Delivering presentations and demonstrations to prospective and current clients
Working with those developing products/services to gain an in-depth knowledge that you can relate to customers – and to let them in on user behaviour and/or any potential changes clients would like
Helping the sales team to reach targets Conducting research into the industry – including competitor research Encouraging clients to buy extras, upgrades etc
Potentially considering new markets or clients to contact, based on your knowledge of both the products/services and their users.