- handle day-to-day office operations to ensure smooth functioning.
- maintain and organize office files, records, and documentation (both digital and physical).
- coordinate with vendors for office supplies and maintenance.
- respond promptly to client inquiries via phone, email, or walk-ins.
- provide information about tour packages, travel itineraries, and booking procedures.
- assist customers in resolving booking issues, payment queries, or travel-related concerns.
- coordinate with travel agents, airlines, and hotel partners for bookings and confirmations.
- monitor and update clients about changes in travel schedules, cancellations, or delays.
- maintain accurate records of bookings, invoices, and travel documents.
- prepare and manage travel documents such as itineraries, invoices, receipts, and visa forms.
- generate daily/weekly reports on bookings, payments, and office activities.
- assist in the preparation of promotional material and internal reports.
- collaborate with tour managers, guides, and sales teams to ensure client satisfaction.
- support marketing and sales staff in handling promotional activities and campaigns.
- support basic financial tasks such as invoice generation, payment follow-ups, and petty cash handling.
- maintain records of customer payments and receipts in coordination with the accounts department.
- use travel management software and crm tools to manage bookings and client interactions.
- manage official email accounts and ensure timely communication with clients and partners.
- maintain cleanliness and discipline in the office environment.
- ensure that all client-facing activities align with the company’s image and customer service standards.
Experience
1 - 4 Years
No. of Openings
1
Education
B.A, B.C.A, B.B.A, B.Com, M.A, M.C.A, M.B.A/PGDM, M.Com
Role
Office Executive
Industry Type
Travel / Tourism
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Lakshmi North East Solutions (Human Resource Consultant) Rg Baruah Road, Gcc Bus Stop, Near Aunty\'s