0 to 2 years of experience who have completed their 12th grade. The role primarily involves making calls to customers and ensuring their needs are met.Key Responsibilities:1. Customer Outreach: Make outbound calls to potential and existing customers, providing them with information about our services and addressing any inquiries they may have.2. Data Management: Accurately record customer details and interactions in our database, ensuring all information is up-to-date and accessible.3. Problem Resolution: Listen carefully to customer concerns and work towards providing effective solutions, promoting customer satisfaction.4. Sales Support: Assist in promoting our products and services during calls, aiming to achieve sales targets through persuasive communication.5. Follow-Up: Reach out to customers after initial contact to ensure their needs are met and to gather feedback on their experiences.Required Skills and Expectations:The ideal candidate should possess excellent verbal communication skills, enabling them to interact politely and clearly with customers. A good understanding of basic computer skills is essential for data management. Candidates should be self-motivated, organized, and capable of working independently. A willingness to learn and adapt in a fast-paced environment is important, as well as being able to handle rejection positively. A commitment to providing high-quality customer service will be crucial in this role.