A Team Leader guides, supports, and manages a group to achieve specific organizational goals by setting targets, delegating tasks, and monitoring performance. They are responsible for boosting productivity, mentoring team members, resolving conflicts, fostering a positive work environment, and reporting progress to upper management. [1, 2, 3, 4]
Key Responsibilities
Performance Management: Set clear, actionable, and measurable goals (SMART goals) for team members, monitor daily performance, and provide regular, constructive feedback.
Operational Leadership: Manage day-to-day operations, ensure deadlines are met, and distribute workload effectively according to individual strengths.
Coaching & Mentoring: Train and support team members to improve their skills, confidence, and product knowledge.
Communication & Reporting: Act as a liaison between the team and management, communicating goals, progress, and obstacles.
Conflict Resolution: Mediate interpersonal disputes and solve operational problems to maintain productivity.
Motivation: Foster a positive team culture, recognize achievements, and encourage teamwork. [1, 3, 4, 5, 6, 7, 8, 9]
Required Skills and Qualifications
Leadership & Team Management: Ability to guide and inspire a team.
Communication: Strong verbal and written communication for clear, transparent, and open interaction.
Problem-Solving: Decisive action in handling conflicts and operational issues.
Technical Knowledge: Proficiency in relevant tools, software, or industry-specific processes.
Organization: Strong organizational and time-management skills. [1, 4, 6, 10, 11, 12]
Common Qualifications
Bachelors degree in Business Management or a related field (often preferred).
Proven experience as a team leader, supervisor, or similar role.
Strong proficiency with Microsoft Office or relevant management software. [3, 4, 10, 12, 13]
Performance Metrics (KPIs)
Goal/target achievement rate.
Team productivity and efficiency rates.
Turnover rates and employee satisfaction scores.
Error rates or quality metrics. [1, 3, 4, 14]
AI responses may include mistakes.
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Experience
1 - 2 Years
No. of Openings
20
Education
12th Pass
Role
Team Leader
Industry Type
Insurance / Claims
Gender
[ Male / Female ]
Job Country
India
Type of Job
Part Time
Work Location Type
Work from Office
Face interview location
3-A, Shakespeare Sarani, Dharmatala, Taltala, Kolkata, West Bengal, India