We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services.
A successful telemarketer must be friendly and persuasive. You must be able to understand the customer€™s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.
The goal is to promote business growth by expanding the company€™s clientele.
Responsibilities
Cold call people using a given phone directory to sell products or solicit donations
Answer incoming calls from prospective customers
Use scripts to provide information about product€™s features, prices etc. and present their benefits
Ask pertinent questions to understand the customer€™s requirements
Persuade the customer to buy by demonstrating how merchandise or services meet their needs
Record the customer€™s personal information accurately in a computer system
Deal with complaints or doubts to safeguard the company€™s reputation
Go the €œextra mile€ to meet sales quota and facilitate future sales
Keep records of calls and sales and record useful information