Recovery Operations Jobs

We are seeking a motivated and dedicated Collection Executive to join our team in Agra. This is an excellent opportunity for fresh graduates who are eager to begin their career in finance and customer service.As a Collection Executive, your primary responsibility will be to follow up on outstanding payments from customers. You will need to communicate effectively and professionally to ensure that debts are settled in a timely manner. This includes contacting clients via phone and email, and maintaining accurate records of all interactions and transactions. You will also need to identify potential payment issues and work with clients to negotiate payment plans if necessary. Additionally, you will be expected to build and maintain positive relationships with customers to encourage timely payments. Your role will involve collaborating with other team members to meet monthly collection targets and providing reports on collection activities to management. To succeed in this position, you should have strong communication skills, be detail-oriented, and possess good problem-solving abilities. You should enjoy working with numbers and have a basic understanding of financial concepts. A high level of professionalism and the ability to handle sensitive information discreetly is essential.

We are seeking a diligent and motivated Recovery Agent to join our team in Bankura, India. This role is perfect for individuals looking to start or advance their careers in the finance sector. As a Recovery Agent, you will be instrumental in assisting clients with resolving outstanding debts.Key Responsibilities:1. **Communicating with Clients**: Reach out to clients to remind them of overdue payments and establish communication to discuss payment options.2. **Negotiating Payments**: Work with clients to negotiate repayment plans that suit their financial situation while ensuring the recovery of outstanding amounts.3. **Maintaining Records**: Keep accurate records of all communication and agreements with clients to track the recovery process effectively.4. **Problem Solving**: Address any concerns or disputes raised by clients regarding their debts, providing clear solutions and explanations.5. **Monitoring Accounts**: Regularly review and monitor accounts to ensure compliance with payment plans and follow up when necessary.Skills and Expectations:The ideal candidate must have a minimum education of 10th grade. Strong communication skills in both verbal and written forms are essential, alongside good negotiation abilities. Basic computer skills are necessary to maintain records and communicate with clients effectively. A proactive attitude and problem-solving skills are highly valued. We welcome candidates with 0 to 6 years of experience, making this an ideal role for both newcomers and those with some experience in the field.

Whatyoull be doing Recovervehicles from non-compliant drivers . ToworLiftvehicles that are unable to be driven. Drivethesenior security lead on official assignments. Sourceandmaintainrelationships with recovery partnersWhatyouwill need for this position Minimumofsecondaryschoolcertificate or equivalent. 5+yearsofprovendriving experience. Goodknowledgeofroutesandlocations. Mustbeabletodrivedifferent vehicle types (Bike, Car & Pickup Truck). Musthavegoodcommunicationskills.Key Metrics %ofrecoveryallocated and completed TATforrecovery bymonitoring recovery agents Roadsafetyandregulation compliance during recovery Minimisingrecovery by resolving DP returns through voluntary returns or having

Job Role: Debt recovery Process by calling NPA customer * Raise settlement & Complaints on the CRM tool.* Educate customers about cibil and collect pending amount.* Maintain adequate knowledge levels on products, processes and systemsused* Ensure collection target are met* Skills Required:o Excellent verbal communication skillso Time management skills to manageo Ability to comprehend, capture as well as interpret basiccustomer informationo Strong communication with customero Knowledge of Banking / Credit cards/ Cibil / Loan preferred

Job Role: Tele Collection Executive (Domestic Voice/Blended)Industry Type: BFSIShift Timings: 9:30am-6:30pm windowLocation: AmbatturCertification: DRA Certified (Mandatory)Experience: From 6 Months (Relevant experience in collections)Languages Required: Tamil / Telugu / Kannada / Malayalam / HindiJob Responsibilities: Make outbound collection calls to customers with overdue payments. Negotiate and persuade customers to make timely payments while maintaining professionalism. Follow compliance guidelines and adhere to RBI/DRA regulations. Maintain accurate records of interactions and payment commitments. Work towards achieving collection targets. Handle customer queries related to outstanding dues and provide appropriate solutions. Collaborate with the team to improve collection strategies.Key Requirements: Prior experience in a collection process is mandatory. DRA certification is required. Strong negotiation and persuasion skills. Ability to handle difficult conversations tactfully.

Need Telecaller for Banking and Finance Emi Collection Over Telephone

We are seeking a dedicated and motivated Collection Executive to join our team in Patna. This is a full-time position suitable for female candidates with 0 to 3 years of experience. The ideal candidate will help manage and recover outstanding debts while maintaining customer relationships.Key Responsibilities:1. **Debt Collection**: Contact customers via phone, email, or in-person to collect overdue payments and resolve payment issues while ensuring a professional and courteous approach.2. **Account Management**: Maintain accurate records of customer interactions, payment agreements, and follow-up actions within our collection system to ensure up-to-date information.3. **Dispute Resolution**: Handle customer queries and complaints related to billing or payments, working to resolve disputes amicably and efficiently.4. **Reporting**: Prepare and submit regular reports on collection progress, outstanding accounts, and payment statuses to the management team for analysis and strategy development.5. **Compliance**: Follow all company policies and legal requirements related to debt collection, ensuring adherence to ethical standards and practices in communications with customers.Required Skills and Expectations:Candidates must have a bachelors degree and preferably some experience in customer service or collections. Strong communication skills, both oral and written, are essential to effectively interact with clients. Candidates should be organized, detail-oriented, and able to work independently in a fast-paced environment. Additionally, candidates should have basic proficiency in computer applications to manage records and reports. A positive attitude and the ability to negotiate are vital for success in this role.

As a Recovery Executive, your main job will be to assist in collecting overdue payments from customers. You will need to communicate effectively and maintain a positive relationship with clients.**Key Responsibilities:**- **Contact Customers:** Reach out to customers via phone or email to remind them about their overdue payments and discuss any payment issues they may have.- **Maintain Records:** Keep accurate records of all communications with customers regarding payment recovery. This helps track progress and ensures clear follow-up.- **Negotiate Payments:** Work with customers to find suitable payment plans or solutions that encourage them to settle their debts.- **Follow Up:** Regularly follow up with customers who have outstanding payments. A timely reminder can often prompt quicker responses.- **Report Issues:** Communicate any challenges you face during the recovery process to your supervisor. This helps the team address problems quickly and effectively.**Required Skills and Expectations:**You should have strong communication skills that allow you to interact well with customers. A good understanding of basic finance is helpful, but not mandatory, as training will be provided. You must be punctual and organized in managing your tasks. A friendly yet firm approach will be essential to encourage customers to make payments. You should be adaptable and able to work in a team while also being self-motivated. A high school diploma is necessary, and prior experience in a similar role is a plus, though fresh candidates are also welcome to apply.

Urgent need for Telecaller.

We are looking for a Collection Executive to join our team in Nirman Vihar, Delhi. This role is ideal for a motivated female candidate with 1 to 5 years of experience, who can manage collection processes effectively and professionally. As a Collection Executive, you will be responsible for reaching out to clients to collect outstanding payments. Your key responsibilities will include:1. **Contacting Customers**: Regularly communicate with customers via phone and email to remind them of overdue payments and resolve any billing issues.2. **Maintaining Records**: Keep accurate records of all communications and transactions to track payments and document payment plans.3. **Negotiating Payments**: Work with customers to develop payment arrangements and negotiate settlements for overdue bills.4. **Reporting**: Prepare weekly and monthly reports on payment statuses and outstanding debts for management review.5. **Customer Relations**: Ensure a professional and courteous approach in all communications, fostering positive relationships with clients while encouraging timely payments.To excel in this role, you should have strong communication and negotiation skills, a good understanding of the collection process, and the ability to handle difficult conversations with professionalism. Being organized and detail-oriented is essential for tracking payments and documenting interactions accurately. A solid grasp of basic financial concepts will also enhance your effectiveness in this position. We seek a dedicated individual who is ready to contribute to our team in a fast-paced environment.

Job Title: Legal OfficerLocation: Sirohi, RajasthanExperience: 45 years of relevant experience in Banking or NBFC legal operations.Job SummaryWe are looking for a proactive and detail-oriented Legal Officer with 45 years of experience in Banking or NBFC sector. The candidate will be responsible for handling legal documentation, regulatory compliance, loan recovery matters, and coordination for litigation cases. The role requires strong knowledge of SARFAESI Act, DRT proceedings, and NPA recovery processes.Roles & Responsibilities1) Legal DocumentationDraft, review and vet legal documents such as loan agreements, contracts, notices, affidavits, and legal correspondence.Ensure proper legal documentation for loan disbursement and recovery processes.2) Compliance & RegulatoryEnsure company compliance with RBI guidelines and NBFC regulatory frameworks.Assist in implementing legal policies and internal compliance procedures.3) Recovery & LitigationHandle matters related to SARFAESI Act, NPA recovery, arbitration and debt settlement.Coordinate with external legal counsels and recovery agencies for ongoing litigation matters.Support legal proceedings in DRT and other courts/tribunals when required.4) Legal AdvisoryProvide legal guidance to internal teams on risk mitigation and compliance issues.Identify potential legal risks and suggest preventive strategies.5) Documentation & RecordsMaintain legal records, case files, and documentation database.Track and monitor legal cases and recovery matters.Qualification & SkillsQualification - LLB / LLM from a recognized university.Strong knowledge of SARFAESI Act, DRT, Arbitration, Civil & Criminal LawsExperience in loan documentation and legal complianceUnderstanding of NPA recovery processesStrong legal drafting and analytical skillsGood communication and negotiation abilitiesAbility to handle confidential information with integrityProficiency in MS Office and legal research tools

We are seeking a motivated and results-driven Debt Recovery Agent to join our team. The successful candidate will be responsible for contacting clients to recover outstanding payments while maintaining professionalism and excellent customer service.

Job Title: Real Estate Recovery Executive (Female)Department: Sales / Accounts / CollectionsLocation: On-siteExperience: 14 years (Freshers with good communication skills can also apply)Job Summary:We are looking for a Female Real Estate Recovery Executive to manage customer payment follow-ups, outstanding dues, and recovery processes. The role involves coordinating with clients, maintaining payment records, and ensuring timely collection as per company policy.Key Responsibilities:Follow up with clients for pending payments, installments, and duesCoordinate with sales, accounts, and legal teams for recovery casesMaintain customer payment records and recovery reportsHandle customer queries related to payment schedules and receiptsConduct telephonic, email, and in-person follow-ups when requiredEnsure recoveries are done in a professional and ethical mannerPrepare daily/weekly recovery status reportsSupport legal recovery process when escalation is requiredMaintain confidentiality of financial and customer dataRequired Skills & Qualifications:Graduate in any discipline (B.Com / BBA preferred)Good communication and negotiation skillsBasic knowledge of real estate payment structuresComfortable with MS Excel, Word, and CRM softwareAbility to handle pressure and difficult conversations politelyStrong follow-up and coordination skillsPreferred Candidate Profile:Experience in real estate, banking, or finance recoveryPresentable personality with professional attitudeSalary & Benefits:Salary: As per industry standardsCareer growth opportunitiesSupportive work environment

As a Collection Executive in Perambur, Chennai, you will be responsible for contacting customers to collect overdue payments on behalf of the company. Your key responsibilities include making outbound calls, negotiating payment plans, updating customer records, and maintaining accurate documentation of all collection activities.To excel in this role, you must have strong communication skills to effectively interact with customers and collect payments in a professional manner. Attention to detail is crucial to accurately document all collection activities and ensure compliance with company policies. The ability to work independently and prioritize tasks is also essential to meet collection targets and deadlines.You should be a 10th pass with 0-1 years of relevant experience in collections or customer service. Familiarity with computer systems and proficiency in basic MS Office applications will be advantageous in managing customer records and generating reports. A resilient and persistent attitude, along with a customer-centric approach, will help you succeed in this role as a Collection Executive.

Job Description: Collection AgentCompany Name- Icollect India Pvt. ltd.Position: Collection AgentExperience: Fresher & Experienced Both can applyWorking Days: 6 days workingWeekly Off: 1 rotational offSalary: 18,000 24,000 (based on interview performance)

The Field Executive will be responsible for conducting on-site visits to clients in Chitradurga. Key responsibilities include traveling to client locations, delivering products or services, and maintaining positive relationships with customers. The ideal candidate should have a diploma and 0-2 years of experience, with strong communication and organizational skills. Expectations include being punctual, professional, and able to work independently.

The Recovery Executive will be responsible for leading recovery operations and ensuring the timely recovery of outstanding payments. This role requires strong leadership skills to motivate and guide a team towards meeting recovery targets. The ideal candidate should have 1-2 years of experience and be a 12th pass. A male candidate is preferred for this full-time, office-based position in Nagpur.

We are looking for a Collection Executive to join our team in Jaipur Vaishali Nagar. The ideal candidate should have 0-5 years of experience and at least a 12th pass education. Key responsibilities include managing BPO operations, cash collection, collections recovery, working as a DRA executive, field work, handling telecalling, and being a recovery agent. Required skills include strong communication, negotiation, and problem-solving abilities, along with attention to detail and the ability to work in a fast-paced environment. The position is full-time and requires work from the office.

We are looking for dedicated and self-motivated Debt Recovery Agents and Field Executives who possess strong English communication skills, excellent negotiation abilities, basic computer knowledge, and the ability to handle customers professionally. Candidates should be disciplined, target-oriented, able to work independently, and willing to travel when required. Prior experience in collections or field operations will be an added advantage.

As a Collection Agent in Vijayawada, India, you will be responsible for contacting customers with overdue payments and negotiating payment plans with them. You will be required to make outbound calls, send reminder notices, and maintain accurate records of all interactions.Key responsibilities include contacting customers with outstanding debts, discussing payment options and arrangements, updating account information, documenting all communication with customers, and meeting collection targets set by the company.To excel in this role, you should have strong communication skills, be persuasive and assertive, have good negotiation skills, be able to handle difficult situations with professionalism, have a basic understanding of financial principles, and be proficient in using computers and CRM software. Additionally, attention to detail, persistence, and the ability to work under pressure are essential qualities for success in this position. A high school diploma (12th pass) is required, and previous experience in a similar role is an advantage but not mandatory.

We are looking for a Collection Telecaller who can communicate confidently with customers and assist in recovery of outstanding payments through calls.Key Responsibilities:Make outbound calls to customers regarding pending paymentsFollow up with customers for payment collectionExplain dues, payment methods, and deadlines clearlyMaintain accurate call records and payment statusCoordinate with the recovery/operations teamAchieve daily and monthly collection targetsEligibility Criteria:Minimum qualification: 10+2 / Graduate preferredFreshers can apply (experience in telecalling/collection is an advantage)Good communication skills in Hindi (English is a plus)Basic knowledge of MS Excel and calling systemsAbility to handle customer objections politelySkills Required:Strong convincing and negotiation skillsPatience and professional behaviorTarget-oriented mindsetAbility to work under pressureSalary & Benefits:Fixed salary + attractive incentivesPerformance-based growth opportunitiesSupportive work environment

We are looking for a Collection Telecaller who can communicate confidently with customers and assist in recovery of outstanding payments through calls.Key Responsibilities:Make outbound calls to customers regarding pending paymentsFollow up with customers for payment collectionExplain dues, payment methods, and deadlines clearlyMaintain accurate call records and payment statusCoordinate with the recovery/operations teamAchieve daily and monthly collection targets.Eligibility Criteria:Minimum qualification: 10+2 / Graduate preferredFreshers can apply (experience in telecalling/collection is an advantage)Good communication skills in Hindi (English is a plus)Basic knowledge of MS Excel and calling systemsAbility to handle customer objections politely.Skills Required:Strong convincing and negotiation skillsPatience and professional behaviorTarget-oriented mindsetAbility to work under pressure.Salary & Benefits:Fixed salary + attractive incentivesPerformance-based growth opportunitiesSupportive work environment