Responsibilities:
-Responsible for making outbound calls and regular follow up on leads assigned.
-Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
-Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
-Explaining the product features in detail and how to use the packages.
-Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
-Address all the issues / grievances of customers and provide the right customer experience
.
-Capture the insights from customer interactions and share it with the internal team.
-Strictly adhere to the process requirements.