Answering phones and explaining the product and services offered by the company.
Contacting existing customers as well as prospective customers using scripts.
Obtaining customer information and other relevant data.
Asking questions to the customer and understanding their specifications.
Resolving queries and issues related to the products and services.
Making recordings of all the sales phone calls and sales deals.
Taking and processing product orders in a professional manner.
Maintaining the database of the customers on a regular basis.
Suggesting solutions based on customers needs and requirements
Experience
0 - 6 Years
No. of Openings
10
Education
12th Pass
Role
Telecalling Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
4th Floor, Seacom Sarvottam, 25 Bhupendra Bose Avenue, Shyambazar, Kolkata -700004.