27

Airport Operations Executive Job Vacancies in Assam

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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Guwahati
Ground Staff Ground Management Ground Operation Ground Hostess Ground Handling Staff Air Ticketing Executive Airport Operation Airport Manager Airport Cargo Airport Representative Airport Staff Air Cargo Aircraft Maintenance Cabin Crew Flight Attendant Air Hostess
Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsGuwahatiKolkataImphalJorhatSilcharPatnaShillongAizawlDimapurGangtokAgartalaJob SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 1,00,000+ per month
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Sivasagar
Housekeeping Air Ticketing Airport Operation Internal Communication Aviation Airport Cargo Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Ground Management Good Communication
We are looking for a Ground Staff Executive to join our team in Sivasagar, India. This is an entry-level position suitable for individuals who have recently completed their 12th grade education. The role requires dedication and a strong commitment to providing excellent service.nnKey responsibilities include:nn1. Passenger Handling: Assist passengers with check-in, baggage handling, and boarding procedures to ensure a smooth travel experience.n2. Customer Service: Provide information and support to passengers regarding flights, schedules, and airport facilities, maintaining a friendly and professional demeanor.n3. Coordination: Collaborate with various departments to ensure effective communication and resolution of any passenger issues or concerns.n4. Safety Compliance: Adhere to all safety regulations and procedures to create a secure environment for both passengers and staff.nnTo thrive in this role, candidates should possess strong communication skills, a positive attitude, and the ability to work well under pressure. A keen sense of responsibility and attention to detail is important, as is the ability to work effectively in a team. The ideal candidate is a quick learner, adaptable, and eager to contribute to a dynamic work environment. Must be willing to work full-time from the office. Previous experience is not required, making this an excellent opportunity for fresh graduates to start their career in the aviation industry.
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Interview For Airport Guest Relationship Executive || 12th Pass - Freshers

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Guwahati
Customer Relationship Airline Operations Passenger Handling Airline Customer Service Airport Ticketing
SHARE YOUR RESUME TO 8282965559nWe are looking for an Airport Guest Relationship Executive in Guwahati, India. This role is ideal for someone eager to provide excellent customer service at the airport, ensuring a positive experience for all guests.nnKey Responsibilities:nn- Guest Assistance: Greet passengers warmly and assist them with inquiries regarding flights, services, and airport facilities to enhance their travel experience.n- Problem Solving: Address any issues or concerns raised by guests efficiently, ensuring their needs are met promptly and professionally.n- Information Dissemination: Provide accurate information about airport services, schedules, and policies, helping guests navigate the airport confidently.n- Coordination with Airlines: Collaborate with various airline representatives to ensure smooth communication and effective handling of passenger needs.nnRequired Skills and Expectations:nnTo succeed in this role, candidates should possess strong communication skills in English and other languages, if possible. A positive attitude, along with the ability to work under pressure, is critical. You should be a quick learner, ready to adapt to the fast-paced airport environment, and show initiative in offering assistance. Attention to detail and a passion for delivering great service will set you apart. Previous experience is not necessary, making this an excellent opportunity for recent graduates or those entering the workforce.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Guwahati
Air Ticketing Executive Passport Checking Officer Customer Support Executive Passenger Handling Staff Passenger Service Executive Ground Staff Ground Operations Staff Ground Handling Staff Airport Manager Airport Representative Airport Executive
An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 20,000-28,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Guwahati
Air Ticketing Executive Ground Staff Customer Support Executive Passenger Service Executive Passport Checking Officer Ground Management Ground Manager Ground Operation Ground Handling Staff Ground Operations Staff Cabin Crew Cabin Attendant Flight Attendant Air Cargo Air Cargo Executive Cargo Manager
An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 18,000-28,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Airport Guwahati
Ground Staff Activities Airport Operation Airline Operations Ground Handling
As an Airport Operations Executive at Guwahati Airport, you will play a vital role in ensuring smooth airport operations. This position is suitable for candidates with minimal experience, making it an excellent opportunity for recent school graduates.Key Responsibilities:- Customer Service: Assist passengers by providing information about flights, check-in procedures, and airport facilities to enhance their travel experience.- Flight Coordination: Monitor flight schedules and updates, ensuring timely communication of any changes to passengers and ground staff.- Baggage Handling Support: Help manage the baggage check-in and retrieval process, ensuring that all passenger luggage is accounted for and delivered promptly.- Safety Compliance: Follow health and safety regulations at the airport to maintain a secure and efficient environment for both passengers and staff.- Data Entry and Reporting: Accurately input operational data into systems and assist in preparing reports for management to facilitate efficient airport operations.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills to interact effectively with passengers and team members. Attention to detail is essential for accurate data entry and coordination tasks. A positive attitude and the ability to work in a fast-paced environment are necessary, along with basic computer skills. While prior experience is not mandatory, any customer service experience can be an added advantage. Candidates should demonstrate a willingness to learn and adapt, embracing the dynamic nature of airport operations.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Guwahati
Airport Operation Cargo Handling Cargo Handler Cargo Staff Airport Cargo Air Cargo
As an Air Export Executive, you will play a key role in facilitating air freight shipments. Your responsibilities will include:- Coordinating Shipments: You will be responsible for arranging the transportation of goods via air, ensuring that all necessary documentation is prepared and submitted accurately and on time.- Customer Communication: Regularly communicate with customers to provide updates on shipment status, address queries, and ensure customer satisfaction throughout the export process.- Documentation Management: You will prepare and manage all required export documents, including Air Waybills, commercial invoices, and packing lists, ensuring compliance with international regulations.- Liaising with Airlines and Freight Forwarders: Establish and maintain strong working relationships with airlines and freight forwarders to secure the best rates and services for our shipments.- Tracking Shipments: Monitor the status of shipments, troubleshooting any issues that arise during transit and providing timely updates to customers.To succeed in this role, you should have a strong attention to detail, excellent communication skills, and a basic understanding of air freight processes. A proactive attitude and the ability to work independently are essential, as is a willingness to learn and adapt in a fast-paced environment. A minimum educational background of 10th pass is required, and previous experience in logistics is a plus but not necessary for candidates eager to start their career in this field.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Haflong Dima Hasao
Airport Operation Airline Operations Ground Handling Aviation Ground Staff Activities Airport Cargo
As an Airport Operations Executive, you will play a crucial role in ensuring smooth airport operations and providing excellent service to passengers. Your main responsibilities will include:- Customer Service: Assist passengers with check-in, boarding, and general inquiries, ensuring a positive travel experience.- Flight Coordination: Monitor flight schedules and delays, effectively communicating updates to passengers and staff members.- Baggage Handling: Ensure the accurate handling and transportation of passenger baggage, including resolving any lost luggage issues promptly.- Safety Compliance: Adhere to airport safety regulations and protocols, contributing to a safe environment for all passengers and staff.- Team Collaboration: Work closely with security, ground staff, and airline representatives to streamline operations and enhance efficiency.- Report Generation: Prepare daily reports on operations, passenger feedback, and any incidents that occur, helping to identify areas for improvement.To succeed in this role, you should have strong communication skills and a friendly attitude. You must be detail-oriented and able to handle stressful situations calmly. Being a quick learner and adaptable is important, as the airport environment can change rapidly. Basic knowledge of computers and familiarity with airport operations or customer service can be advantageous, although fresh graduates are encouraged to apply. This position requires you to work full-time at the office in Haflong.
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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Guwahati
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, your main responsibility will be to ensure that all airport guests have a positive and smooth experience. This includes providing assistance and guidance to guests, resolving any issues or complaints they may have, and ensuring their overall satisfaction during their time at the airport. Key Responsibilities:1. Greeting and welcoming guests as they arrive at the airport.2. Providing information and assistance to guests regarding their travel plans.3. Resolving any issues or complaints that guests may have in a professional and timely manner.4. Ensuring the overall satisfaction of guests during their time at the airport.Skills and Expectations:- Excellent communication and interpersonal skills.- Ability to remain calm and professional in high-pressure situations.- Attention to detail and the ability to multitask.- Patience and a customer-centric mindset.- Willingness to work in a fast-paced and dynamic environment.- Ability to work well as part of a team.Overall, we are looking for a dedicated and customer-oriented individual who is passionate about ensuring the comfort and satisfaction of airport guests.
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Ground Operation Ticketing Officer Airport Ticketing Air Hostess Airport Staff HR Team Tracker Aviation
Job DescriptionGround Staff ExecutiveDear Candidate,We are looking for a Dynamic Candidate with good Communication SkillsRoles And ResponsibilitiesGreeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.Desired Candidate Profile 10th,12th,Any degree,Diploma Qualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills,ticketing ground staff,RequirementsQualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills ground staff,Other DetailsIndustry
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Air Ticketing Airport Operation Airport Ticketing Ticket Booking Air Ticketing Reservation Ground Operation Good Communication
Hiring for 25 Ticket Support Executive Jobs in Chandigarh, Guwahati, Madurai, Vijayawada, Gwalior, Jabalpur, Coimbatore, Prayagraj, Raipur, Chhattisgarh, Amritsar, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Sc with Good knowledge in Air Ticketing, Airport Operation, Airport Ticketing, Ticket Booking, Air Ticketing Reservation, Ground Operation, Good Communication etc.
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Software Engineer Information Technology Engineer Java Html Autocad Data Analyst Web Tools System Support Engineer Banking Back Office Back End Processing Admin Freshers Airport Operation Airport Executive Airport Representative Airline Ground Staff
The Information Technology Engineer is responsible for designing, developing and implementing software applications and systems to support the organization's operations. They will also provide technical support and assistance to end-users.Key responsibilities include:- Developing and maintaining software applications using various programming languages such as Java, Html, and Autocad- Conducting data analysis to identify trends and patterns- Providing system support and troubleshooting technical issues- Working closely with the team to implement and maintain web tools
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  • Fresher
  • 3.0 Lac/Yr
  • Airport Guwahati
Airport Ticketing Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Basic Computer Skills Airline Operations
THIS IS FLY HIGH AVIATEINTERESTED CANDIDATE WHO WANTS TO WORK INSIDE THE AIRPORT (AVIATION SECTOR) THIS IS THE RIGHT PLACE. WE HIRE CANDIDATE THROUGH INTERVIEW, AFTER PROVIDING TRAINING CANDIDATE DIRECTLY PLACED INSIDE THE AIRPORTCONTACT-7578826287
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Customer Relationship Airport Operation Guest Handling Passenger Handling
We have vacant of 36 Airport Guest Relationship Executive Jobs in Guwahati, Siliguri, Darjeeling, Koch Bihar, Jalpaiguri, Kolkata South, Kolkata, Diamond Harbour, South 24 Parganas, Nalanda, Jhajha, Jamui, Nadia, for Freshers Educational Qualification : Higher Secondary, B.A Skill Customer Relationship, Airport Operation, Guest Handling, Passenger Handling etc.
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Good Communication Skills Airline Operations Aviation Ground Staff Activities Airport Cargo Ground Handling Airport Operation
Airport Operations Executive interact directly with passengers and respond to concerns regarding flight timings, seat availability and reservations, as well as fares, and so on. They also oversee key processes like data collection, data entry, payment and verification collection, etc., for airlines.Duties/Responsibility for Indigo Airline Ticketing Executive. Assisted customers with ticket Purchases. trip planning pricing and scheduling. Complete order transactions and generated travel documentation and detailed itineraries. Entered information in the computer system to maintain updated details related to customer ticket orders, reservations, and payment methods. Greeted crew members, flight attendants, and passengers. Delivered outstanding service by interacting with customers, answering customer inquiries, and handling customer complaints. Responded politely to passenger complaints regarding ticketing and baggage handling. Addressed customer inquiries via email, telephone calls, or in person, providing prompt responses or follow-up.
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Housekeeping Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Google API Good Communication
Required Ground Staff In Airport & Airlines for full time jobWe need only people those whom are really interested to be a part if the companyQualification: - 10th, 12th, Diploma/Engineering, Graduate & Post Graduate (Hospitality Aviation must apply)Male/Female, Both type Job Candidates requiredHiring for:1. Ground Staff : 18,600 to 35,000.2. Cash Counter : 15,000 to 80,000.3. Ticketing Executive-21,000 to 60000.4. Security Guard : 15,000 to 30,000.5. Bouncer : 21,000 to 42,000.6. Food Counter : 14,000 to 21,000.7. Security Supervisor : 15,000 to 25,000.8. Cabin Crew : 24,200 to 72,000.9. CSA : 18,600 to 32,500.10. Back Office & Front Office : 16, 500 to 42,600.Working Area:- Office + Outlet + Field.People whom are really interested to be apart of the esteemed organization please applyFacility : - Cab + Meal + Leaving + P.F + Medical Insurance + ESI facilities + 8 Hour duty Time + 5 days working + Over Time.Call me.Thank you
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  • Fresher
  • 6.0 Lac/Yr
  • North Lakhimpur Dibrugarh
Ground Handling Airline Operations Aviation
Job Openings for 7 Airport Operations Executive Jobs for Freshers in North Lakhimpur, Lakhimpur, having Educational qualification of : Higher Secondary, Diploma with Good knowledge in Ground Handling, Airline Operations, Aviation etc.
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  • 0 - 1 yrs
  • 0.9 Lac/Yr
  • Guwahati
Communication Adaptability Team Leader Air Ticketing Ground Staff Activities Airport Operation Aviation Ground Management Ground Handling
Ground staff work at airports to ensure passengers are comfortable and safe, and to help with the smooth running of the airport. They perform a variety of tasks, including check-in, baggage handling, and customer service.
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Ground Staff Ground Staff Executive Airport Ground Staff Airline Operations
We have vacant of 16 Airlines Job-Airport Ground Staff Jobs in Kolkata, Bhubaneswar, Bhubaneswar Sector 2, Bhubaneswar Sector 3, Bhubaneswar Sector 4, Ranchi, Gaya, Durgapur, Guwahati, West Tripura, for Freshers Educational Qualification : Higher Secondary, Secondary School Skill Ground Staff, Ground Staff Executive, Airport Ground Staff, Airline Operations etc.,
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Air Charter Operation Aircraft Maintenance Aviation Air Ticketing Customer Service Aviation Security Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Airport Cargo Basic Computer Skills
Dear Sir/Ma'amGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Ground Staff,Responsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact:
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Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills Aviation
Job Openings for 50 Airport Executive Jobs for Freshers in Kolkata, Ranchi, Asansol, meghalaya, Birbhum, Bardhaman, Medinipur, Tripura Road, Guwahati, Durgapur, Tatanagar, Jamshedpur, having Educational qualification of : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Airport Ticketing, Airline Operations, Hospitality, Customer Service, Aviation Security, Ground Staff Activities, Direct Sales, Cargo Handling, Personality Development, Basic Computer Skills, Aviation etc.
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Airline Operations Airport Operation Ground Staff Activities Aviation Airport Cargo Ground Handling
Hiring for 50 Airport Operations Executive Jobs in Bihta, Patna,Nawada Gaya,Birbhum,Guwahati,Asansol,Howrah, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Airline Operations,Airport Operation,Ground Staff Activities,Aviation,Airport Cargo,Ground Handling etc.
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Airline Operations Airport Operation Ground Staff Activities Airport Cargo Ground Handling Aviation Airport Ramp
Hiring for 40 Airport Operations Executive Jobs in Kalimpong,Darrang, Assam,Darjeeling,Kharagpur,Asansol,Dhanbad,East Sikkim,Birbhum, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Airline Operations,Airport Operation,Ground Staff Activities,Airport Cargo,Ground Handling,Aviation,Airport Ramp etc.
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  • 0 - 6 yrs
  • 6.5 Lac/Yr
  • Guwahati
Ground Staff Airport Operation Airport Representative Airport Manager Airport Supervisor Ground Handling Staff Passport Checking Executive Ground Operation Ground Management Cabin Crew Air Cargo
An Air Ticketing Executive handles flight reservations, ticket issuance, rebooking, and customer travel support. The job sits at the intersection of airline systems, fare rules, and passenger service, and is common in airlines, travel agencies, OTAs, and airport offices.Key ResponsibilitiesCreate, modify, and cancel flight bookings.Issue tickets and process reissues, reroutes, refunds, and voids.Quote fares, taxes, and service fees.Advise customers on baggage, visa, and travel policies.Handle special service requests (meals, seats, wheelchairs, UMNR).Coordinate with airlines for schedule changes or disruptions.Maintain accurate PNR and payment records.Meet sales and service quality targets.Daily Work ActivitiesChecking availability and best fares.Responding to calls, emails, or walk-in clients.Monitoring queues for time limits and ticketing deadlines.Updating passengers about delays or cancellations.Preparing daily sales and cash reports.Skills & CompetenciesKnowledge of fare construction and airline rules.Familiarity with Global Distribution Systems (GDS).Good communication and persuasive skills.Accuracy with data entry and payments.Ability to manage irate or stressed travelers.Time management and multitasking.
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Cabin Crew Air Hostess Flight Attendant Air Ticketing Executive Airport Staff Airport Manager Front Desk Manager Airport Operation Airport Representative Airport Jobs
As a Cabin Crew member, your responsibilities will include ensuring the safety and comfort of passengers onboard the aircraft, providing excellent customer service, serving meals and drinks, conducting safety demonstrations, and handling emergency situations. You will also be responsible for assisting passengers with any requests or questions they may have during the flight.To excel in this role, you must have strong communication and interpersonal skills, be well-groomed and professional in appearance, have a positive and friendly attitude, be able to work well in a team
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Barpeta
Airline Operations Airport Operation Customer Service Customer Relationship Ground Staff Activities Customer Support Guest Handling Passenger Handling Ground Operation
As an Airport Guest Relationship Executive, you will play a key role in ensuring a positive experience for all guests arriving at the airport. Your primary responsibility will be to assist passengers with their needs and provide excellent customer service.Key Responsibilities:- Welcoming Guests: Greet all arriving guests warmly and assist them with information about airport services, facilities, and amenities.- Managing Queries: Address any questions or concerns guests may have, ensuring they receive timely and accurate information.- Coordinating Services: Work closely with various airport departments to coordinate services like baggage handling, transportation, and lounge access for guests.- Enhancing Guest Experience: Proactively identify ways to improve the overall guest experience, providing feedback and suggestions to management when necessary.- Reporting Issues: Document and report any guest complaints or operational issues to ensure they are resolved quickly and efficiently.Required Skills and Expectations:- Strong communication skills are essential, as you will interact with guests from various backgrounds.- A friendly and approachable demeanor will help create a welcoming atmosphere.- Basic problem-solving skills will enable you to address guest concerns effectively.- Ability to work in a fast-paced environment and adapt to changing situations is crucial.- A minimum educational qualification of 12th grade is required.- No prior experience is necessary, making this a great opportunity for fresh graduates looking to start a career in customer service.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Bongaigaon
Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Customer Relationship Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management
As an Airport Guest Relationship Executive, you will play a crucial role in ensuring that travelers have a positive experience at the airport. Your focus will be on building good relationships with guests and assisting them throughout their journey.Key Responsibilities:- Welcome Guests: Greet guests upon arrival at the airport and make them feel comfortable and valued.- Provide Information: Assist travelers by providing accurate information about flight schedules, boarding gates, and airport facilities.- Resolve Issues: Handle guest complaints or issues professionally, ensuring prompt resolutions to maintain satisfaction.- Assist with Services: Aid guests in availing themselves of various services offered at the airport, such as lounges, check-in procedures, or baggage handling.- Promote Safety and Security: Ensure guests follow airport safety and security protocols for their protection and that of others.- Maintain Records: Keep accurate records of guest feedback and suggestions to improve service quality consistently.The ideal candidate will possess strong communication skills, with the ability to speak clearly and confidently. A positive attitude and a genuine interest in helping others are crucial for this role. You should be comfortable working in a fast-paced environment and be able to multitask efficiently. A high level of professionalism is expected, as you will represent the airport and its services. No prior experience is required, but a background in customer service is a plus. You must have completed your 12th grade and be ready to work full-time from the office in Bongaigaon.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Jorhat
Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Airline Operations Cargo Handling Personality Development Basic Computer Skills
We are looking for a dedicated Airport Executive to join our team in Jorhat. This full-time position is ideal for motivated individuals who have completed their 12th grade and are eager to start their careers in the aviation industry.Key Responsibilities:- Customer Service: Assist passengers with inquiries and provide information about flights, baggage, and airline services, ensuring a positive travel experience.- Check-in Assistance: Facilitate the check-in process for passengers, helping them with ticketing, boarding passes, and baggage drop-off to ensure smooth departures.- Safety and Security: Follow airport safety and security protocols, ensuring the safety of passengers and staff at all times during their time at the airport.- Issue Resolution: Handle passenger complaints or issues effectively, working towards quick solutions to maintain customer satisfaction.- Collaboration with Team: Work closely with airline staff, security personnel, and other airport executives, fostering teamwork to enhance overall operations.Required Skills and Expectations:- Candidates should have completed their 12th grade, ideally possessing good communication skills and a friendly demeanor to interact with passengers confidently.- A keen attention to detail is required for managing check-in procedures and ensuring all safety measures are met.- Ability to work in a fast-paced environment while remaining calm under pressure is essential.- Basic computer skills will help in managing check-in systems and handling passenger information efficiently.- A positive attitude and willingness to learn are crucial for adapting to the dynamic nature of airport operations.
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Ground Operation Ticketing Officer Airport Ticketing Air Hostess Airport Staff HR Team Tracker Aviation
Job DescriptionDear Candidate,We are looking for a Dynamic Candidate with good Communication SkillsRoles And ResponsibilitiesGreeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.Desired Candidate Profile 10th,12th,Any degree,Diploma Qualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills,ticketing ground staff,RequirementsQualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills ground staff,Other DetailsIndustry
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Ground Staff Executive Ground Operation Air Ticketing Air Freight Air Hostess Airport Ticketing Aviation Good Communication Skills Communication Skills
Job DescriptionDear Candidate,We are looking for a Dynamic Candidate with good Communication SkillsRoles And ResponsibilitiesGreeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.Desired Candidate Profile 10th,12th,Any degree,Diploma Qualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills,ticketing ground staff,RequirementsQualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills ground staff,Other Details
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Air Ticketing Executive Jobs For Freshers - Kokrajhar

Skyview India Academy Private Limited

  • Fresher
  • 4.0 Lac/Yr
  • Kokrajhar
Airline Operations Hospitality Customer Service
We are looking for 10 Airport Ticketing Executive Posts in Kokrajhar, Assam, with deep knowledge in Airline Operations, Hospitality, Customer Service and Required Educational Qualification is : Higher Secondary
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Guest Lecturer Fresher

Skyview India Academy Private Limited

  • Fresher
  • 5.0 Lac/Yr
  • Tangla Darrang
Customer Relationship Guest Handling Ground Operation Good Communication Skills
Hiring for 15 Airport Guest Relationship Executive Jobs in Tangla, Darrang, for Freshers,Required Educational Qualification is : Higher Secondary, Diploma with Good knowledge in Customer Relationship, Guest Handling, Ground Operation, Good Communication Skills etc.
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Higher Secondary Freshers For Airport Ramp Executive

Skyview India Academy Private Limited

  • Fresher
  • 4.0 Lac/Yr
  • Sivasagar
Airline Operations Aircraft Handling
We have vacant of 12 Airport Ramp Executive Jobs in Sivasagar, for Freshers Educational Qualification : Higher Secondary Skill Airline Operations, Aircraft Handling etc.
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Airport Operation Passport Checking Staff Passport Checking Executive Passport Checking Officer
Responsibilities:1. Verify the authenticity of travel documents such as passports, visas, and boarding passes.2. Check for any discrepancies or inconsistencies in the information provided on the documents.3. Ensure that passengers meet all entry requirements for their destination.4. Assist with the boarding process by directing passengers to the correct gate and answering any questions they may have.5. Maintain a high level of customer service by greeting passengers courteously and addressing any concerns they may have.
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10th Pass Freshers For Admin Executive

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 16.0 Lac/Yr
  • Guwahati
Administrative Executive Admin Executive Admin Support Executive System Support Executive Administration Officer Administration Supervisor Administration Manager Administration Head Admin Air Ticketing Executive Airport Cargo Air Cargo Executive Airport Operation Airport Manager Airport Executive
As an Airport Administrative Executive in Guwahati, your primary role will involve supporting the day-to-day operations of airport administration. You will be required to handle various tasks essential for smooth functioning within the airport environment.Key Responsibilities:- Administrative Support: Assist in daily office tasks, including filing, data entry, and managing correspondence to ensure efficient operations.- Customer Interaction: Engage with passengers and visitors, providing information and assistance to enhance their experience at the airport.- Team Coordination: Work closely with various teams to ensure seamless communication and collaboration among different departments.- Documentation: Maintain accurate records and reports related to airport activities and transactions, helping with compliance and auditing processes.- Problem-solving: Address inquiries and resolve any issues raised by passengers or staff, ensuring timely and effective solutions.Required Skills and Expectations:Candidates should have a minimum education level of 10th grade and be open to an experience range from fresh graduates to those with up to six years of experience. Strong communication skills are essential for effectively interacting with passengers and colleagues. You should be organized and able to manage multiple tasks efficiently. A proactive attitude in seeking solutions and assisting customers will be highly valued, along with the ability to work well in a team-oriented environment.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Guwahati
Ground Staff Ground Operations Staff Ground Staff Executive Ground Handling Staff Ground Management Air Ticketing Executive Passport Checking Officer Customer Support Cabin Crew Air Cargo Airport Staff Avionics Aviation
As an Airport Ground Staff member in Guwahati, you will play a crucial role in ensuring smooth airport operations and providing excellent service to travelers. Your primary responsibilities will include:- Passenger Check-in Assistance: Help passengers with the check-in process by verifying tickets and issuing boarding passes to ensure they board their flights smoothly.- Baggage Handling: Manage the loading and unloading of luggage, ensuring that each passenger's bags are handled safely and arrive at the correct destination.- Customer Service: Address passenger inquiries and provide information about flight schedules, ticketing, and airport facilities to enhance their travel experience.- Coordination with Flight Crew: Work closely with airline pilots and cabin crew to ensure all necessary procedures are followed before takeoff, contributing to flight safety.- Emergency Response: Be prepared to assist in emergency situations by following established protocols, ensuring passenger safety and compliance with airport regulations.To qualify for this position, candidates should possess the following skills and expectations:- Strong communication skills to interact effectively with passengers and colleagues.- A friendly and approachable demeanor to deliver positive customer service experiences.- Basic problem-solving skills to assist passengers with various inquiries and issues.- Teamwork abilities to collaborate with fellow staff members and ensure efficient airport operations.- A high level of responsibility and attention to detail for tasks like baggage handling and safety procedures.Candidates should have completed at least their 12th grade, and experience is valuable but not mandatory, as training will be provided for new employees.
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Hiring Freshers || Ground Staff

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Guwahati
Ground Staff Ground Staff Executive Ground Operations Staff Air Ticketing Executive Customer Relationship Executive Customer Relationship Officer Airport Passenger Service Associate Passport Checking Officer Ticket Checking Staff Ticket Support Executive Cabin Crew Air Cargo Air Hostess Ground Hostess Flight Attendant
We are looking for dedicated Ground Staff to join our team in Guwahati. In this full-time role, you will play an essential part in ensuring a smooth experience for our customers at the airport.Key Responsibilities:- Customer Assistance: Greet passengers and help them with check-in procedures, luggage handling, and boarding processes to enhance their travel experience.- Luggage Management: Ensure proper tagging, loading, and unloading of luggage, ensuring all bags are handled safely and efficiently.- Safety Compliance: Follow all safety regulations and procedures to maintain a secure environment for both passengers and staff.- Information Support: Provide accurate information regarding flights, delays, and airport services to passengers, ensuring they receive timely updates.- Team Collaboration: Work closely with other staff members in various departments to ensure efficient operations and communication throughout the airport.Required Skills and Expectations:Candidates should possess a minimum educational qualification of 12th pass. Good communication skills in English and local languages are essential for interacting with passengers. A positive attitude and strong customer service skills are crucial, as you will be the face of our service. Teamwork is vital, as you will be collaborating with colleagues in a fast-paced environment. Flexibility in working hours is expected, including availability during weekends and holidays. Previous experience in a customer-facing role is an advantage but not mandatory. A keen eye for detail and the ability to handle pressure will help ensure successful performance in this dynamic role.
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Jayanagar Guwahati
Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Airport Cargo
We are seeking a motivated Airport Operations Executive to join our team in Jayanagar, Guwahati. This entry-level position is ideal for individuals looking to start their career in airport operations.nnKey Responsibilities:nn- Customer Service: Assist passengers with check-in procedures, luggage handling, and any inquiries to ensure a smooth travel experience.n n- Coordination: Work closely with different departments like ground handling and security to ensure all operational tasks are performed efficiently and effectively.nn- Monitoring Operations: Keep an eye on flight schedules and updates to provide timely information to passengers and address any potential delays.nn- Compliance: Adhere to safety and security regulations established by the airport authorities to maintain a safe environment for staff and travelers.nnRequired Skills and Expectations:nnThe ideal candidate should have completed at least their 12th grade. Previous experience is not mandatory, but a passion for the aviation industry and customer service is essential. Good communication skills, both verbal and written, are necessary for interacting with passengers and colleagues. You should demonstrate a proactive attitude and the ability to work well in a team. Organizational skills are critical to manage multiple tasks and ensure operational efficiency. Being punctual and reliable is expected, as shift work may be required. Enthusiasm for learning and growing in a fast-paced environment will contribute significantly to your success in this role.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Tezpur Sonitpur
Airline Operations Interpersonal Skills Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Ground Handling Ground Management
As an Airport Operations Executive, you will play a vital role in ensuring smooth daily operations at the airport. Your main responsibilities will include the following:- Flight Coordination: You will assist in managing flight schedules, ensuring that all departures and arrivals are on time and efficiently handled.- Passenger Assistance: Providing exceptional customer service is essential. You will help passengers with inquiries, check-in processes, and any other assistance they may need.- Baggage Handling: You will oversee the safe loading and unloading of baggage, ensuring that luggage reaches the correct destinations without delays.- Safety Compliance: Adhering to safety protocols and regulations is critical in this role. You will participate in safety checks and ensure that all operations meet the established safety standards.- Communication: You will communicate effectively with team members and other departments to ensure everyone is informed of any changes or issues regarding flights and operations.To be successful in this role, you should have a positive attitude and a strong focus on customer service. Good communication skills are essential, as you will be interacting with passengers and team members regularly. A willingness to learn and adapt in a fast-paced environment is important, along with the ability to work well under pressure. A minimum qualification of 12th grade is required, and prior experience in airport operations is preferred but not mandatory.
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  • 0 - 2 yrs
  • 6.5 Lac/Yr
  • Guwahati
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
We are looking for an enthusiastic Airport Ramp Executive to join our team in Guwahati, India. This is a full-time role suitable for candidates with 0 to 2 years of experience who have completed at least their 10th grade education.nnKey responsibilities include:nn- Handling Baggage: Ensure the safe and timely transportation of passenger luggage between the terminal and aircraft. This involves loading and unloading bags while maintaining high standards of care.n n- Aircraft Preparation: Assist in preparing aircraft for takeoff, which includes checking equipment, cleaning the area, and ensuring safety protocols are followed.nn- Communication: Collaborate effectively with team members and ground staff to coordinate operations smoothly, ensuring all activities align with airline schedules.nn- Safety Compliance: Adhere to safety regulations and procedures, prioritizing the safety of both passengers and crew during all ramp operations.nnRequired skills and expectations include:nn- Teamwork: Candidates should be able to work well in a team environment, showing cooperation and support for colleagues.nn- Attention to Detail: A keen eye for details is important to ensure all operations meet safety and service standards.nn- Physical Fitness: The role demands physical stamina as it involves handling heavy baggage and working outdoors.nn- Adaptability: The ability to adjust to changing circumstances and work in a fast-paced environment is essential. nnThis role offers an excellent opportunity to start a career in airport operations. Candidates should be ready to take on challenges and contribute positively to the team.
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