Recovery Operations Jobs

As a Recovery Agent, you will play a crucial role in managing and recovering outstanding debts. Your primary focus will be reaching out to individuals regarding their financial obligations, ensuring clear communication and facilitating payment plans where necessary.Key Responsibilities:- Contact Debtors: Reach out to individuals with outstanding debts through phone calls and other communication methods to remind them of their payment obligations. - Negotiate Payment Plans: Work with debtors to create feasible payment plans that encourage timely repayment while understanding their financial situations.- Maintain Records: Keep accurate records of all interactions, including payment arrangements and follow-ups, to track progress and ensure effective management of accounts.- Provide Excellent Customer Service: Address any queries or concerns from debtors professionally, maintaining a helpful attitude to foster positive relationships.- Achieve Recovery Targets: Strive to meet and exceed recovery targets set by the company, contributing to the overall financial health of the organization.Required Skills and Expectations:- Candidates are expected to have completed their 12th grade. - Strong communication skills are essential, as you will be regularly interacting with clients.- A customer-oriented attitude is important; being empathetic and understanding will help in negotiations.- Basic computer skills are needed for documenting and updating records.- No prior experience is required, making this an ideal entry-level role for motivated individuals looking to start their careers in finance or collections.

Role Overview We are looking for a Calling Agent to connect with customers regarding overdue loan payments, follow up on repayment commitments, and support collection efforts through professional and empathetic conversations. Key Responsibilities Make outbound calls to customers for overdue payment follow-ups. Communicate payment dues and encourage timely repayments. Handle customer queries and repayment-related objections professionally. Track payment commitments and maintain accurate call records. Meet daily calling and performance targets while following compliance guidelines. Requirements Good communication skills in Hindi; Marathi and English are an advantage. Comfortable with outbound calling and customer conversations. Basic computer knowledge. Prior experience in telecalling or loan collections is preferred; freshers with good communication skills may apply. DRA certification is mandatory.

Currently we are urgently hiring for Experienced Non-Dra & DRA Tele-callers for different domestic Banking/ NBFC Collection Calling process in our Organization.Roles & Responsibility:-1) Handle Inbound and make Outbound Calls. 2) Maintain relationships with customers by providing support and right information.3) Maintain quality service by establishing and enforcing organization standards.4) Talk to customers and Follow-up the Leads converting the leads into loan EMI payment.5) Ability to explain and convince customer on calls.

Key ResponsibilitiesSales & Business DevelopmentDevelop and execute sales strategies to achieve business growth and revenue objectives.Identify new markets, customers, and business opportunities to expand market presence.Lead and manage regional and branch sales teams to achieve defined targets.Build strong relationships with key customers, channel partners, and stakeholders.Analyze market trends, competitive activities, and customer needs to drive business decisions.Monitor sales performance and implement corrective actions to ensure target achievement.Recovery & Collections ManagementEstablish and implement collection and recovery strategies to maximize recovery efficiency.Monitor overdue accounts, aging reports, and portfolio delinquency levels.Lead and manage recovery teams, collection agents, and third-party recovery partners.Review high-value delinquent accounts and formulate action plans for recovery.Coordinate with legal departments for recovery proceedings, settlements, and dispute resolutions.Ensure compliance with applicable laws, company policies, and ethical recovery practices.Strategic LeadershipDevelop annual business plans, budgets, and operational strategies.Drive process improvements to enhance collection efficiency and customer experience.Collaborate with Finance, Operations, Risk, and Customer Service teams for business optimization.Implement performance management systems and KPIs for sales and recovery functions.Present business performance reports and recovery analysis to senior leadership.

WE'RE HIRING TELE-COLLECTION OFFICER (TCO) / SENIOR TCO Locations: Hyderabad Employment Type: Full-Time Relevant Experience: Tele-Collections / Tele-Sales / Customer Service DRA Certification: Mandatory Key Responsibilities- Handle delinquent and pre-delinquent customer accounts through outbound calls.- Follow up on overdue payments and obtain Promise-to-Pay (PTP) commitments.- Understand customer concerns and provide appropriate assistance.- Maintain accurate customer information and call records in the CRM.- Achieve assigned collection, productivity, and quality targets.- Follow company processes, compliance guidelines, and call quality standards. Key Skills Tele-Collections & Debt Recovery DRA (Debt Recovery Agent) Certification Loan & Credit Card Collections Recovery Operations Tele-Sales & Customer Service Communication, Negotiation & Convincing Skills Interested candidates can share their updated CV: Email: Prathyusha.vandrangi@enfycon.com Contact: 7671061986 Please share this opportunity with candidates who may be interested!#Hiring #TCO #SeniorTCO #TeleCollections #DebtRecovery #DRA #CollectionsJobs #MumbaiJobs #ChennaiJobs #HyderabadJobs #Recruitment

Key Responsibilities:Make outbound calls to customers dailyCollect payments from customers over callFollow up with customers for pending dues & updatesMaintain call records and update payment statusResolve customer queries professionallyRequirements:Good communication skillsLanguages required: Tamil, English Additional languages preferred: Hindi, Malayalam, Telugu, KannadaFreshers and experienced candidates can applyTarget-oriented with good convincing skillsBenefits:Direct joiningImmediate openings

We are seeking a motivated Recovery Agent to join our team in Rajouri Garden, Delhi. This full-time role is suitable for candidates with 1 to 7 years of experience. As a Recovery Agent, your key responsibilities will include establishing contact with clients to recover overdue payments, negotiating payment terms, and providing excellent customer service during the recovery process. You will be expected to coordinate with team leaders to ensure efficient recovery strategies and report on progress regularly. The ideal candidate should possess strong communication skills, problem-solving abilities, and a good understanding of customer relations. A proactive approach is essential to effectively handle various client situations. You should be organized and capable of managing your workload to meet deadlines.Candidates are required to have a valid driving license for potential fieldwork and must bring their own vehicle. Familiarity with basic documentation and reporting procedures is expected. Additionally, you will need to have access to a mobile device and, preferably, a laptop to assist in your daily tasks. The work environment will be office-based, with potential requirements for travel to meet clients as needed.This position offers an opportunity to be part of a dynamic team and contribute to our growth in the industry. If you are eager to take on this challenge, we encourage you to apply.

DO YOU SPEAK KANNADA, TELUGU, TAMIL, OR HINDI? FIXED SALARY: ABOVE 17,000/- PER MONTH! + ATTRACTIVE INCENTIVES & EXTRA BENEFITS! JOB LOCATION: BOMMANAHALLI / SILK BOARD OFFICES!If you speak at least TWO of those languages and want an immediate job in South Bangalore, we are hiring you directly! Roles: Collection Executives Requirement: Basic computer operating knowledge (Can operate a PC or learn quickly). Experience: Freshers and Experienced candidates are welcome! Direct HR Drive: Zero consultancy charges. Direct company payroll.

As a Recovery Agent, you will play a vital role in managing and collecting due payments. This position is ideal for individuals seeking a full-time opportunity in Somajiguda, Hyderabad, with 1 to 5 years of experience. You will work from the office and are expected to effectively communicate and engage with clients to facilitate timely recoveries.Key Responsibilities:- Manage client interactions to track and secure overdue payments, ensuring clear communication and follow-up.- Utilize basic knowledge of MS Excel for maintaining records and tracking recovery status.- Employ proficiency in Telugu to effectively communicate with clients and support their queries.- Provide updates and reports on recovery progress using basic English communication skills.Required Skills:- Proficiency in Telugu is necessary, while basic English communication skills are preferred for better client interaction.- A fundamental understanding of MS Excel is essential for record-keeping and progress tracking.- Strong communication skills are critical for negotiating and resolving payment issues.- Both freshers and experienced candidates are encouraged to apply, making this an inviting opportunity for those looking to enter the field.This role requires dedication and the ability to work collaboratively in a fast-paced environment. If you are motivated to succeed and have the relevant skills, we welcome your application.

We are looking for a Recovery Agent to join our team in Noida Sector 4. This is a full-time position ideal for individuals with 0 to 2 years of experience, and candidates should have completed at least the 10th grade.As a Recovery Agent, your primary role will be to assist in the collection of outstanding debts. You will communicate with clients to negotiate payment plans and resolve any issues related to their accounts.Key Responsibilities:1. Contact Debtors: Reach out to customers who have overdue payments through phone calls, emails, or in-person visits to discuss their outstanding balances.2. Negotiate Payments: Work with clients to set up manageable payment plans that suit both their needs and the company's requirements.3. Maintain Records: Accurately document all communications and agreements made with debtors in the company's system.4. Follow-up: Regularly follow up with clients to ensure payments are made on time and maintain an open line of communication to address any concerns.Required Skills and Expectations:Candidates should have strong communication skills to interact professionally with customers. A polite manner and patience are crucial, as some clients may be in stressful situations. You should be organized and detail-oriented to handle multiple accounts effectively. Basic computer skills are necessary to maintain records accurately. A positive attitude and willingness to learn will help you succeed in this role.

Job Title: Collections Executive Location: Bangalore Experience: Freshers & Experienced Candidates Languages: English & Hindi Salary: 17,000 - 22,000+CTC+ IncentivesRoles & Responsibilities: Follow up with customers for overdue payments Negotiate and secure payment commitments Maintain collection records and update systems Resolve customer queries related to payments Achieve monthly collection targetsKey Skills: Good Communication Skills Negotiation & Convincing Skills Customer Handling Ability Basic Computer Knowledge

We are looking for a motivated female Collection Agent to join our team in Salt Lake, Kolkata. As a Collection Agent, you will play an important role in communicating with customers to ensure timely payments and maintain positive relationships.Key responsibilities include:1. Communication with Customers: You will reach out to customers via phone or email to remind them of outstanding payments and discuss payment options.2. Account Management: Keeping accurate records of customer interactions and payment statuses is crucial. You will update our database with all communication and payment arrangements.3. Problem-Solving: You will listen to customer concerns and find appropriate solutions to resolve payment issues, while keeping a professional and friendly approach.4. Reporting: Regularly reporting on collection status and providing updates to the management team will be part of your routine to help in assessing the effectiveness of our collection strategies.To succeed in this role, you should have excellent communication skills to convey information clearly and politely. Attention to detail and strong organizational skills are essential to manage records accurately. A basic understanding of payment processes and customer service principles will help you thrive. As a fresh graduate, you should be eager to learn and adapt to new challenges in a full-time office environment.

As a Recovery Executive, you will be an important part of our team, focusing on collecting payments from customers. Your role is crucial in ensuring that our accounts remain healthy and that financial targets are met.Key Responsibilities:- Customer Follow-Ups: You will engage with customers to remind them of outstanding payments, maintaining professionalism and fostering positive relationships.- Debt Collection: Your primary task will be to recover overdue payments, employing various techniques and strategies to encourage timely payment.- Record Maintenance: You will keep accurate records of interactions and payments received. It is vital to document each conversation and update our database accordingly.- Problem Resolution: When faced with payment disputes or issues, you will work to find satisfactory solutions, addressing customer concerns while also protecting the companys interests.- Reporting: You will generate reports on recovery activities, providing insights on progress and areas that need improvement to your supervisor.Required Skills and Expectations:- You should have a minimum of 1-3 years of experience in a similar role, showcasing your ability to handle recovery tasks effectively.- A completed 12th grade education is essential to meet the basic requirements for this position.- Strong communication skills are crucial, as you will interact with customers and other team members frequently.- You should be detail-oriented, with excellent organizational abilities to manage multiple accounts and ensure follow-ups are timely.- Proficiency in using basic computer software and databases will be necessary to track payments and maintain records accurately.

Job Description - Debt Recovery Agent (DRA)PositionDebt Recovery Agent (Field Executive)CompanyLORAX Financial Services Pvt. Ltd.Job LocationKolkata, West Bengal (Field-Based)Additional opportunities may be available across West Bengal and Assam.Employment TypeFull-Time

*AUGUST-VACANCY*Company:- KISSHT FINANCE SERVICES Designation:- FOS (RECOVERY AGENT)Channel:- DIGITAL Experience:- Freshers/ 6 month experience Number of vacancy:- 2

For Chhattisgarh multiple locationWe are hiring field recovery officer who can go to the multiple village location and negotiate with costumers (mostly women) do kycs, background verification and collect the loan with interest.Male and Female both can applyqualifications : 10th or aboveExperience: fresher and experienced both are welcomeRequirements : valid two wheeler driving license and a bike or Scooterperks: food provided, petrol allowance, incentives.no any hidden chargescall me directly 8319467885

Visit bank branches to collect details of loan defaulters. Then Visit the addresses to contact and bring them to bank branches to discuss on recovery of dues . Servicing of Notices to defaulters and mortgaged properties. Works related to SARFAESI ACT.

URGENT HIRING - TELE CALLING COLLECTION EXECUTIVES Location: TirupatiOpen Positions (Total: 50) Tamil - 20 Kannada - 20 Malayalam - 10

WE'RE HIRING TELE-COLLECTION OFFICER (TCO) / SENIOR TCO Locations: Hyderabad Employment Type: Full-Time Relevant Experience: Tele-Collections / Tele-Sales / Customer Service DRA Certification: Mandatory Key Responsibilities- Handle delinquent and pre-delinquent customer accounts through outbound calls.- Follow up on overdue payments and obtain Promise-to-Pay (PTP) commitments.- Understand customer concerns and provide appropriate assistance.- Maintain accurate customer information and call records in the CRM.- Achieve assigned collection, productivity, and quality targets.- Follow company processes, compliance guidelines, and call quality standards. Key Skills Tele-Collections & Debt Recovery DRA (Debt Recovery Agent) Certification Loan & Credit Card Collections Recovery Operations Tele-Sales & Customer Service Communication, Negotiation & Convincing Skills Interested candidates can share their updated CV: Email: Prathyusha.vandrangi@enfycon.com Contact: 7671061986 Please share this opportunity with candidates who may be interested!#Hiring #TCO #SeniorTCO #TeleCollections #DebtRecovery #DRA #CollectionsJobs #MumbaiJobs #ChennaiJobs #HyderabadJobs #Recruitment