We are looking for an experienced Restaurant Supervisor to oversee daily operations in our busy restaurant in Ontario. The ideal candidate will ensure exceptional service, maintain high food quality, and lead a team of staff to deliver a great dining experience.
Key Responsibilities:
1. **Staff Management**: Supervise and train restaurant staff, ensuring they understand their roles and meet performance expectations. Conduct regular meetings to motivate staff and reinforce service standards.
2. **Customer Service**: Address customer inquiries and resolve complaints quickly and efficiently, aiming to enhance guest satisfaction through friendly interactions.
3. **Inventory Control**: Monitor inventory levels and assist in placing orders for supplies. Ensure the restaurant is always stocked and that food items are used efficiently.
4. **Sales and Promotion**: Implement strategies to promote new menu items and increase sales. Collaborate with the team to create an inviting atmosphere for guests.
5. **Health and Safety Compliance**: Ensure compliance with health and safety regulations, maintain a clean and safe working environment for both staff and customers.
Required Skills and Expectations:
Candidates should have at least 5 to 11 years of experience in restaurant operations and a minimum of a 12th-grade education. Strong leadership and communication skills are essential, along with a passion for delivering quality customer service. Candidates should be organized, able to multitask, and have a good understanding of inventory management and food safety standards.