Make outbound calls: Contact potential customers to promote products or services
Handle incoming calls: Respond to customer inquiries, concerns, and complaints
Follow up: Check in with existing customers and follow up with leads
Build relationships: Build rapport with customers and maintain positive relationships
Document interactions: Maintain accurate records of customer interactions
Provide information: Educate customers on product features, pricing, and benefits
Resolve complaints: Resolve customer complaints or escalations quickly and professionally
Gather feedback: Collect insights from customer interactions to improve products or services
Experience
1 - 2 Years
No. of Openings
10
Education
Post Graduate (M.A, M.C.A, M.B.A/PGDM, M.Com, M.Ed, M.Pharma, M.Sc, M.Tech)
Role
Telecaller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Zirakpur