Sinduja Research Services

Indore, Madhya Pradesh

- Making outbound calls to potential customers: The main responsibility of a Tellecaller is to make calls to potential customers in order to promote products or services offered by the company.- Convincing customers to purchase products or services: Tellecallers need to possess strong convincing power and communication skills to persuade customers to purchase the products or services being offered.- Maintaining accurate records of customer interactions: It is essential for Tellecallers to keep detailed records of all customer interactions, such as inquiries, feedback, and complaints, using tools like Microsoft Excel.- Handling customer inquiries and providing relevant information: Tellecallers should be able to handle customer inquiries effectively and provide accurate information about the products or services offered by the company.- Meeting daily, weekly, and monthly targets: Tellecallers are expected to meet specific targets set by the company in terms of the number of calls made, sales generated, or leads converted.Skills and Expectations:- Strong communication skills: Tellecallers must have excellent verbal communication skills in order to effectively interact with customers over the phone.- Motivating skill: Tellecallers should have the ability to motivate customers to make a purchase or take a desired action.- Basic knowledge of marketing communication: Tellecallers should have a basic understanding of marketing concepts and strategies to effectively promote products or services.- Ability to work in a fast-paced environment: Tellecallers must be able to work efficiently in a fast-paced, target-driven environment.- Familiarity with voice process: Tellecallers should have experience working in a voice process environment and be comfortable making outbound calls.