Job Description

job title: sales & crm coordinator

location: palasuni, bhubaneswar

company: smart windoor systems

job type: full-time

experience: 2+ years in sales coordination / crm handling



about us:

at smart windoor systems, we specialize in delivering modern, innovative, and durable window and door solutions. we are looking for a proactive and organized professional to join our team and play a key role in managing sales operations and client relationships.



key responsibilities:

lead management:

handle incoming sales leads, make follow-up calls, and ensure timely communication through crm.

sales team coordination:

conduct daily team meetings, assign tasks via crm, and ensure consistent follow-up on leads, tasks, and outstanding payments.

quotation preparation:

draft and send accurate quotations to clients as per requirements and specifications.

client handling:

welcome and manage walk-in clients at the showroom, explain products and solutions, and ensure a professional customer experience.

customer support:

respond to customer queries and complaints via phone or in person, and coordinate resolution in a timely and effective manner.

order database management:

maintain and update a comprehensive database of all customer orders, from lead to delivery.



required skills & qualifications:

strong communication and interpersonal skills

knowledge of crm software will be an advantage

ability to multitask and handle a fast-paced sales environment

experience in sales coordination, customer service, or administrative roles

proficiency in ms office (excel, word, outlook)

problem-solving attitude with attention to detail



what we offer:

competitive salary

opportunity to work with a dynamic and growth-oriented team

training and growth opportunities

supportive work environment
  • Experience

    0 - 2 Years

  • No. of Openings

    2

  • Education

    Any Bachelor Degree

  • Role

    Tellecaller

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    Plot no 3057, Saptasati Bihar,Near ISA Diagnostic, Bhubaneswar

About Smart Windoor Systems

By working under the sincere guidance of a visionary leaders in related field, Smart Windoor Systems has attained a competitive market position. The company is based in Bhubaneswar, Odisha and was incepted in the year 2014.We have installed 450 to above Duplex ,homes and 90 to above Apartments and government projects in 4 years of upvc window sector. Also Done 30Nos to above Shopping Malls & Hotels done by Glazing and Acp Works in West Bengal ,Chatishgarh,Jharkhand ,& Andhra Pradesh and nearest states.
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