Kotak Life

Bow Bazar, Kolkata

As a Back Office Executive, you will play a crucial role in supporting our business operations. Your primary focus will be on ensuring that various administrative and operational tasks are completed efficiently to enhance the overall workflow.**Key Responsibilities:**- **Data Entry:** Accurately input and update information in databases, ensuring that all records are current and accessible for other team members.- **Documentation Management:** Organize and maintain physical and digital files to ensure quick retrieval of documents and compliance with company procedures.- **Communication Support:** Assist in managing both internal and external communications, responding to inquiries and directing them to the appropriate departments.- **Report Preparation:** Generate regular reports on various business metrics, helping management make informed decisions based on accurate data analysis.- **Customer Support Coordination:** Support front office staff by handling customer inquiries and processing orders, ensuring a seamless experience for clients.- **Inventory Management:** Monitor supplies and inventory levels, placing orders when necessary to avoid shortages and ensure operational continuity.Required skills and expectations include having a Bachelor's degree in fields like B.A, B.B.A, or B.Com, or a professional qualification. We value candidates who can work well both independently and as part of a team. Strong organizational skills, attention to detail, and proficiency in MS Office applications are essential. Excellent communication skills, both written and verbal, are necessary to interact effectively with team members and clients. Experience in a similar role is a plus but not mandatory.