Accounts Job Vacancies in Navi Mumbai

An Account Manager acts as the primary liaison between a company and its clients, responsible for maintaining relationships, ensuring customer satisfaction, and driving retention. They identify upselling/cross-selling opportunities, handle client needs, and collaborate with internal teams to deliver solutions, often managing a portfolio of existing accounts. Key Responsibilities:Relationship Management: Serving as the main point of contact, building long-term trust, and nurturing existing client relationships.Client Retention & Growth: Identifying opportunities to upsell or cross-sell products/services to increase account value.Strategic Support: Acting as a client advocate, identifying needs, and communicating them to internal departments (e.g., product, marketing).Account Planning: Developing strategic plans for high-value clients and analyzing data to track performance metrics.Problem Resolution: Addressing and resolving client issues promptly to ensure high satisfaction levels.Reporting: Preparing reports on account status, sales, and progress. Required Skills and Qualifications:Communication: Exceptional verbal and written communication skills for presentations and negotiations.Interpersonal Skills: Strong ability to build rapport and manage client expectations.Analytical Abilities: Data analysis skills to understand consumer behavior and trends.Project Management: Ability to manage multiple projects, deadlines, and internal stakeholders.Negotiation: Advanced skills for contract renewals and negotiations.Education/Experience: Typically requires a bachelors degree in Business or related field, plus previous sales or customer service experience.

Job BriefThe Society Manager will be the primary point of contact and operational head responsible for the efficient functioning of the residential complex in Nerul. This role requires an experienced professional to oversee all day-to-day administrative, financial, maintenance, and compliance activities, acting as a liaison between the residents, the Managing Committee, and external vendors/statutory bodies.Key Responsibilities1. Ensure strict adherence to the Maharashtra Co-operative Societies Act and relevant Bye-Laws. Handle documentation and liaison with the Registrar's office (Co-op. Societies, CIDCO, NMMC, etc.).2. Maintain all statutory registers, documents, member records, contracts, meeting minutes (AGM, SGM, MCM), and correspondence in an organized and auditable manner.3. Draft and circulate official notices, circulars, and newsletters to residents. Manage the society's digital communication platforms (e.g., resident apps).4. Coordinate and prepare the agenda for Managing Committee and General Body Meetings; ensure timely distribution of notices and accurate drafting of minutes and resolutions.5. Prepare, raise, and circulate monthly maintenance bills (Optional). Actively monitor and follow up on outstanding dues and facilitate recovery from defaulters.6. Maintain accurate books of accounts. Coordinate with the appointed Auditor for the annual statutory audit and assist the Committee in preparing the Audit Rectification Report. - Optional7. Process, verify, and track all utility payments, vendor invoices.8. Supervise the upkeep, repair, and maintenance of all common areas, amenities (lifts, gymnasium, clubhouse, swimming pool), and essential services (water pumps, generators, STPs, fire safety systems).9. Manage and supervise the society's internal staff (housekeeping, electrician, plumber) and outsourced agencies (Security, Gardening). Monitor staff attendance, duty rosters, and performance.10. Source competitive quotations, negotiate Annual Maintenance Contracts (AMCs), and oversee the quality and timeline of work executed by all service contractors.11. Mediate minor disputes between residents or between residents and staff, ensuring a harmonious living environment.12. Enforce society rules and regulations fairly and consistently, as directed by the Managing Committee.Requirements Proficiency in MS Office (Excel, Word) for reporting and record-keeping. Working knowledge of Tally/Accounting is highly preferred. Strong knowledge of Maharashtra Co-operative Housing Society Bye-Laws and other applicable local body regulations. Excellent verbal and written communication skills (English, Hindi, and Marathi preferred). Ability to handle budgets, financial records, and follow up on collections.Experience: 4 to 6 Years (Minimum 4 years in Housing Society/Facility Management)Location: Nerul, Navi MumbaiCTC: 4.20 lpa to 6.60 lpaEducation: Bachelor's Degree

A Zoho Software Account Manager is responsible for driving customer retention, satisfaction, and revenue growth by managing the full client lifecycle for SMB or strategic accounts. They act as the primary contact, fostering long-term relationships through proactive engagement, conducting quarterly business reviews, and uncovering upselling/cross-selling opportunities within the Zoho ecosystem. Key responsibilities include:Relationship Management: Proactively engaging with clients via calls, emails, and virtual meetings to act as a trusted advisor and ensure client satisfaction.Revenue Growth & Sales: Owning the sales cycle to meet renewal and upgrade targets, including identifying upsell/cross-sell opportunities.Onboarding & Support: Assisting with the onboarding process, setting up organization accounts, and providing support for Zoho CRM Plus and other apps.Strategic Planning: Creating and executing account plans, monitoring KPIs, and delivering quarterly reports on sales, marketing, and support.Technical Implementation (specific roles): Leading client kickoffs, diagnosing pain points, and mapping workflows within Zoho CRM, Zoho Projects, and other applications.Collaboration: Working with internal teams (marketing, legal, product) and external partners to resolve issues and deliver value.