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Guest Representative Jobs

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Fresher hiring for Cabin Crew

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Bangalore
Guest Relationship Management Passport Checking Executive Guest Representative Guest Handling Uest Guest Services Guest Service Officer Flight Attendant Flight Steward Air Hostess Ground Staff Cabin Crew Crew Manager
Job SummaryWe are seeking dynamic, well-groomed, and customer-focused individuals to join our team as Cabin Crew. The role involves ensuring passenger safety, delivering exceptional in-flight service, and representing the airline with professionalism and warmth.Key ResponsibilitiesEnsure the safety and security of passengers on board.Conduct pre-flight safety checks and equipment inspections.Demonstrate safety procedures and emergency protocols.Welcome passengers and assist with boarding and seating.Provide food and beverage service during flights.Respond to passenger inquiries and resolve issues promptly.Handle medical or emergency situations calmly and efficiently.Maintain cabin cleanliness and comfort throughout the journey.Coordinate with pilots and ground staff for smooth operations.Eligibility CriteriaEducation: Minimum 10+2 (Graduation preferred).Age: 18 28 years (may vary as per airline policy).Height: Minimum height requirements as per airline standards.Language Skills: Fluency in English and Hindi (additional languages preferred).Appearance: Well-groomed with a pleasant personality.Vision: Normal eyesight (contact lenses allowed as per policy).Passport: Valid passport preferred (mandatory for international routes).Skills RequiredExcellent communication & interpersonal skillsStrong customer service orientationAbility to work in rotational shiftsTeamwork & coordinationProblem-solving skillsPhysically fit and medically soundSalary & BenefitsAttractive Salary PackageFlying AllowancesLayover AllowancesMedical InsuranceTravel Benefits for Self & FamilyPerformance IncentivesWork EnvironmentCabin Crew members work in a fast-paced and dynamic environment, including domestic and international routes, flexible shifts, and extended flying hours.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Ranchi
Airline Operations Airlines Executive Airline Supervisor Airline Manager Airline Customer Service Airline Ground Staff Irline Airline Ramp Executive Airline Customer Service Representative
Guest relations executive provides guests with insightful recommendations on the areas cultural, shopping and dining & entertainment establishments; gives interesting and vivid descriptions in a concise and appropriate manner; creates highly personalized guest experiences.Guest Relations Executive Duties & ResponsibilitiesTo write an effective guest relations executive job description, begin by listing detailed duties, responsibilities and expectations. We have included guest relations executive job description templates that you can modify and use.Sample responsibilities for this position include:Has full knowledge of all products and is able to confidently give descriptions to a customerCarry out any other reasonable duties as assigned by the Outlet Manager/ Assistant Manager/ Team Leader or Senior ManagementAscertain additional requirements of pashmina, reading glasses, bag hangerTo assist department objective in order to achieve targets (Sirius/ Up selling )Is able to spot a sales opportunity to upsell products and service to existing or potential guestsIs able to make simple decisions that affect their own work or the customers experience in a positive mannerTo understand and comply with all local licensing laws and to promote responsible service of alcoholHas a full understanding and can when asked explain the brand concept, history and visionIs required to be immaculate and presentable and understand the importance of first impressionsEnsures problems are dealt with immediately and proactively with the support of OMHR APARNA - 9875678239
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  • 0 - 6 yrs
  • 10.0 Lac/Yr
  • Mangalore
Ground Staff Ground Staff Executive Ground Staff Supervisor Ground Management Ground Operation Ground Staff Security Air Ticketing Agent Guest Relation Executive Passport Checking Executive Front Desk Representative Front Office Operations Passenger Handling Brand Communication Customer Service Time Management Multitasking Teamwork
Key Responsibilities:1. Handle customer inquiries: Respond to customer inquiries via phone, email, or in-person to provide information about products or services.2. Process orders: Enter and process customer orders accurately and efficiently in the company's system.3. Assist with inventory management: Monitor and update inventory levels to ensure adequate stock for customer orders.4. Resolve customer complaints: Address and resolve customer complaints or issues in a professional and timely manner.5. Collaborate with team members: Work closely with sales and warehouse teams to ensure smooth order fulfillment and customer satisfaction.Required Skills and Expectations:1. Strong communication skills: Ability to communicate effectively with customers and team members.2. Basic computer skills: Proficiency in using computer applications for order processing and communication.3. Customer service orientation: A customer-focused approach with a willingness to go the extra mile to assist customers.4. Attention to detail: Ability to accurately enter and manage customer orders with precision.5. Ability to work in a fast-paced environment: Adaptability and flexibility to work efficiently in a dynamic work environment.
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  • 1 - 2 yrs
  • Green Field Faridabad
Guest Representative Guest Handling Receptionist Activities Telephone Handling Front Office Computer Skills Front Desk
We are Urgently Looking for Front Office Receptionist
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  • 1 - 5 yrs
  • 1.3 Lac/Yr
  • Prayagraj
Guest Handling Guest Services Presentable Good Communication Skills Guest Representative Guest Relations Microsoft Excel Excel Report Preparation MS Excel MS-excel Front Desk Executive Front Office Executive Front Office Operations FRONT OFFICE OPERATION
Job Description : FRONT OFFICE OPERATION (Guest Relationship Executive)You will manage the front desk at our head office. Thus, as the first point of contact for our customers and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service. In this role, you are expected to handle administrative tasks and support other departments in everyday chores.Your roleHandle the front desk and maintain visitor records.Manage administrative chores and organisational tasks.Create a welcoming, professional environment for clients and customers.Your tasksManaging the reception area and ensuring the office is neat and tidy.Greeting and welcoming clients, customers and visitors courteously and professionally.Answering phone calls and directing them to the appropriate staff member/department.Handling incoming and outgoing mail and packages.Taking care of general everyday tasks like scheduling appointments, organising files and maintaining office supplies.Required skills and qualificationsBachelors degree in any field.Excellent communication and interpersonal skills.Ability to prioritise tasks and great organisational capabilities.Competency in managing time and solving everyday problems.Customer-oriented mindset with a passion for providing exceptional service.Fluency in English, Hindi, and at least one other regional language.Preferred skills and qualifications1-2 years of experience in a similar job or other customer-facing roles.Proficiency in using computers and other office equipment.Willingness to work in a fast-paced environment with multitasking ability.Hands-on experience of Microsoft Office (MS Word and MS Excel).
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Management Staff Guest Representative
An Overnight Guest Service Representative job description entails providing excellent customer service during overnight hours in the hospitality industry. As a representative, you will work at the front desk of hotels, motels, or resorts and assist guests with a variety of tasks. These tasks include check-in and check-out procedures, booking reservations, answering guest inquiries, and addressing complaints. You will ensure guests have a comfortable stay by providing them with towels, room amenities, and recommending local restaurants or attractions.
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Ground Staff Ground Operations Staff Ground Handling Staff Ground Staff Supervisor Ground Staff Security Airport Manager Airport Operation Airport Representative Airport Executive Air Ticketing Executive Guest Relation Executive
Ground Staff are responsible for assisting passengers and airline personnel during airport operations. Their duties include checking in passengers, handling baggage, and coordinating boarding procedures. Ground Staff also work to ensure the safety and security of all airport guests.Key Responsibilities:- Greet passengers and provide assistance with check-in procedures- Assist passengers with boarding and disembarking from aircraft- Handle and process baggage to ensure timely delivery- Coordinate with airline staff to ensure efficient operations- Monitor and maintain airport security protocols
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  • 1 - 4 yrs
  • 4.0 Lac/Yr
  • Ahmedabad
Guest Relations Guest Handling Guest Representative Guest Services
Hiring for 1 Guest Relationship Executive Job in Ahmedabad, with minimum 1 Year Experience,Required Educational Qualification is : B.A, B.C.A, B.Com, B.Ed, Bachelor of Hotel Management, Other Bachelor Degree, Post Graduate Diploma, Company Secretary, Some Tertiary Coursework with Good knowledge in Guest Relations, Guest Handling, Guest Representative, Guest Services etc.
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Customer Management Customer Manager Customer Care Representative Customer Services Representative Customer Support Representative Customer Service Representative Customer Support Customer Care Agent Customer Care Associate Customer Care Consultant Customer Care Specialist Customer Care Assistant Legal Representative Guest Representative Management Representative GIS Representative Customer Sales Executive Customer Sales Representative Customer Sales Specialist Customer Sales Customer Master
We have vacant of 18 Customer Service Representative Required in Automobile (Scoter ) Jobs in Singapore, United Arab Emirates, United Kingdom, New Zealand, Canada, Poland, Denmark, Saudi Arabia, Oman, Experience Required : 6 Years Educational Qualification : B.A, B.Com, B.Sc, B.E, M.A Skill Customer Management, customer sales, Customer Retention, Customer Facilitator, Customer Relationship, Customer Engineer, Customer Manager, Customer Master, Customer Care Representative, Customer Support Representative, Customer Service Representative, Customer Support, Customer Care Agent, Customer Care Associate, Customer Care Consultant, Customer Care Specialist, Customer Care Assistant, Legal Representative, Guest Representative, Management Representative, GIS Representative, Customer Sales Executive, Customer Sales Representative, Customer Sales Specialist, customer services Representative etc.
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Guest Relation Manager

Edens Staffing Services

Guest Relation Supervisor Guest Representative
Needs to take care of gust relation with corporate on their hospitality , quality and hygiene services to lead a organic growth in their business
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Room Service Hotel Executive Hotel Staff Hotel Operation Guest Representative Guest Services
Hiring for 809 Hotel Staff Jobs in Delhi,Lucknow,Gurgaon,Amritsar,Chandigarh,Mohali,Jaipur,Indore,Faridabad,Patna City, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Room Service,Hotel Executive,Hotel Staff,Hotel Operation,Guest Representative,Guest Services etc.
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Hospitality Internship

Skyview India Academy Private Limited

Guest Representative Guest Relations Catering Executive Leadership Skills Patience Active Listening
Job Title: Hospitality AssociatePosition OverviewWe are seeking motivated and friendly individuals to join our Hospitality Associate team. This role is ideal for those who thrive in a guest-focused environment and are committed to providing outstanding service.ResponsibilitiesWelcome guests with a warm and friendly demeanor upon arrival.Assist with the check-in and check-out processes, ensuring efficiency.Provide guests with information about hotel facilities, services, and nearby attractions.Address guest requests and concerns promptly and professionally.Maintain cleanliness and order in public areas and guest facilities.Work collaboratively with colleagues to enhance guest experiences.Adhere to all safety and sanitation guidelines.RequirementsAge Requirement: Candidates must be between 18 and 28 years old.BenefitsCompetitive salary and benefits package.Opportunities for career growth and skill development.A supportive and dynamic work environment.
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Ground Staff

Busigo Overseas

Air Ticketing Aviation Customer Service Air Hostess Activities Cabin Crew Activities Guest Relation Executive Floor Manager Customer Service Representative Customer Support Specialist
Busigo Overseas is your one-stop solution for Overseas Services and Visa Guidance for different countries, EX: Canada, Australia, Germany, Asian Countries and many other countries. Our dedicated team of experts is here to guide every client depending on their requirements. Whether you want to fly off for a cool vacation or aspire to get a career abroad, or want to settle down or plan for education or internship. Busigo Overseas is there to provide you with all the consultation that you require with regards to immigration policies and visa guidance. We have earned a good reputation in the field of Overseas Services. Our Fair Policies regarding Pre and Post make us different from other Overseas Consultants.Eligibility Criteria to apply in abroad.1 Qualification: Candidate Should Be Graduate/diploma2. Experience- Candidate Should have Minimum 2 Years of Experience.3. Valid Passport4. Clients Should have Sufficient Funds to Sustain in Country.Eg: Real Estate Property, Bank Balance Bank Deposits, FD, Stock pf.your Age Must Be 18 Years and Above with a Valid International Passport.Here the multiple clients are looking for candidates in overseas if you are planning for the overseas then this is the best platform we will help you to guide you the best way how you can apply and will give you the best services which will help you to get career exposure in future. Busigo overseas post this jobs only to suggest these candidates the right way to apply and we can help to prepare the candidates as per the legal protocols and competitive market. This postings post as per the market criteria. Services charges applicable.We are not a immigration agent we will not charge amount on the name of VISA , JOB GUARANTEE , OFFER LETTERS Etc. don't pay any amount on the name of these things. Do not share any confidential details with anyone such as Card Details , OTP , CVV Etc. Don not pay any amount in personal account with any individual name.
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Yelahanka Bangalore
Guest Relation Executive Customer Service Representative Guest Relation
We are looking Hotel management candidates who are pursuing and passed out . Male or female applicable, Bangalore location available.
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Customer Service Representative

Shott Amusement Pvt Ltd

  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Ahmedabad +1 Pune
Customer Relationship Customer Support Upselling Cross Selling Retail Operations Guest Service Floor Staff Team Leader Operations Retailer Retail Sales Customer Service
Daily Job Responsibilities Daily Guest Interaction Customer Service Game Operating & Playing Selling Skills (Upselling and Cross-selling) Customer Operations Handling Cashiering ActivitiesSkills Required Efficient Communicator Friendly Guest disposition/Presentable. Outgoing and fun personality
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Airport Manager ( HR)

Aircraft Aviation

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • South Kolkata
Good Communication Skill Customer Service Representative Guest Relationship Air Ticketing Airline Executive
Hiring Fresher & Experience Candidate for Kolkata Airporta Great Opportunity for all Aviation Job Seekers.post : Airport Managersalary: - 16000/- to 22000/-job Location : Kolkataskill: Good Communication Skillwell GroomedBenefits: PF + ESI + OT + Food
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Airport Ground Staff

Aviation Placement Cell

  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • West Bengal
Aviation Airport Staff Airport Ground Staff Airport Operations Executive Airport Manager Airport Representative Airport Ground Handling Airport Executive Airport Guest Relationship Executive Airport Cargo Loader Airport Passenger Service Associate GR Walk in
Ground Staff: - Ground crew or ground staffs works in the aviation industry where they are engaged in various roles at the airport. Ground staffs ensures the safety and comfort of passengers, including checking in baggage, providing information, assisting disabled passengers, confirming reservations, and selling tickets.Cargo Profile: -Participates in and directs the loading of various types of cargo including shipments, belongings, and materials, so that cargo space is used efficiently. Oversees and leads the loading, unloading, securing, or staging of aircraft cargo or baggage by ground crews.Air ticketing job Profile: -Airline Ticketing Agents directly interact with customers, answer customer questions about flight timings, seat availability, fares, reservations etc. They also handle key operations such as data collection, data entry, payment collection and verification etc. for airlines.Airlines csa job Profile : -Verifying and inspecting passenger documentation. Assisting passengers with self-service check-in. maintaining high standards of security and services at the airport. Making public address announcements whenever required.Qualification- a diploma or a bachelor's degree.Tag boy Profile: -Directing customers to merchandise within the store. Maintaining an orderly appearance throughout the sales floor. Introducing promotions and opportunities to customers. Handle kids who will come into the stores to purchase toysLoader Profile: -Supervise and coordinate the activities of ground crew in the loading, unloading, securing, and staging of aircraft cargo or baggage. May determine the quantity and orientation of cargo and compute aircraft centre of gravity.
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Front Office Assistant (Female)

Sigma-Byte Computers Pvt Ltd

  • 0 - 6 yrs
  • 3.5 Lac/Yr
  • Worli Mumbai
Front Office Receptionist Guest Relations Telephone Handling Courier EPBAX Stationery Management Receptionist Customer Care Representative Front Office
Role and Responsibilities Attending walk in Visitors Handling/making calls Maintaining inward/outward register for couriers sent/received Preparing reports Replying to queries through mails/letters and keeping record of the same Filing Stationery Management Marking AttendanceAuthorities Courier management Authorized for providing first level attendance inputs Monitoring AMCs like AC, Pest control etc.
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Airport Ground Staff Airport Representative Guest Relation Associate Cabin Crew
We Are Hiring For Ground Staff Or Cabin Crew in Reputed Airlines Company or Airport IndustryQualification !0th Pass To GraduatedCommunication Fluent English Or HindiAge 18 Yrs to 32 Yrs But As a FresherSalary 12000/- to 35000/-Height 5'3 to 6'2Weight As per HeightPersonality Look Gorgeous With Positive.AttitudeMale Or female Both Are Eligible Selection as per Interview SkillSelected Candidate Will Join In Reputed Airlines Or Airport Industry
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Ranchi
Airport Ticketing Airport Operation Airport Ramp Airport Staff Airport Executive Airport Representative Airport Supervisor
Guest Relations Executive Duties and ResponsibilitiesGuest Relations Executives play a crucial role in hospitality and entertainment businesses.Theyre responsible for providing superior customer service, addressing customer complaints, and enhancing guests experiences.They have the following duties and responsibilities:Manage and update customer records to improve future customer service experiencesHandle and resolve customer complaints in a timely and professional mannerAssist customers with inquiries about services and facilitiesTrain staff members on customer service skills and company policiesMonitor customer satisfaction and provide suggestions for improvementsCoordinate with other departments to ensure a smooth guest experienceDevelop and implement strategies to improve the quality of service and product offered to the guestsReview and respond to customer feedback and online reviews in a timely mannerOrganize and manage customer care programs and events to enhance brand image and customer loyaltyHR APARNA - 9875678239
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Ranchi
Airport Ticketing Airport Operation Airport Representative Guest Handling Passenger Handling Customer Relationship Airline Operations Customer Service Customer Support Ground Staff Activities Ground Operation Airline Customer Service Ground Management Good Communication Skills
Join our team as an Airport Guest Relationship Executive in Ranchi, where you will be responsible for assisting guests with ticketing, airport operations, and providing exceptional customer service. Your key responsibilities include handling guests, passengers, and maintaining positive customer relationships. You will also be tasked with coordinating airline operations, managing ground staff activities, and ensuring smooth ground operations. We are looking for candidates with good communication skills, a strong customer service orientation, and the ability to work well under pressure in a fast-paced airport environment. If you are a 10th pass candidate with a passion for customer service and the willingness to learn, this role is perfect for you.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Pakur
Airport Ticketing Airport Operation Airport Representative
An Airport Guest Relationship Executive (GRE), also known as a Guest Service Agent or Customer Service Associate, is a frontline professional who serves as the primary point of contact for passengers, ensuring a positive and seamless experience throughout their time at the airport. The role blends hospitality and aviation operations, catering to the needs of diverse travelers, including VIPs. Key ResponsibilitiesAirport GREs manage a variety of passenger services and interactions:Welcoming and Assisting: Greet passengers at the airport terminal with a professional and friendly demeanor, assisting them with general inquiries, directions, and luggage handling.Check-in and Boarding Support: Provide assistance with check-in procedures, seat assignments, and boarding pass verification, ensuring a smooth flow to the boarding gates.VIP and Special Needs Handling: Provide high-standard, personalized service to VIPs, VVIPs, and passengers requiring special assistance (e.g., wheelchair service, fear of flying).Problem Resolution: Effectively address and resolve passenger complaints, flight delays, cancellations, or lost baggage concerns, maintaining a calm and positive attitude under pressure.Information Dissemination: Provide accurate and timely information regarding flight schedules, airport facilities, amenities, and local area attractions.Documentation: Record guest interactions and incidents in logbooks or CRM software and ensure compliance with airline, airport, and government regulations. Qualifications and Skills (2025 Outlook)The role demands strong customer-facing skills and an understanding of the aviation environment: Education: A minimum of 10+2 (high school diploma) is required. A diploma or degree in aviation, hospitality, or travel management is highly preferred and can enhance job prospects.Experience: The position can be entry-level for freshers with excellent communication skills, though 1-3 years of experience in customer service, hospitality, or ground handling is often an advantage.Skills:Communication: Excellent verbal and written English and Hindi language skills are essential. Knowledge of additional regional or international languages is a significant plus.Interpersonal Skills: A pleasing personality, a customer-first approach, patience, and empathy are crucial for handling diverse passenger needs.Problem-Solving: The ability to think quickly, manage crises, and offer effective solutions to keep operations running smoothly.Technical Knowledge: Basic computer literacy and familiarity with reservation systems or customer relationship management (CRM) software are often required.Adaptability: Ability to work in shifts (days, evenings, weekends, and holidays) in a fast-paced, 24/7 environment. Salary Insights (India, 2025)Salaries for Airport Guest Relationship Executives vary based on the employer (airline, ground handling agency, or hotel chain), location, and experience: Average Annual Salary: The typical salary range is approximately 1.4 Lakhs to 6.7 Lakhs per year.Fresher Salaries: Entry-level positions for freshers in locations like Kolkata often range from 1.5 Lakhs to 4.5 Lakhs per year.Experienced Professionals: With 4-8 years of experience, salaries can range between 4.1 Lakhs to 9.4 Lakhs annually, especially at major international airports or for specific high-profile employers.
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Customer Management Customer Manager Customer Care Representative Customer Services Representative Customer Support Representative Customer Service Representative Customer Support Customer Care Agent Customer Care Associate Customer Care Consultant Customer Care Specialist Customer Care Assistant Legal Representative Guest Representative Management Representative GIS Representative Customer Sales Executive Customer Sales Representative Customer Sales Specialist Customer Sales Customer Master
We have vacant of 18 Sales Staff Required in Automobile (Scoter ) Jobs in Singapore, United Arab Emirates, United Kingdom, New Zealand, Canada, Poland, Denmark, Saudi Arabia, Oman, Experience Required : 6 Years Educational Qualification : B.A, B.Com, B.Sc, B.E, M.A Skill Customer Management, customer sales, Customer Retention, Customer Facilitator, Customer Relationship, Customer Engineer, Customer Manager, Customer Master, Customer Care Representative, Customer Support Representative, Customer Service Representative, Customer Support, Customer Care Agent, Customer Care Associate, Customer Care Consultant, Customer Care Specialist, Customer Care Assistant, Legal Representative, Guest Representative, Management Representative, GIS Representative, Customer Sales Executive, Customer Sales Representative, Customer Sales Specialist, customer services Representative etc.
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General Manager Finance Hotel General Manager Hotel Manager Hotel Supervisor Restaurant Captain Housekeeping Manager Team Coach Team Motivation Team Coordinator Team Manager Guest Representative Guest Handling Senior Waiter Head Waiter
Job Openings for 12 General Manager And Hotel Incharge required in Europe Countries Jobs with minimum 10 Years Experience in Singapore,Swaziland,Poland,Malta,United Arab Emirates,United Kingdom,New Zealand,Thailand,Maldives,Italy, having Educational qualification of : Diploma, Professional Degree, B.A, B.C.A, B.Com with Good knowledge in General Manager Finance,Hotel General Manager,Hotel Manager,Hotel Supervisor,Restaurant Captain,Housekeeping Manager,Team Coach,Team Motivation,Team Coordinator,Team Manager,Guest Representative,Guest Handling,Senior Waiter,Head Waiter etc.Greetings of the Day !!We bring you the right platform to apply for your dream job for your best career !!!job: Depending On Experience and Education Do make sure, apply according to the Covid guidelinesonly Interested Candidates Can Contact for More InformationWe are the services provider to the candidates for better exposure, Training, Guidance, helping them to stand amongst other !!! Get a direct exposure and compete in the market.
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Hotel Booking Hotel Executive Hotel Staff Hotel Operation House Keeping Customer Service Customer Care Guest Handling Guest Representative Guest Services
We are looking for 890 Hotel Executive Posts in Delhi NCR,Gurgaon,Amritsar,Chandigarh,Lucknow,Kanpur,Mohali,Indore,Gwalior,Agra, with deep knowledge in Hotel Booking,Hotel Executive,Hotel Staff,Hotel Operation,House Keeping,Customer Service,Customer Care,Guest Handling,Guest Representative,Guest Services and Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc
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  • 0 - 6 yrs
  • 10.0 Lac/Yr
  • Ahmedabad
Ground Staff Ground Staff Executive Ground Staff Supervisor Ground Management Ground Operation Ground Staff Security Air Ticketing Agent Guest Relation Executive Passport Checking Executive Front Desk Representative Front Office Operations Passenger Handling Brand Communication Customer Service Time Management Multitasking Teamwork
Job SummaryAirport Ground Staff are responsible for providing efficient passenger services, ensuring smooth airport operations, and maintaining high standards of safety, security, and customer satisfaction. The role includes passenger handling, check-in, boarding assistance, and coordination with various airport departments. Key Responsibilities Passenger ServicesAssist passengers during check-in, boarding, and arrivalIssue boarding passes and manage seat allocationHandle baggage-related queries and excess baggage proceduresAssist elderly passengers, unaccompanied minors, and PRM passengersProvide accurate flight information and airport guidance Documentation & System HandlingVerify passenger travel documents and IDsUpdate passenger details in check-in / departure control systemsMaintain accurate reports and recordsFollow airline and airport SOPs Safety & SecurityEnsure compliance with airport security regulationsIdentify and report suspicious activitiesFollow emergency and evacuation proceduresCoordinate with security and operations teams Coordination & OperationsCoordinate with gate staff, ramp staff, and cabin crewManage boarding gates and passenger flowEnsure on-time boarding and flight departuresHandle flight delays, cancellations, and passenger complaints professionally Required Skills & CompetenciesExcellent communication and customer service skillsBasic computer knowledge and data entry skillsStrong attention to detail and multitasking abilityCalm and professional behavior under pressureTeamwork and coordination skills Education & Qualification12th Pass / Graduate (as per airline requirement)Aviation / Ground Staff certification (preferred)Freshers with good communication skills are welcome Physical & Work RequirementsWillingness to work rotational shifts, nights, weekendsAbility to stand for long hoursWell-groomed and professional appearanceComfortable working in a fast-paced airport environment
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Hyderabad
Guest Relation Assistant Guest Relation Associate Guest Relation Executive Guest Relation Supervisor Guest Relation Manager Guest Representative Ground Handling Staff Cargo Handling Ground Staff Airport Operation Airport Manager Airport Executive Air Ticketing Executive Air Ticketing Staff Cabin Crew Air Traffic Controller Air Cargo Executive
Job SummaryAn Airline Customer Service Representative is responsible for delivering excellent customer service to passengers throughout their airport journey. The role involves assisting passengers with check-in, boarding, ticketing, baggage issues, and resolving travel-related concerns while ensuring compliance with airline and aviation regulations.Key ResponsibilitiesPassenger ServicesGreet passengers and assist with check-in, boarding pass issuance, and seat assignments.Verify travel documents such as passports, visas, and tickets.Provide accurate information regarding flight schedules, gate numbers, baggage policies, and airport services.Assist passengers with special needs, including elderly travelers, passengers with disabilities, unaccompanied minors, and families with children.Ticketing and ReservationsHandle ticket bookings, cancellations, reissues, upgrades, and refunds as per airline policies.Rebook passengers during flight delays, cancellations, or missed connections.Manage standby lists and seat availability.Boarding and Gate OperationsCoordinate boarding procedures and ensure on-time departures.Make boarding and flight announcements at the gate.Ensure passengers comply with boarding and security requirements.Liaise with cabin crew and ground operations to ensure smooth boarding and deplaning.Baggage ServicesAssist passengers with lost, delayed, or damaged baggage claims.Coordinate with baggage handling teams to trace and resolve baggage issues.Explain baggage allowance policies and excess baggage charges.Customer Issue ResolutionHandle customer complaints professionally and provide appropriate solutions.De-escalate difficult situations and maintain a calm, courteous demeanor.Ensure high levels of customer satisfaction while adhering to airline policies.Safety and ComplianceFollow airport security procedures and aviation regulations.Ensure compliance with safety, immigration, and customs requirements.Report any irregularities, safety concerns, or security issues promptly.Administrative DutiesMaintain accurate passenger records and reports.Use airline reservation and check-in systems efficiently.Coordinate with airport authorities, security staff, and other airline departments.Skills and QualificationsEducational RequirementsHigh school diploma or equivalent (degree or diploma in aviation, travel, or hospitality is an advantage).ExperiencePrevious experience in customer service, hospitality, travel, or airline operations preferred.Freshers may apply for entry-level positions.Key SkillsExcellent verbal and written communication skills.Strong customer service and interpersonal skills.Ability to work under pressure and handle challenging situations.Problem-solving and decision-making abilities.Attention to detail and organizational skills.Computer literacy and familiarity with reservation systems (training provided).Other RequirementsWillingness to work shifts, weekends, and public holidays.Professional appearance and adherence to uniform standards.Ability to stand for long periods and perform multitasking duties.Ability to clear background checks and airport security clearance.Multilingual skills are an added advantage.Work EnvironmentFast-paced airport environment with high passenger interaction.Exposure to irregular schedules and peak travel times.Team-oriented workplace requiring coordination across departments.
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  • 0 - 6 yrs
  • 13.0 Lac/Yr
  • Mumbai
Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Ground Staff Security Airport Executive Airport Representative Airport Operation Airport Manager Cabin Crew Air Ticketing Executive Guest Relation Associate Guest Relation Supervisor Guest Relation Manager
Job Summary:Ground Staff plays a crucial role in ensuring the smooth operation of airport and airline services by providing customer support, assisting with check-in, boarding, baggage handling, aircraft servicing, and ensuring safety protocols are followed. This role requires strong communication skills, the ability to work under pressure, and a customer-focused attitude.Key Responsibilities:1. Customer Service:Greet and assist passengers at the airport, providing information about flights, services, and facilities.Check-in passengers, issue boarding passes, and assist with seat assignments.Handle special requests, including assistance for passengers with reduced mobility, unaccompanied minors, or passengers traveling with pets.Provide assistance and guidance to passengers regarding flight delays, cancellations, and rebooking procedures.Respond to customer inquiries and resolve any complaints in a professional manner.2. Baggage Handling:Assist with the safe loading and unloading of passenger luggage onto and from aircraft.Ensure baggage is properly tagged, sorted, and delivered to the correct conveyor or area.Monitor the condition of baggage to ensure it is handled carefully and returned to passengers in good condition.Manage lost or damaged luggage claims and assist passengers in resolving issues.3. Boarding and Gate Operations:Announce flight information at gates and assist with the boarding process.Verify boarding passes and travel documents to ensure compliance with security regulations.Ensure that passengers board the aircraft in an orderly and timely manner.Coordinate with flight crew and other ground staff to ensure efficient and safe boarding and deplaning.4. Ramp Operations:Assist with the safe parking, pushback, and towing of aircraft.Operate ground support equipment such as aircraft tugs, baggage carts, and refueling equipment.Support aircraft servicing by providing ground power, air conditioning, and fueling services.Ensure the timely turnaround of aircraft, assisting with cargo and baggage handling, and preparing the aircraft for departure.5. Safety and Security:Adhere to airport safety protocols and security guidelines to ensure a safe working environment.Monitor and manage potential security risks, including checking for unauthorized access to secure areas.Assist with the completion of required safety checks on aircraft and airport facilities.Ensure compliance with health and safety standards, especially during the loading/unloading of cargo and baggage.6. General Administrative Duties:Maintain accurate records of passenger check-ins, baggage, and special services provided.Assist with the operation of airport systems (such as passenger check-in systems, baggage handling systems, and customer feedback surveys).Coordinate with airline staff, airport security, and other departments to ensure seamless service.Skills and Qualifications:Education: High school diploma or equivalent; additional training in aviation-related fields is a plus.Experience: Previous experience in customer service, airport operations, or a related field is beneficial, though entry-level positions may be available.Communication Skills: Strong verbal and written communication skills to interact effectively with passengers, airline staff, and security personnel.Customer Service: A customer-oriented mindset with the ability to handle difficult situations calmly and professionally.Physical Stamina: Ability to handle heavy lifting, long shifts, and physically demanding tasks such as lifting luggage, moving equipment, and standing for long periods.Attention to Detail: Ensuring accuracy when checking documents, managing baggage, or following safety protocols.Teamwork: Ability to collaborate effectively with a diverse team of ground staff, flight crews, and other airport personnel.Flexibility: Willingness to work irregular hours, including weekends, evenings, and holidays, due to the nature of the airline industry.Multitasking: The ability to juggle multiple tasks while maintaining efficiency and service standards.Knowledge of Airport Safety Regulations: Awareness of airport security protocols, safety standards, and emergency procedures.Work Environment:Ground staff work in fast-paced, dynamic environments, often exposed to weather elements like rain, snow, or heat.The role may require operating heavy machinery and equipment, such as tugs, conveyor belts, and carts.Employees must be able to work independently as well as in a team, and maintain a high level of professionalism in customer service.Additional Requirements:Security Clearance: Ability to pass a background check, including a criminal record check, as required by airport and airline security.Uniform: Adherence to uniform guidelines and maintaining a professional appearance.Language Skills: Multilingual skills are a plus, as airports serve a diverse customer base.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Mumbai
Guest Relationship Management Passport Checking Executive Guest Representative Guest Handling Uest Guest Services Guest Service Officer Flight Attendant Flight Steward Air Hostess Ground Staff Cabin Crew Crew Manager
Job SummaryWe are seeking dynamic, well-groomed, and customer-focused individuals to join our team as Cabin Crew. The role involves ensuring passenger safety, delivering exceptional in-flight service, and representing the airline with professionalism and warmth.Key ResponsibilitiesEnsure the safety and security of passengers on board.Conduct pre-flight safety checks and equipment inspections.Demonstrate safety procedures and emergency protocols.Welcome passengers and assist with boarding and seating.Provide food and beverage service during flights.Respond to passenger inquiries and resolve issues promptly.Handle medical or emergency situations calmly and efficiently.Maintain cabin cleanliness and comfort throughout the journey.Coordinate with pilots and ground staff for smooth operations.Eligibility CriteriaEducation: Minimum 10+2 (Graduation preferred).Age: 18 28 years (may vary as per airline policy).Height: Minimum height requirements as per airline standards.Language Skills: Fluency in English and Hindi (additional languages preferred).Appearance: Well-groomed with a pleasant personality.Vision: Normal eyesight (contact lenses allowed as per policy).Passport: Valid passport preferred (mandatory for international routes).Skills RequiredExcellent communication & interpersonal skillsStrong customer service orientationAbility to work in rotational shiftsTeamwork & coordinationProblem-solving skillsPhysically fit and medically soundSalary & BenefitsAttractive Salary PackageFlying AllowancesLayover AllowancesMedical InsuranceTravel Benefits for Self & FamilyPerformance IncentivesWork EnvironmentCabin Crew members work in a fast-paced and dynamic environment, including domestic and international routes, flexible shifts, and extended flying hours.
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Fresher hiring for Cabin Crew

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Chennai
Guest Relationship Management Passport Checking Executive Guest Representative Guest Handling Uest Guest Services Guest Service Officer Flight Attendant Flight Steward Air Hostess Ground Staff Cabin Crew Crew Manager
Job SummaryWe are seeking dynamic, well-groomed, and customer-focused individuals to join our team as Cabin Crew. The role involves ensuring passenger safety, delivering exceptional in-flight service, and representing the airline with professionalism and warmth.Key ResponsibilitiesEnsure the safety and security of passengers on board.Conduct pre-flight safety checks and equipment inspections.Demonstrate safety procedures and emergency protocols.Welcome passengers and assist with boarding and seating.Provide food and beverage service during flights.Respond to passenger inquiries and resolve issues promptly.Handle medical or emergency situations calmly and efficiently.Maintain cabin cleanliness and comfort throughout the journey.Coordinate with pilots and ground staff for smooth operations.Eligibility CriteriaEducation: Minimum 10+2 (Graduation preferred).Age: 18 28 years (may vary as per airline policy).Height: Minimum height requirements as per airline standards.Language Skills: Fluency in English and Hindi (additional languages preferred).Appearance: Well-groomed with a pleasant personality.Vision: Normal eyesight (contact lenses allowed as per policy).Passport: Valid passport preferred (mandatory for international routes).Skills RequiredExcellent communication & interpersonal skillsStrong customer service orientationAbility to work in rotational shiftsTeamwork & coordinationProblem-solving skillsPhysically fit and medically soundSalary & BenefitsAttractive Salary PackageFlying AllowancesLayover AllowancesMedical InsuranceTravel Benefits for Self & FamilyPerformance IncentivesWork EnvironmentCabin Crew members work in a fast-paced and dynamic environment, including domestic and international routes, flexible shifts, and extended flying hours.
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  • 0 - 6 yrs
  • 6.5 Lac/Yr
  • Goa
Ground Staff Air Ticketing Executive Front Desk Executive Cabin Crew Customer Relationship Manager Guest Handling Guest Representative Passport Checking Executive Air Hostess Flight Attendant
Job Summary:An Air Ticketing Executive is responsible for handling flight ticket bookings, cancellations, reissuance, and customer queries at the airport ticketing counter. The role involves providing accurate fare information, assisting passengers with reservations, and ensuring smooth ticketing operations while delivering excellent customer service.Key Responsibilities:Issue, reissue, and cancel domestic and international flight ticketsHandle reservations using airline reservation systems (GDS such as Amadeus, Galileo, Sabre)Provide fare quotations and explain fare rules, baggage policies, and travel guidelinesAssist passengers with seat selection and special service requestsProcess refunds and manage ticket modificationsCoordinate with airline staff and ground operations teamVerify passenger details and travel documentsHandle last-minute bookings and airport ticketing requestsMaintain daily sales reports and transaction recordsResolve customer complaints in a professional mannerRequired Skills:Strong knowledge of airline ticketing proceduresFamiliarity with Global Distribution Systems (GDS)Excellent communication and customer service skillsBasic computer proficiencyAbility to handle cash and digital paymentsProblem-solving and multitasking abilityAttention to detail and accuracyAbility to work in rotational shiftsEligibility Criteria:Minimum qualification: 10+2 / Graduation preferredCertification in Aviation / Travel & Tourism is an advantageFreshers can apply (training provided)Prior experience in airline ticketing or travel agency preferredWork Environment:Airport ticketing countersRotational shifts including weekends and holidaysFast-paced customer service environment
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Air Hostess Flight Attendant Flight Steward Flight Supervisor Air Traffic Controller Ground Staff Airport Operation Airport Representative Passport Checking Officer Guest Relation Assistant Staff Nurse
Air Hostess Job Description: As an Air Hostess, you will be responsible for ensuring the safety and comfort of passengers during flights. Your main duties will include greeting passengers, checking tickets, providing safety instructions, serving meals and beverages, answering passenger inquiries, and ensuring the overall satisfaction of passengers. You will also need to handle any in-flight emergencies or issues that may arise.Skills required for Air Hostess role:- Excellent communication and interpersonal skills- Ability to remain calm and composed under pressure
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Ground Staff Ground Operations Staff Ground Hostess Ground Handling Staff Airport Manager Airport Representative Air Ticketing Executive Guest Relation Executive Passport Checking Officer Cabin Crew Air Traffic Controller Flight Attendant Air Hostess
We have vacant of 43 Jobs for Ground Staff at Airport in multiple locations - Vijayawada, Guwahati, Raipur, Chhattisgarh, Surat, Bangalore, Kalaburagi, Gulbarga, Kozhikode/Calicut, Nagpur, Hyderabad, for Freshers Educational Qualification : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Any Master Degree Skill Ground Staff, Ground Operations Staff, Ground Hostess, Ground Handling Staff, Airport Manager, Airport Representative, Air Ticketing Executive, Guest Relation Executive, Passport Checking Officer, Cabin Crew, Air Traffic Controller, Flight Attendant, Air Hostess etc.
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Ground Staff Cabin Crew Airport Operation Airport Manager Passport Checking Staff Baggage Service Management Front Desk Executive Ticket Support Executive Airport Guest Relationship Executive Ground Operations Staff Airport Representative Air Ticketing Executive System Support Executive
Airport Ground Staff are responsible for ensuring the smooth functioning of airport operations by handling various roles such as Cabin Crew, Airport Operation, Airport Manager, Passport Checking Staff, Baggage Service Management, Front Desk Executive, Ticket Support Executive, Airport Guest Relationship Executive, Ground Operations Staff, Airport Representative, Air Ticketing Executive, and System Support Executive.Key responsibilities for Airport Ground Staff include:- Assisting passengers during check-in and boarding processes- Ensuring safety and security procedures are followed
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