• Oversee daily restaurant operations to ensure smooth service and customer satisfaction.
• Lead, train, and motivate the restaurant team for high performance and service standards.
• Manage guest relations and ensure consistent brand experience.
• Coordinate with kitchen and service teams for seamless food and beverage delivery.
• Control costs and optimize profitability through effective inventory and staff management.
• Ensure hygiene, safety, and compliance with FSSAI and local regulations.
• Implement promotional activities and support marketing initiatives.
• Handle guest feedback and resolve complaints promptly.
Skills Required:
• Strong leadership and communication skills.
• Excellent knowledge of North Indian/Punjabi cuisine preferred.
• Hands-on experience in POS and billing systems.
• Ability to manage high footfall and maintain quality service.