Multitech Control Systems

Sanand, Ahmedabad

Job Overview-To lead the sales department in driving business growth by developing strategic sales plans, managing a high-performing team, strengthening customer relationships, and ensuring effective execution of sales operations aligned with company goals.Roles & Responsibilities-Develop and execute quarterly and annual sales strategies, including product-wise and segment-wise targets.-Manage the complete sales cycle: lead generation, qualification, meetings, proposals, negotiation, closure, and payment follow-ups.-Assign leads to field and office sales teams and regularly review their follow-up status.-Provide hands-on support to the sales team in high-value or technically complex deals.-Conduct weekly team meetings to track pipeline status, give feedback, and resolve stuck cases.-Coordinate with the marketing team for sales promotion activities, brochures, and campaigns.-Ensure timely data entry and reporting in CRM, and generate MIS reports for management review.-Work closely with production, service, and accounts departments for pre- and post-sales coordination.-Build strong relationships with key clients, channel partners, and consultants.-Monitor competitor activities, pricing strategies, and suggest counter-strategies.-Participate in key exhibitions, roadshows, and dealer network strengthening initiatives.Requirement Skills-Strong leadership and team management capabilities-Excellent interpersonal, negotiation, and communication skills-Strategic planning and market analysis expertise-Proven experience in B2B/industrial/automation solution selling-CRM tools usage and reporting experience-Time management, goal setting, and performance monitoringWork Location -Office (THALTEJ)Job Type-Full-time Duty: Mon to Fri: 10:00 am to 7:00 pm & Saturday: 10:00 am to 5:00 pmWeek Off-Sunday

Job Overview-To support the sales function by generating and qualifying leads, conducting follow-ups, coordinating with prospects, and maintaining accurate CRM records. -The role is responsible for executing marketing campaigns via phone, WhatsApp, and email to ensure business growth and customer engagement.Roles & Responsibilities-Conduct outbound calls to potential and existing customers to generate new leads and inquiries.-Follow up with prospects generated through company portals (IndiaMART, TradeIndia, JustDial, MSME Mart, etc.).-Maintain and update leads, follow-ups, and status reports daily in the SalesTown CRM and Excel.-Coordinate with field sales executives and schedule customer meetings.-Prepare and share quotations, proforma invoices, and documentation with clients.-Execute WhatsApp campaigns (minimum 100 messages/day) and email marketing campaigns (minimum 20 mails/day).-Maintain customer and lead databases industry-wise for future targeting.-Learn about products, market applications, and industry trends for effective client communication.-Attend training programs and maintain training logs as required by the company.-Provide accurate and timely reporting of lead generation, follow-ups, meetings, and communication logs.Requirement Skills-Strong verbal and written communication (English, Hindi, and Gujarati preferred).-Basic knowledge of industrial/technical product sales (preferred).-Ability to work with CRM and maintain structured documentation. -Confidence in cold calling, objection handling, and customer engagement. Self-discipline, consistency, and target-oriented approach.Work Location-Office (THALTEJ)Job Type-Full-Time Duty: Mon to Fri: 10:00 am to 7:00 pm & Saturday: 10:00 am to 5:00 pmWeek Off-Sunday

Job Overview:-The Service Department is responsible for managing the service department of The Company, overseeing service and support operations, ensuring customer Satisfaction, and Leading a team to execute these functions effectively. -This role Involves strategic planning, Operational management, and continuous improvement Initiatives to enhance service Quality and efficiencyRoles & Responsibilities-Leads the Service Department, ensuring efficient execution of service operations, resource planning, and quality assurance. -Acts as the central coordinator between management, customer support, field teams, and other departments (Sales, Production, R&D).Requirement Skills-Oversee installations, commissioning, and customer handovers.-Manage AMC contracts, warranty claims, scheduled maintenance, and repairs.-Handle customer escalations and ensure timely resolution.-Plan resource allocation (manpower, tools, spares) and monitor expense management.-Coordinate interdepartmentally with Sales, Production, and R&D for service needs.-Lead performance evaluations, track KPIs, and analyse service data (response time, resolution rate).-Ensure customer feedback is collected, analysed, and acted upon for service improvements.-Oversee training programs, SOP updates, compliance integration, and documentation standards.-Drive continuous improvement initiatives within the service operations.Work Location-Office (THALTEJ)Job Type-Full-time Duty: Mon to Fri 10:00 am to 7:00 pm & Saturday 10:00 am to 05:00 pmWeek Off-Sunday

Roles & Responsibilities-To manage all technical aspects of production including BOM creation, wiring diagrams, quality assurance, and supporting assembly teams.Requirement Skills-Prepare, update, and validate BOMs, wiring diagrams, and panel layouts-Support creation of job cards (MJC, PJC, RJC) from technical perspective-Perform and document quality control checks-Coordinate with workers for correct assembly & wiring practices-Maintain document revisions, project history, and customer-specific versions-Participate in training, testing, and custom project execution-Provide technical input to design or troubleshooting when requiredWork Location-Factory (SANAND)Job Type-Full-time Duty: 10:00 am to 6:30 pmWeek Off-Sunday (1st & 3rd Saturday)

Job Overview The Field Sales Executive is responsible for executing outdoor sales activities such as market research, lead generation, customer visits, order closure, payment collection, and first-level support. The position requires consistent field presence, CRM usage, interdepartmental coordination, and feedback reporting to support the sales department's growth strategy.Roles & Responsibilities Conduct market visits and generate cold leads from industrial areas and new markets. Follow up on assigned leads and close orders using SalesTown CRM. Meet customers (in-person/online) for sales meetings and relationship building. Coordinate with internal departments for technical and commercial clarifications. Collect customer feedback, reviews, and escalate service-related issues. Prepare and submit field expenses and reports as per company format. Collect payments from assigned customers and update records. Participate in training sessions and product upgradation programs. Assist in digital marketing efforts like Google review generation. Contribute insights for new product development and competitor tracking.Requirement Skills Basic knowledge of sales cycle, CRM tools (SalesTown), and ERP (optional). Strong communication, follow-up, and documentation skills. Ability to work independently with a result-oriented approach. Readiness for extensive travel within assigned regions. Customer satisfaction and feedback scores.Education Qualification Bachelors degree in any discipline (preferred in Sales/Marketing/Engineering).Work Experiences Minimum 12 years of field sales experience, preferably in B2B or industrial domain.Work Location Office (THALTEJ)Job Type Full-Time Duty:Mon to Fri: 10:00 am to 7:00 pm & Saturday: 10:00 am to 5:00 pmWeek Off Sunday Age Limit 23 to 35 years

Job Overview:-The Service Department is responsible for managing the service department of The Company, overseeing service and support operations, ensuring customer Satisfaction, and Leading a team to execute these functions effectively. -This role Involves strategic planning, Operational management, and continuous improvement Initiatives to enhance service Quality and efficiency.Roles & Responsibilities-Leads the Service Department, ensuring efficient execution of service operations, resource planning, and quality assurance. Acts as the central coordinator between management, customer support, field teams, and other departments (Sales, Production, R&D).Requirement Skills-Oversee installations, commissioning, and customer handovers.-Manage AMC contracts, warranty claims, scheduled maintenance, and repairs.-Handl e customer escalations and ensure timely resolution.-Plan resource allocation (manpower, tools, spares) and monitor expense management.-Coordinate interdepartmentally with Sales, Production, and R&D for service needs.-Lead performance evaluations, track KPIs, and analyse service data (response time, resolution rate).-Ensure customer feedback is collected, analysed, and acted upon for service improvements.-Oversee training programs, SOP updates, compliance integration, and documentation standards.-Drive continuous improvement initiatives within the service operations.Work Location-Office (THALTEJ)Job Type-Full-time Duty: Mon to Fri 10:00 am to 7:00 pm & Saturday 10:00 am to 05:00 pmWeek Off-Sunday

Roles & Responsibilities-To manage all technical aspects of production including BOM creation, wiring diagrams, quality assurance, and supporting assembly teams.Requirement Skills-Prepare, update, and validate BOMs, wiring diagrams, and panel layouts-Support creation of job cards (MJC, PJC, RJC) from technical perspective-Perform and document quality control checks-Coordinate with workers for correct assembly & wiring practices-Maintain document revisions, project history, and customer-specific versions-Participate in training, testing, and custom project execution-Provide technical input to design or troubleshooting when requiredJob Type-Full-time Duty: 10:00 am to 6:30 pmWeek Off-Sunday (1st & 3rd Saturday)