Airport Executive Job Vacancies in Golaghat

Airport Ground Staff Job Description: Examples (2025)Airport ground staff are essential aviation professionals who ensure the safety, security, and efficiency of flights by managing passenger services, baggage handling, and aircraft ramp operations. Key responsibilities include checking in passengers, issuing boarding passes, boarding flights, guiding aircraft to parking bays, and loading/unloading luggage

Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform.

We are looking for dedicated Airport Ground Staff in Jorhat, Assam, to support the smooth operations of our airport. This entry-level position is ideal for individuals who are detail-oriented and committed to providing excellent customer service.Key Responsibilities:- Customer Service: Assist passengers with check-in, boarding, and other inquiries to ensure a pleasant travel experience.- Baggage Handling: Manage and oversee luggage loading and unloading, ensuring safe and timely transportation of baggage.- Safety Compliance: Follow all safety regulations and procedures to maintain a secure environment for passengers and staff.- Coordination: Work closely with airline personnel, security, and other departments to facilitate efficient ground operations.- Problem Resolution: Address any issues that arise with passengers or baggage, providing solutions quickly and effectively.Required Skills and Expectations:Candidates should have a minimum of a 12th-grade education and a strong emphasis on customer service. Good communication skills are essential to interact with passengers and team members effectively. Attention to detail is important for managing baggage and ensuring compliance with safety protocols. Flexibility in working hours, including weekends and holidays, is expected, as airport operations run around the clock. Ideal candidates should be team-oriented and ready to contribute to a positive and professional airport environment. Experience in customer service or related fields is a plus, although not mandatory for applicants with a willingness to learn.

We are looking for a dedicated Airport Executive to join our team in Jorhat. This full-time position is ideal for motivated individuals who have completed their 12th grade and are eager to start their careers in the aviation industry.**Key Responsibilities:**- **Customer Service:** Assist passengers with inquiries and provide information about flights, baggage, and airline services, ensuring a positive travel experience.- **Check-in Assistance:** Facilitate the check-in process for passengers, helping them with ticketing, boarding passes, and baggage drop-off to ensure smooth departures.- **Safety and Security:** Follow airport safety and security protocols, ensuring the safety of passengers and staff at all times during their time at the airport.- **Issue Resolution:** Handle passenger complaints or issues effectively, working towards quick solutions to maintain customer satisfaction.- **Collaboration with Team:** Work closely with airline staff, security personnel, and other airport executives, fostering teamwork to enhance overall operations.**Required Skills and Expectations:**- Candidates should have completed their 12th grade, ideally possessing good communication skills and a friendly demeanor to interact with passengers confidently.- A keen attention to detail is required for managing check-in procedures and ensuring all safety measures are met.- Ability to work in a fast-paced environment while remaining calm under pressure is essential.- Basic computer skills will help in managing check-in systems and handling passenger information efficiently.- A positive attitude and willingness to learn are crucial for adapting to the dynamic nature of airport operations.

Airport Ticketing Staff are responsible for handling customer inquiries, booking flights, issuing tickets, and assisting passengers with their travel needs. They must have a thorough understanding of airline policies and procedures and be able to provide excellent customer service at all times.Key Responsibilities:1. Handle ticketing inquiries and bookings for airline passengers2. Issue tickets and boarding passes to passengers3. Assist passengers with flight check-in and baggage handling4. Provide information on flight schedules, delays, and cancellations

Ground Staff are responsible for ensuring the smooth operation of airport services by providing assistance to passengers and fulfilling various duties on the ground. The key responsibilities of a Ground Staff member include:1. Providing excellent customer support by assisting passengers with inquiries, check-in, boarding, and other related services.2. Demonstrating strong communication skills to effectively convey information to passengers and other airport staff.3. Having the ability to multitask and efficiently handle multiple tasks simultaneously in a fast-paced environment.

As an Air Cargo Executive, your main responsibilities will include overseeing all aspects of cargo handling, coordinating with cargo staff and ground handling staff to ensure smooth operations at the airport. You will be required to manage air cargo operations, including loading and unloading of freight, supervising ground operations, and ensuring timely delivery of cargo.Key skills for this role include a strong understanding of air cargo logistics, supply chain management, and export-import documentation. You should have excellent communication skills.

Responsibilities:1. Issuing, reissuing, and cancelling air tickets for customers.2. Handling customer inquiries and providing information on flight schedules, fares, and availability.3. Coordinating with airlines to confirm reservations and resolve any booking issues.4. Ensuring compliance with airline policies and procedures.5. Assisting customers with check-in and boarding procedures.6. Handling customer complaints and offering solutions to ensure customer satisfaction.7. Maintaining accurate records of ticketing transactions.

As a Ground Staff member, your responsibilities will include ensuring the safety and security of passengers and airport personnel, handling baggage and cargo, directing aircraft on the tarmac, and providing excellent customer service to all passengers. You will need excellent communication skills to effectively communicate with passengers and other airport personnel. Customer service skills are essential as you will be interacting with passengers and assisting them with their travel needs.