B2B SUPPORT Jobs

We are seeking a dedicated BPO Telecaller to join our team in Bhopal. This full-time position is suitable for candidates with 0 to 2 years of experience. As a Telecaller, you will be responsible for engaging with customers and addressing their needs through effective communication.Key Responsibilities:1. **Customer Interaction:** You will make outbound calls to potential and existing customers, ensuring a friendly and professional approach at all times.2. **Information Gathering:** Gather relevant information from customers to understand their needs and provide accurate responses, thereby improving customer satisfaction.3. **Data Management:** Maintain and update customer records in our database accurately, ensuring all information is current and correct.4. **Problem Solving:** Address customer inquiries and issues with promptness and efficiency, offering appropriate solutions to enhance the customer experience.5. **Sales Support:** Assist in promoting products and services, effectively communicating their benefits to encourage customer interest and drive sales.Required Skills and Expectations:Candidates must possess excellent verbal communication skills and a positive attitude. A strong ability to listen and empathize with customers is essential. Basic computer skills are necessary to manage data and communication tools. We expect individuals to be self-motivated, able to work in a team, and contribute to achieving set targets while maintaining a high level of professionalism. A 12th grade education is required for this position.

We are seeking a motivated BPO Telecaller to join our team in Thane West. This entry-level position is ideal for candidates with minimal experience who are eager to learn and grow in the customer service field.As a BPO Telecaller, your main responsibility will be to communicate with customers over the phone. You will be required to assist customers with their inquiries, provide product information, and gather feedback. This role is crucial in maintaining positive customer relationships and promoting company services.Key responsibilities include:1. **Customer Engagement**: Reach out to customers using a provided database to discuss services, answer questions, and resolve any issues.2. **Information Delivery**: Clearly explain products and services to potential and existing customers, ensuring they understand benefits and features.3. **Feedback Collection**: Actively listen to customer concerns and suggestions, documenting their feedback to help improve services.4. **Follow-ups**: Maintain regular follow-up calls with customers to ensure satisfaction and encourage further engagement with the company.The ideal candidate will have strong communication skills, a friendly demeanor, and the ability to work well in a team. Being adaptable and willing to learn will help you succeed in this role. Basic computer skills are necessary for logging customer interactions and managing data. If you are passionate about customer service and enjoy speaking with people, we encourage you to apply.

Position > MANAGER SUPPORT-SALES & MARKETING DOMESTIC & GLOBALLocation > at plant, Gondal , Dist. Rajkot , Gujrat, India Reporting > CMD/COO Job description. > will be responsible for providing strategic and operational support to the sales marketing team domestic and global, ensure smooth coordination between plant operations and sales channels, customers- domestic and global, Overseas execution of buyers orders, for domestic and global, documentation, and marketing support activities to achieve business targets and maintain high customer satisfaction.Key responsibilities > 01. Ensure effective coordinate with production, logistics, / CHA and sales team to ensure timely executing/ supplies of customers order. Domestic and globally 02. Monitor and manage customers requirements, product dispatch schedules and delivery timelines.03. Prepare and maintain sales reports, forecast, and marketing data for decision-making for domestic and globally 04. Support Marketing companions, product promotions, and trade exhibitions, events etc. 05. Ensure compliances with companys quality and food safety standards in all customers dealings domestic and globally.06. Efficiently and smartly handles customers complains and feedback and updates to reporting officers.07. Laisse with key accounts and assist in business development, identify new customers etc. 08. Updates debtors outstanding, constant follow up for payment, and update statues to reporting officers.09. To ensure timely preparing necessary documents for domestic and global dispatches like Performa invoices, tax invoices similarly for import such as PO etc. 10. Other task/ assignments assigned by reporting officer/ top Management from time to time.Qualifications and skills, Ideal candidate must be commerce graduate / post graduate in commerce and prefer PG diploma in Business Management related to sales- Marketing and export and import as well.With 8-10 years experience in sales - coordination/ support and business development activities, customers services, in FMCG food B2B industry.Smart business communication (Efficient, effective, strong verbal and written)Proficiency in MS office- specially PPP, ERP, systems etc.

As a BPO Telecaller in Swargate, Pune, you will be responsible for making outbound calls to potential customers to promote products or services. You will be required to handle customer inquiries, make sales pitches, and provide information about products or services.Key responsibilities include making outbound calls to potential customers, answering incoming calls from customers, maintaining a high level of customer satisfaction, accurately recording all information and feedback from customers, and meeting sales targets set by the company.The ideal candidate should have excellent communication skills, both verbal and written, be proficient in using computers and CRM software, have a positive attitude and a strong work ethic, be able to work in a fast-paced environment, have a polite and professional phone etiquette, and have the ability to handle rejection and assist angry customers calmly and professionally. A minimum of a graduate degree and 0-2 years of experience in a similar role is required for this position.

We are looking for a motivated BPO Telecaller to join our team in Gorakhpur. The ideal candidate should be proactive and capable of communicating effectively with customers. This is a full-time position suitable for individuals with up to two years of experience, including freshers.Key Responsibilities:1. **Customer Interaction**: Engage with customers through phone calls, addressing their inquiries and providing information about products or services in a polite and friendly manner.2. **Lead Generation**: Identify potential customers and gather data to create leads that can be followed up by the sales team.3. **Data Entry**: Maintain accurate records of customer interactions and update databases as needed to ensure all information is current and reliable.4. **Problem Solving**: Listen to customer feedback and resolve any complaints or issues they may have, ensuring a positive customer experience.5. **Sales Support**: Assist in promoting and selling company products or services, achieving targeted sales goals as set by the management.Required Skills and Expectations:Candidates should possess strong verbal communication skills and be comfortable speaking on the phone. A good understanding of market trends and customer service principles is essential. Proficiency in basic computer skills, including familiarity with Microsoft Office, is required. A positive attitude, patience, and the ability to work well under pressure will help candidates succeed in this role. Candidates should also be open to learning and adapting to company processes and procedures.

We are looking for a dedicated BPO Telecaller to join our team in Delhi. This entry-level position is suitable for candidates with 0 to 2 years of experience and a minimum education of 12th grade. As a telecaller, you will play a crucial role in communicating with customers to provide information and promote services.Key Responsibilities:1. **Customer Interaction**: Engage with potential and existing customers over the phone to understand their needs and provide information about products and services.2. **Lead Generation**: Identify and develop new leads by reaching out to potential customers and following up on inbound inquiries.3. **Updating Records**: Maintain accurate records of customer interactions and feedback in our database to help improve service and follow-up efforts.4. **Achieving Targets**: Meet daily and weekly calling targets as set by the management to contribute to overall team goals.5. **Provide Excellent Service**: Ensure a high level of customer satisfaction by addressing inquiries and resolving concerns promptly.Required Skills and Expectations:Candidates must have strong communication skills in English and Hindi, along with a friendly and persuasive voice. Being detail-oriented is important for accurately recording customer information. Candidates should be self-motivated and display a strong willingness to learn. A positive attitude and the ability to work effectively as part of a team are essential for success in this role.

We are looking for enthusiastic individuals to join our team as BPO Telecallers in Amritsar. This role involves communicating with customers, providing them with information, and assisting with their queries. Freshers and candidates with up to 2 years of experience are welcome to apply.Key Responsibilities:1. Conduct Calls: You will make outbound calls to potential customers, explaining our services and generating interest in our offerings.2. Customer Support: Address customer inquiries and resolve any issues they may have effectively and professionally.3. Maintain Records: Keep accurate records of calls made, responses received, and any follow-up actions needed in our database.4. Achieve Targets: Work towards daily, weekly, and monthly targets set by the team leader to contribute to the team