Telesales Executive - Mohali (Only Females)

  • icon job experience 2 - 4 Years
  • icon job opening 2 Openings
  • icon salary 2.3 - 4.3 Lac/Yr
  • icon job posting Posted 1 days ago
  • Face-to-Face interview Face-to-Face interview
  • icon job location Mohali
Key Skills

Communication English Cold Calling Upselling Cross Selling Direct Selling

Job Description

Zouma is seeking a dynamic Telesales Executive to drive revenue growth through outbound calling and lead conversion. This role focuses on generating sales opportunities, building client relationships, and meeting targets in a fast-paced environment.

Key Responsibilities

Conduct outbound calls to potential customers to pitch products/services and generate leads.

Follow up on inbound leads and inquiries to close sales effectively.

Maintain accurate records of calls, leads, and sales in CRM systems like Zoho.

Meet or exceed monthly sales targets and performance KPIs.

Handle customer objections, provide product information, and negotiate deals.

Collaborate with the sales team to refine scripts and strategies.

Update customer databases and prepare regular sales reports.

Required Qualifications

Bachelor's degree in any discipline; MBA in Marketing preferred.

2+ years of telesales or BPO sales experience.

Excellent verbal communication skills in English and Hindi.

Proficiency in MS Office and CRM tools (Zoho experience advantageous).

Strong persuasion, negotiation, and time management skills.
  • Experience

    2 - 4 Years

  • No. of Openings

    2

  • Education

    Graduate

  • Role

    Telesales Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Zouma

Exceptional customer support in todays fast-paced digital world requires more than just resolving issues; it thrives on building authentic human connections. While AI plays a pivotal role in streamlining routine tasks and managing simple queries efficiently, the value of human empathy and expertise is irreplaceable for addressing complex challenges. By combining AI's efficiency with human emotional intelligence, businesses can create personalized, empathetic, and impactful customer experiences that foster long-term loyalty. This innovative approach ensures consistency, drives customer satisfaction, and builds trusted relationships through a perfect blend of technology and human touch.
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