key responsibilities:
outbound calls: contact potential customers to introduce and promote our products or services, using provided leads or cold calling techniques.
sales generation: effectively present and sell products/services by identifying customer needs and offering tailored solutions.
lead qualification: assess and qualify prospects through phone conversations to determine interest and readiness to purchase.
customer relationship management: maintain and build relationships with existing clients to encourage repeat business and referrals.
sales targets: meet or exceed weekly and monthly sales quotas and kpis.
product knowledge: stay updated on product offerings, industry trends, and competitors to effectively address customer inquiries and concerns.
crm management: accurately record customer information, sales activity, and outcomes in the companys crm system.
reporting: provide regular feedback on sales performance, market trends, and customer insights to management.
customer support: address customer questions, concerns, and complaints in a professional and timely manner.