Openings For Telecaller || Freshers & Experienced

Sinduja Research Services

0 - 5 Years
20 Openings
1.0 - 3.5 Lac/Yr
Posted 45 days ago
Face-to-Face interview
Indore

Key Skills

Marketing Communication Motivating Skill Voice Process Outbound Calling Convincing Power Microsoft Excel

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Job Description

- Making outbound calls to potential customers: The main responsibility of a Tellecaller is to make calls to potential customers in order to promote products or services offered by the company.

- Convincing customers to purchase products or services: Tellecallers need to possess strong convincing power and communication skills to persuade customers to purchase the products or services being offered.

- Maintaining accurate records of customer interactions: It is essential for Tellecallers to keep detailed records of all customer interactions, such as inquiries, feedback, and complaints, using tools like Microsoft Excel.

- Handling customer inquiries and providing relevant information: Tellecallers should be able to handle customer inquiries effectively and provide accurate information about the products or services offered by the company.

- Meeting daily, weekly, and monthly targets: Tellecallers are expected to meet specific targets set by the company in terms of the number of calls made, sales generated, or leads converted.

Skills and Expectations:

- Strong communication skills: Tellecallers must have excellent verbal communication skills in order to effectively interact with customers over the phone.

- Motivating skill: Tellecallers should have the ability to motivate customers to make a purchase or take a desired action.

- Basic knowledge of marketing communication: Tellecallers should have a basic understanding of marketing concepts and strategies to effectively promote products or services.

- Ability to work in a fast-paced environment: Tellecallers must be able to work efficiently in a fast-paced, target-driven environment.

- Familiarity with voice process: Tellecallers should have experience working in a voice process environment and be comfortable making outbound calls.