Style & Shine essentials

Netaji Subhash Place, Delhi

Key Responsibilities:Outbound Calls: Contact potential customers to introduce and promote our products or services, using provided leads or cold calling techniques.Sales Generation: Effectively present and sell products/services by identifying customer needs and offering tailored solutions.Lead Qualification: Assess and qualify prospects through phone conversations to determine interest and readiness to purchase.Customer Relationship Management: Maintain and build relationships with existing clients to encourage repeat business and referrals.Sales Targets: Meet or exceed weekly and monthly sales quotas and KPIs.Product Knowledge: Stay updated on product offerings, industry trends, and competitors to effectively address customer inquiries and concerns.CRM Management: Accurately record customer information, sales activity, and outcomes in the companys CRM system.Reporting: Provide regular feedback on sales performance, market trends, and customer insights to management.Customer Support: Address customer questions, concerns, and complaints in a professional and timely manner.

Job Summary:We are looking for a detail-oriented E-Commerce Operations Executive to manage daily operations of our products in e-commerce platform, including order processing, inventory management, and customer support. The ideal candidate should have a strong understanding of e-commerce systems and processes, with excellent organizational skills.Key Responsibilities:Order Management: Oversee order processing, coordinate with logistics for timely dispatch, and manage returns and exchanges.Inventory Control: Maintain accurate stock levels, update product listings, and coordinate restocking with suppliers.Platform Management: Update product pages, monitor platform performance, and collaborate with marketing on promotions.Customer Support: Respond to customer inquiries and resolve issues to ensure high satisfaction.Reporting & Analysis: Track e-commerce performance, analyze trends, and provide actionable insights for improvements.Collaboration: Work closely with internal teams (marketing, logistics, finance) and external vendors to streamline operations.

Leadership and Team Management: Develop and execute strategic plans to drive corporate sales and establish glide as a market leader. Identify and target potential corporate clients, leveraging existing relationships and building new ones. Build, Lead, and manage a corporate sales team to achieve business objectives and revenue targets. Provide leadership, Training, and mentoring to the corporate sales team to enhance their skills and performance. Foster a collaborative and highperformance team culture that aligns with the companys values and goals. Work closely with cross-functional teams to ensure seamless operations Stay updated on industry trends, Regulatory changes, and Market dynamics to make informed business decisions. Sales Strategy and Planning: Develop and execute comprehensive sales strategies and plans to drive sales growth and market penetration. Collaborate with the marketing and product development teams to identify market trends, customer needs, and competitive opportunities. Analyze sales data, market insights, and customer feedback to refine sales strategies and improve performance. Revenue Generation and Target Achievement: Set ambitious sales targets and revenue goals and develop action plans to achieve them. Monitor sales performance, track key performance indicators (KPIs), and implement corrective measures as needed to ensure targets are met or exceeded. Drive cross-selling initiatives and upselling opportunities to maximize revenue generation and customer lifetime value. Customer Relationship Management: Build and maintain strong relationships with key clients, partners, and stakeholders to drive customer acquisition, retention, and satisfaction. Compliance and Risk Management: Ensure compliance with regulatory requirements, internal policies, and industry standards related to corporate sales and marketing activities. Implement robust risk management processes and controls to miti

1. Supplier Management:o Identify and evaluate potential suppliers.o Develop and maintain strong relationships with existing suppliers.o Negotiate terms and conditions with suppliers to secure favorable contracts and pricing.o Monitor supplier performance and resolve any issues or disputes.2. Procurement Strategy:o Develop and implement procurement strategies aligned with the companys goals and objectives.o Analyze market trends and industry developments to identify new opportunities for cost savings and process improvements.o Ensure compliance with company policies and industry regulations.3. Purchase Orders and Inventory Management:o Oversee the creation and processing of purchase orders.o Monitor inventory levels and forecast future needs to ensure optimal stock levels.o Coordinate with inventory and warehouse teams to manage stock and avoid overstocking or stockouts.4. Cost Management:o Monitor and control procurement budgets.o Identify opportunities for cost reduction and process efficiency.o Prepare and present cost analysis reports and recommendations.5. Quality Assurance:o Ensure that purchased products meet quality standards and regulatory requirements.o Address and resolve any quality issues with suppliers.o Conduct regular audits and evaluations of supplier performance.6. Documentation and Reporting:o Maintain accurate and up-to-date records of purchase orders, supplier agreements, and other procurement documents.o Prepare regular reports on procurement activities, including cost analysis, supplier performance, and inventory levels.o Provide insights and recommendations to senior management based on procurement data.7. Team Management:o Supervise and mentor procurement staff.o Provide training and support to team members to enhance their skills and performance.o Foster a collaborative and productive work environment.Qualifications: Bachelors degree in Supply Chain Management, Business Administration, or a related fie

Key Responsibilities: Lead Generation: Identify and target potential clients through research, networking, and referrals. Sales Presentations: Conduct engaging sales presentations and demonstrations to prospective clients. Client Management: Build and maintain strong relationships with existing and potential clients, understanding their needs and providing tailored solutions. Sales Targets: Meet or exceed assigned sales quotas and targets, contributing to the overall growth of the company. Market Research: Stay informed about industry trends, market conditions, and competitor activities to identify new opportunities and threats. Reporting: Prepare and present sales reports, forecasts, and performance metrics to senior management. Negotiation: Negotiate contracts and agreements with clients to maximize revenue while ensuring customer satisfaction. Collaboration: Work closely with the marketing and product teams to align sales strategies and provide feedback on customer needs.Qualifications: Education: Bachelors degree in Business Administration, Marketing, or a related field (or equivalent experience). Experience: Proven track record of at least 3-4 years in sales, preferably in FMCG Industry. Skills:o Strong sales and negotiation skills with a customer-focused approach.o Excellent verbal and written communication skills.o Ability to build and maintain professional relationships.o Proficiency in particular software and Microsoft Office Suite.o Strong organizational and time-management skills. Attributes:o Self-motivated with a proactive approach to problem-solving.o Resilient and adaptable in a fast-paced environment.o Team player with the ability to work independently.Benefits: Competitive salary and commission structure. Professional development opportunity

Manage administrative processesManage facilities and maintenanceAllocate responsibilities and office spaceMaintaining sufficient inventory of suppliesOrganize and supervise other office activitiesAssess staff performanceEnsures completion of all administrative tasksMaintain organized medical and employee recordsLeadership QualityBridge Communication Between Departments

we are seeking a talented PHP full stack developer with expertise in both frontend and backend development for e-commerce platform.build responsive and user-friendly interfaces using HTML, CSS, JavaScript and Bootstrap.Strong knowledge of PHP.

Handle inbound and outbound calls professionally and efficiently.Explain job roles and company requirements to candidates during calls