Opening For Restaurant Captain

A Restaurant Captain oversees daily dining room operations, ensuring smooth service, guest satisfaction, and team coordination. Key responsibilities include greeting guests, taking orders, training and supervising service staff (stewards/waiters), handling complaints, managing reservations, and collaborating with the kitchen to ensure timely food delivery.

Expertia AI

Expertia AI

+4

Core Responsibilities of a Restaurant Captain:

Service & Guest Management: Warmly greet and seat guests, take orders, and provide menu recommendations. Actively solicit guest feedback to improve service and handle any complaints promptly.

Supervision & Training: Lead the service team (servers/busboys) during shifts. Train new staff, conduct team briefings regarding daily specials and VIP guests, and ensure adherence to safety/hygiene standards.

Operational Coordination: Coordinate with the kitchen to ensure timely, high-quality food delivery. Inspect stations for cleanliness and proper setup (cutlery, tablecloths, condiments) before and during service.

Administrative Duties: Manage reservations, process billing, maintain inventory, and assist with staff scheduling.

Expertia AI

Expertia AI

+9

Key Skills & Qualifications:

Strong leadership and communication abilities.

Excellent customer service and conflict-resolution skills.

Thorough knowledge of food, beverages, and service etiquette.

Ability to remain calm and professional under pressure

• Experience

  1 - 5 Years

• No. of Openings

  10

• Education

  Diploma

• Role

  Restaurant Captain

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Office No.6B Ground Floor NBC Complex CBD Belapur Navi Mumbai