Call Center Trainer Jobs

Look for trainers with experience in international BPOs, especially with US/UK clientsPrioritize candidates with voice & accent training and soft skills coaching

Call-Center Executive/BPO (Remote, India) About Company: Yellow Calls is a fast-growing outsourcing call center providing top-tier services like telemarketing, customer support, data collection, and market monitoring. We are expanding our international team and looking for a motivated Business Development Executive to drive new client growth. https://yellowcalls.in/About the RoleAs a BPO Call Center Executive, you will be the first point of contact for our customers and prospects, managing both inbound and outbound interactions. Your mission is to deliver exceptional service, foster strong relationships, and drive business outcomes. This role is vital to our brand reputation and customer retention strategy.Only candidates with Outbound Telesales Cold Calling / Warm Calling Location: Gurugram, Haryana (Hybrid/On-site) Position/Employment type: Remote - Shift Timings: 9:30 to 6:30 Pm & 6:30 to 3:30 Am Salary: 14.000-17.000 Rs Net/month Experience: 1+ years in BPO, call center Key Responsibilities: Make Outbound Calls to potential customers to promote and sell products/services and make feedback. Calls Understand customer needs and offer suitable products/services Follow scripts and sales techniques to persuade customersFollow up with interested prospects to close sales Introduce the company's products or services to customers clearly and persuasively Understand and explain the key features, benefits, and pricing of the product or service being offered. Record and Maintain Customer Data Requirements: Languages: English, Hindi both fluent; Multilingual abilities to support diverse customer demographics are preferable. High school diploma or equivalent; bachelors degree preferred. 12 years of experience in a BPO, call center, or customer service environment. Strong verbal and written communication with excellent active listening ability. Customer-centric attitude with empathy, patience, and adaptability. Effective problem-solving, multitasking, and time management skillsWhat We Offer: Competitive salary with performance bonuses 28 paid vacation daysGrowth in an international, collaborative team Internet costs compensation

Dear Expert,We are excited to inform you about an excellent career opportunity with a leading BPO MNC in Pune for the role of International Customer Support Executive.Job Highlights: Profile: International Voice/Non-Voice Process Salary: Up to 4.50 LPA + Attractive Incentives Working Days: 5 Days a Week Cab Facility: Available Preference: Experienced Candidates in BPO/Customer SupportIf you have strong communication skills and are looking to grow your career with a reputed multinational company, this is the perfect opportunity for you. Apply Now for Walkin Interview! For more details, call or whatsapp at 8860-720-162 790-5454-097

ResponsibilitiesDevelop training programs: Create a curriculum based on learning objectives Deliver training sessions: Conduct training sessions to teach agents soft skills and communication skills Monitor agent performance: Track agent progress and identify areas for improvement Provide feedback: Coach agents through feedback sessions Conduct refresher courses: Provide refresher courses to help agents improve their skills Skills and experience Communication: Have excellent oral and written communication skillsPresentation: Have strong presentation and public speaking skillsMicrosoft Office: Be proficient in Microsoft Office, especially PowerPointTeaching methodologies: Have an understanding of effective teaching methodologies and toolsProblem-solving: Have strong analytical and problem-solving skillsExperience: Have experience as a corporate trainer or improving agent communication

Training , Permanent ,

Online co-commerc company distributorship as a work

Our company want fluent English communicator which can handle uk citizen call.

Customer support, solving queries, inbound calls, voice process,

we are urgently looking for Call Center Trainer, interested candidate could reply for this job.

Description for call center executive:International US Process- Mohali & ZirakpurOutside Candidates can also Apply!!Free Accommodation Provided !!We are urgently hiring candidates for US idates should be comfortable with Chandigarh , Zirakpur & Mohali idates should be comfortable for Night Shifts. Candidates should be available for Immediate idates should be available for the learning of new stry: BPO / Call CentreFunctional Area:Role Category: VoiceEmployment Type: Full timeEducationUnder Graduation: Any GraduatePost Graduation: MBA/PGDM in Any SpecializationDoctorate: Any DoctorateJob Types: Full-time, Permanent, FresherSalary: Up to 25, per monthBenefits: Commuter assistance Food provided Free AccommodationSchedule: Fixed shift Monday to Friday Night shift US shiftSupplemental pay types: Performance bonus Yearly bonusLanguage: English (Required)Shift availability: Night Shift (Required)Ability to Commute:...

Job Openings for 10 tele-caller Jobs for Freshers in Delhi NCR,Call Center Trainer, having Educational qualification of : Higher Secondary, Advanced/Higher Diploma, B.A, Other Doctorate Degree with Good knowledge in BPO Call Center, Call Center Trainer etc.

Looking for dedicated person who can take it further a step by self without any help. Initial training will be provided to ensure easy transition. SUpport provided as and when needed. But not on constant basis once trained. 1) The person who is interested in this position should be comfortable speaking in English to patients in the USA with polished English language preferably with US accent as close to American Accent as possible. 2) Speak to insurance companies and verify insurances and update patient charts. 3) Answer calls or make calls to and from patients and book appointments as needed. 4) Close the patient charts at the end of the day and send claims electronically. 5) Call insurance for status of claims or pre-authorizations of proceduresTraining is provided.

Key Responsibilities:Customer Support:Handle inbound or outbound calls in a professional and courteous manner.Provide accurate information and assistance to customers regarding products or services.Resolve customer queries, concerns, and issues effectively.Communication:Communicate with customers through various channels, such as phone, email, or chat.Maintain a clear and positive communication style.Documentation:Accurately document customer interactions and transactions.Update customer records and databases with relevant information.Product/Service Knowledge:Acquire a thorough understanding of the products or services offered by the client.Stay informed about updates, changes, and promotions.Quality Assurance:Adhere to quality standards and processes set by the BPO organization.Ensure compliance with company policies and procedures.Team Collaboration:Collaborate with team members and other departments to resolve complex customer issues.Participate in training sessions and team meetings.Time Management:Efficiently manage and prioritize tasks to meet performance targets.Meet and exceed productivity and quality metrics.Qualifications:Bachelor's degree in any discipline (depending on the company's requirements).Strong verbal and written communication skills.Basic computer skills and familiarity with MS Office applications.Ability to work in a fast-paced and dynamic environment.Willingness to work in shifts, including evenings and weekends.

Client Engagement: Contact potential clients via phone, introducing them to our real estate services and understanding their property needs.Lead Generation: Identify and generate leads by identifying individuals interested in buying, selling, or renting properties.Appointment Setting: Schedule appointments for our real estate agents to meet with prospective clients.Client Follow-Up: Maintain regular communication with leads and clients, providing information on available properties and real estate market trends.Data Management: Maintain an organized and accurate record of all interactions and appointments in our database.

What you'll doHandling inbound calls and emails in a professional manner.Resolving customer inquiries and requests and ensuring strong customer satisfaction.Working with various internal teams to ensure prompt and accurate order processing and delivery.Escalating customer feedback as required.Organising data and generating deep customer insights in order to enhance sales force productivity and effectiveness.Supporting the sales team key planning and operations tasks to support the overall objective of the business.Attainment Planning through effective goal setting, designing sales incentives to drive business objectives and territory analysis & definition for sales maximum effectiveness.Providing pricing and contract support by providing the sales team with high-quality and competitive proposals.Monitoring and analysing key sales and business performance indicators and trends to drive strategic and tactical business decisions and also coordinating and ensuring accuracy of sales forecasts.Ensuring Sales process adoption and compliance and also identifying opportunities for improvement in the sales process and systems to ensure greater sales effectiveness and efficiency.

Hiring for 85 Front office work Jobs in Sirohi, for Freshers, Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, Diploma, B.A, B.Arch, B.C.A, B.Com with Good knowledge in Call Center Trainer, Manganese Ore, Selling Skills, payment collection etc.,

We are searching for engaged Telecallers to boost sales by reaching out to current and possible clients. To this end, the Telecaller will be required to obtain lists of individuals' information, and to source data for additional members of the target audience. You should also jot down important notes during conversations to facilitate follow-ups by our staff.To be successful as a telecaller, you should be able to convince even the toughest of individuals to purchase our offerings. A remarkable telecaller will suggest ways in which clients' feedback can be utilized to improve our services.Telecaller Responsibilities:Studying the details of each offering and remaining abreast of updates to these offerings.Obtaining and updating lists of individuals' contact details.Calling active and budding clients to encourage the purchase of items.Addressing clients' uncertainties, grievances, and suggestions on time.Noting important details of each conversation.Communicating verbal acceptances of offers to our sales team for closing.Recording all successful and unsuccessful attempts to close sales.Attending regular team meetings to clarify progress and performance-related expectations.Conducting each of your functions with the utmost respect, regardless of others' dispositions.Telecaller Requirements:Minimum 12th. pass can apply. Graduation will be preferred. Prior experience as a telecaller or similar.Completion of a sales-related training program is preferred.Computer literate.Exposure to diverse viewpoints, cultural norms, and experiences.Superb verbal communication.Ability to switch your communication style on a whim.Superb interpersonal, research, and record-keeping skills.Capacity to receive critique without internalizing it.

Job Title: Call Center Executive - Financial Products SalesLocation: Gurgaon, IndiaCompany Overview: Client is a dynamic and rapidly growing financial services firm committed to providing innovative solutions to our clients. We specialize in a wide range of financial products designed to meet the diverse needs of our customers. As we expand our operations, we are seeking highly motivated and customer-centric individuals to join our team as Call Center Executives for Financial Products Sales.Job Description:Position: Call Center Executive - Financial Products SalesLocation: Gurgaon, IndiaJob Type: Full-timeKey Responsibilities:Outbound Sales Calls: Initiate outbound calls to prospective customers with the goal of promoting and selling various financial products.Product Knowledge: Develop a strong understanding of the financial products offered by the company, including but not limited to loans, insurance, investment plans, and credit cards.Customer Engagement: Build rapport with customers, understand their financial needs, and provide personalized solutions.Sales Targets: Meet or exceed daily and monthly sales targets by effectively pitching financial products and closing deals.Compliance: Adhere to all regulatory guidelines and internal policies while communicating information about financial products.Documentation: Ensure accurate and complete documentation for all sales transactions, adhering to company standards and procedures.Customer Follow-up: Conduct follow-up calls to ensure customer satisfaction, address any concerns, and explore opportunities for additional products or services.Market Research: Stay informed about industry trends, competitor products, and market conditions to provide valuable insights and enhance sales strategies.Qualifications and Skills:Education: Minimum of a Bachelor's degree in Business, Finance, or a related field.