Conduct outbound calls to prospective customers to promote company products or services and generate sales leads.
Engage with potential and existing customers to understand their needs and provide appropriate solutions or information.
Persuade customers to purchase products or services by demonstrating the benefits and resolving any queries.
Convert leads into confirmed sales by effectively following up and closing deals.
Maintain regular follow-up with existing and potential customers through calls and emails.
Accurately update customer information and call details in the CRM system.
Provide feedback to the sales manager on market trends, customer preferences, and competitor activities.
Ensure adherence to company policies and procedures during all interactions with customers.
Handle customer inquiries, complaints, and objections in a professional and courteous manner.
Work closely with the sales team to achieve sales targets and expand the customer base.
Stay up-to-date with product knowledge, sales techniques, and industry trends to improve sales performance.