job description:
• ensures end to end smooth running of station operations for the assigned area.
• ensures all the operational sops are followed and timely audit is conducted.
• monitor and increase the productivity and profitability of assigned station.
• monitors zero breach across region in terms of shipments closures within defined tat.
• monitors zero missing shipments in terms of value & numbers and also ensures zero fake updates in the software
• directly responsible for reduction in cost by monitoring per shipment cost and increase in productivity by maintaining pdd (promise delivery date)
• responsible for operational budgets (amount allotted to run the dc), cash management and fleet management
• suggests various models for new pin code expansion of new location / cities across cluster and also scouts for facilities for the new dcs
• acts as a people manager and coordinates with hr for das’ salaries, other issues & grievances.
• ensures das’ follow proper dress code and maintain their behavior with customers
• monitors security parameters across region and ensures no unlawful activity occurs
desired skills
• minimum graduate with 3 to 5 years work experience in heading a station’s last mile operations with load capacity of 500+ shipments/day.
• strong time management skills and the ability to priorities to meet daily, weekly, and long-term requirements and goals
• good presence of mind to handle the difficult situations
• good leadership skills (experience in managing blue-collared employees is a big plus)
• structured problem solving, detail oriented and customer first attitude
• willingness to relocate in future as per business requirements