Senior Accounts Executive (Female)

An Account Manager acts as the primary liaison between a company and its clients, responsible for maintaining relationships, ensuring customer satisfaction, and driving retention. They identify upselling/cross-selling opportunities, handle client needs, and collaborate with internal teams to deliver solutions, often managing a portfolio of existing accounts.

Key Responsibilities:

Relationship Management: Serving as the main point of contact, building long-term trust, and nurturing existing client relationships.

Client Retention & Growth: Identifying opportunities to upsell or cross-sell products/services to increase account value.

Strategic Support: Acting as a client advocate, identifying needs, and communicating them to internal departments (., product, marketing).

Account Planning: Developing strategic plans for high-value clients and analyzing data to track performance metrics.

Problem Resolution: Addressing and resolving client issues promptly to ensure high satisfaction levels.

Reporting: Preparing reports on account status, sales, and progress.

Required Skills and Qualifications:

Communication: Exceptional verbal and written communication skills for presentations and negotiations.

Interpersonal Skills: Strong ability to build rapport and manage client expectations.

Analytical Abilities: Data analysis skills to understand consumer behavior and trends.

Project Management: Ability to manage multiple projects, deadlines, and internal stakeholders.

Negotiation: Advanced skills for contract renewals and negotiations.

Education/Experience: Typically requires a bachelors degree in Business or related field, plus previous sales or customer service experience.

• Experience

  1 - 7 Years

• No. of Openings

  02

• Education

  Graduate

• Role

  Senior Accounts Executive

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Office No.6B Ground Floor NBC Complex CBD Belapur Navi Mumbai