Face-to-Face For Airline Customer Service Representative Jobs (Freshers)

As an Airport Customer Service Associate in Kolkata, you will play a vital role in ensuring travelers have a pleasant experience at the airport. Your main goal will be to assist passengers with their needs and provide excellent customer service.

Key Responsibilities:

1. **Passenger Assistance**: Greet and help passengers with check-in, boarding, and general inquiries. You will answer questions and guide them through the airport processes to ensure a smooth journey.

2. **Information Providers**: Share information about flights, gate changes, and airport facilities. Keeping passengers informed is important for their comfort and travel efficiency.

3. **Problem Solving**: Address any issues that arise, such as baggage delays or scheduling conflicts. You will need to think quickly and offer solutions to enhance the travel experience.

4. **Safety Compliance**: Ensure that all safety protocols are followed at all times. You will be responsible for upholding standards that keep passengers and the airport secure.

Required Skills and Expectations:

The ideal candidate should have a positive attitude and strong communication skills to interact effectively with passengers from diverse backgrounds. Freshers are welcome, but a completed 12th-grade education is required. You should be able to work in a fast-paced environment and handle multiple tasks efficiently. A team-oriented mindset and a commitment to providing excellent service are essential for this role. Being punctual and maintaining a professional appearance is also important in this position.

• Experience

  Fresher

• No. of Openings

  40

• Education

  12th Pass

• Role

  Airline Customer Service Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 26 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, Travel Allowance (TA), ESI, Accommodation, 5 Working Days

• Face Interview Location

  238B, AJC Bose Road , office 4b,4th floor, kolkata - 700020