Role Overview
Were looking for a proactive and detail-oriented professional to assist the Sales Manager in day-to-day coordination, client communication, and operational support. This role involves managing sales documentation, ensuring smooth order flow, and supporting the manager in client-facing activities. The ideal candidate is organized, confident, and capable of handling multiple responsibilities with accuracy and professionalism.
Key Responsibilities
Sales Support & Coordination
Work closely with the Sales Manager to support all ongoing client requirements.
Coordinate smoothly between sales, design, sourcing, logistics, and accounts teams.
Prepare business presentations, proposals, and client communication drafts.
Track orders from initiation to delivery, ensuring all stages are completed on time.
Manage follow-ups with clients regarding approvals, deliveries, and order updates.
Schedule meetings, maintain calendars, and handle client correspondence.
Assist in organizing client meetings, exhibitions, and corporate events.
Documentation & Reporting
Maintain and update sales trackers, order sheets, and performance summaries.
Prepare MIS reports, weekly and monthly summaries, and internal dashboards.
Ensure accuracy, consistency, and timely upkeep of all sales documentation.
Identify delays or bottlenecks in order cycles and escalate them appropriately.
Operational & Administrative Tasks
Ensure smooth coordination of internal approvals and documentation flow.
Assist the Sales Manager with administrative tasks such as follow-up lists, call logs, and meeting prep.
Maintain a structured filing system for all client and order-related documents.
Learning & Development
Stay updated on processes, tools, and industry trends relevant to sales operations.
Take initiative in improving work processes and suggesting enhancements.
Key Skills & Competencies
Excellent written and verbal communication skills
Proficiency in MS Office (Excel, PowerPoint, Word)
Strong coordination and multitasking abilities
Attention to detail and ability to work under timelines
Good interpersonal skills and a customer-service mindset
Strong analytical and reporting skills
Performance Indicators
Accuracy and timely completion of coordination tasks
Quality of reporting and documentation
Smoothness of inter-department coordination
Satisfaction level of manager and clients
Contribution to improving internal processes