Airline Customer Service Job Vacancies in Dum Dum

We have vacant of 30 Airport Ramp Executive Jobs in Kolkata, Kolkata South, Kolkata, Ranchi, Dhanbad, Dum Dum, Kolkata, Howrah, Nadia, Bhubaneswar, Jharsuguda, Purba Bardhaman, for Freshers Educational Qualification : 12th Pass, 10th Pass, Bachelor of Hotel Management, B.Tech, Other Bachelor Degree Skill Airline Operations, Ground Staff Activities, Cargo Handling, Aircraft Handling, Airline Customer Service, Airport Ramp etc.

Air travel services Singapore Airlines (SIA) has two other business interests in India besides its core business of ... undertook projects for some European airlines.106 A team from SATS also examined Indian Airlines' ground-handling ...

Ensure user the satisfactionAnswer questions and offering help and assistanceCheck cabin before take-off to ensure compliance to safety regulationsWelcome travelers on board and help them to their seats when necessaryTake orders, serve food and drinks and sell productsGive the safety presentation in a well-prepared manner

kolkata job vacancies in ground staff , cargo, cabin crew, come and join us in interview .

URGENT OPENING UNDER GROUND STAFF FOR DOMESTIC AIRLINESPost - Ticket Reservation Staff, Customer Services Associate QUALIFICATION - 12th / Graduate / Diploma.Age Limits-18 to 35years(male) & 18 to 27years(female)Skill Good Communication skill & pleasing personality.Job Type : Full Time Job Hours-8houorsSalary : 18k to 27k per monthFacility : - Cab + Meal + Leaving + P.F + Medical Insurance + ESI facilities + 8 Hour duty Time + 5 days working + Over Time.,Job Location ; KolkataTAKEOFF AVIATION SLS Tower 6th floor, GP Block Salt lake Sector 5, Bidhanagar , Kolkata - 7000091Near : SDF MoreThanks Regards HR Department

We are looking for an energetic Airline Customer Service Executive to join our team in Kolkata. In this role, you will be the first point of contact for our passengers, ensuring they have a pleasant and stress-free travel experience. **Key Responsibilities:**- **Assist Passengers:** Help customers with their inquiries about flights, schedules, and bookings over the phone and in-person. This ensures they receive the information they need quickly and accurately.- **Check-in Support:** Manage the check-in process for passengers, including issuing boarding passes and tagging luggage, to ensure a smooth boarding experience.- **Handle Complaints:** Address and resolve customer complaints or issues professionally, providing effective solutions to enhance passenger satisfaction.- **Promote Services:** Inform customers about additional services and products we offer, encouraging them to make bookings for special amenities or upgrades.- **Maintain Records:** Ensure accurate documentation of customer interactions and transactions to facilitate seamless future communications.**Required Skills and Expectations:**Candidates should have a minimum of a 10th-grade education and be open to working full-time from the office. While prior experience is not required, a passion for customer service is essential. Strong communication skills, both verbal and written, are necessary to interact positively with passengers. Additionally, candidates must be able to work in a fast-paced environment, remain calm under pressure, and display strong problem-solving abilities. Flexibility to work varying shifts, including weekends and holidays, is also expected.

As an Airline Customer Service Representative based in Kolkata, you will be the first point of contact for our passengers, helping them with their travel needs. This is a full-time position that requires you to be present in the office.**Key Responsibilities:**- **Assist Passengers:** Provide help to travelers with booking, changing, or canceling their flights, ensuring they have all the necessary information for their journey.- **Handle Inquiries:** Respond to questions about flight schedules, ticket prices, and policies, ensuring that passengers receive accurate and helpful information.- **Resolve Issues:** Address any concerns or complaints from customers effectively, aiming to find quick and satisfactory solutions to enhance their travel experience.- **Manage Check-ins:** Facilitate the check-in process for passengers, guiding them through procedures and ensuring their baggage is handled properly.- **Support Team:** Work closely with other team members to maintain an efficient service flow and help create a positive team environment.**Required Skills and Expectations:**- Strong communication skills are essential to interact with passengers clearly and professionally.- A customer-focused attitude is crucial, as the role requires understanding and addressing customer needs.- Basic computer skills are necessary to manage bookings and access information efficiently.- A positive and friendly demeanor will help create a welcoming atmosphere for travelers.- Being able to work in a fast-paced environment and handle multiple tasks is important for success in this role. This position is suitable for candidates with zero to one year of experience who have completed at least the 10th grade.

We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. This role is ideal for someone with a passion for customer service and an interest in the aviation industry.POST- Ground Staff (under Airlines )Responsibilities :-1 . Assist passengers with check-in, boarding procedures, and luggage handling to ensure a smooth travel experience.2. Provide accurate information to passengers about flight schedules, gate changes, and policies to improve their travel journey.3. Address passenger inquiries and concerns promptly, using effective communication skills to resolve issues calmly and professionally.4. Ensure all safety protocols and procedures are followed, maintaining a safe environment for both passengers and staff.NOTES :-Candidates should have good communication skills and have Pleasent personalityCandidates should have a Valid PassportNo Vissible Tatoos.Interested Candidates mail your resume at atihrdepartment@gmail.com Or can whtasapp your cv to 8482069603.Interview Date - 03rd July - 10th JulyVenue- DumdumTHIS IS NOT A CONSULTANCY

We are seeking an Airline Customer Service Representative in Kolkata, India. This entry-level position is perfect for individuals looking to start their career in the airline industry. You will assist passengers with flight-related inquiries and ensure a positive travel experience. Key Responsibilities include:1. **Assist Passengers**: Provide support to travelers with booking, check-in, and boarding processes, ensuring they have accurate and timely information.2. **Handle Inquiries**: Respond to customer questions via phone, email, or in person, addressing concerns related to flights, schedules, and services, creating a welcoming atmosphere.3. **Resolve Issues**: Quickly identify and resolve any problems that may arise during the travel experience, including cancellations, delays, or lost luggage, ensuring passenger satisfaction.4. **Maintain Records**: Keep accurate records of customer interactions and transactions, documenting any issues or feedback for future reference, which helps improve service quality.5. **Collaborate with Staff**: Work closely with other airline personnel to ensure smooth operations and an enjoyable experience for passengers.Required skills and expectations include:Applicants should have excellent communication skills, both verbal and written, to interact effectively with customers. A friendly and approachable demeanor is essential for building rapport. Basic computer skills are necessary for managing bookings and inquiries. The ideal candidate should be a team player, ready to learn, and handle a fast-paced environment with patience and professionalism. A high school diploma (10th pass) is required, and previous experience is not mandatory but a willingness to grow in customer service is essential.

We are looking for an enthusiastic Airline Customer Service Executive to join our team in Kolkata. This entry-level position is perfect for individuals who want to start their career in the airline industry and have a passion for customer service.Key Responsibilities:- **Customer Assistance:** Provide help to travelers with their inquiries, reservations, and ticket bookings, ensuring a smooth travel experience. You will communicate via phone, email, and in-person.- **Problem Resolution:** Address any issues that arise, such as delays or cancellations, by offering solutions and alternatives. You will need to stay calm under pressure and assist customers effectively.- **Information Sharing:** Educate customers on airline policies, flight schedules, and baggage rules to ensure they have all the necessary information for travel. Clear communication is key to helping them understand.- **Feedback Collection:** Gather customer feedback about services to help improve the overall travel experience. Your insights will be valuable for the continuous improvement of our services.Required Skills and Expectations:Candidates must have completed at least the 10th grade and should possess strong communication skills in English and Hindi. A friendly and approachable demeanor is essential, as you will be interacting with diverse travelers. Teamwork and a willingness to learn are important for success in this role. Additionally, being punctual and reliable is crucial, as you will be working full-time in an office environment.