1. Job Purpose
To manage and improve supplier quality performance by ensuring that all raw materials,
bought-out components, machined parts, fabricated assemblies and railway-specific
components supplied to the organization meet approved drawings, technical specifications,
quality standards and customer requirements.
The role involves supplier development, supplier audits, incoming quality control, vendor
performance monitoring, corrective and preventive actions, and coordination with internal
departments and railway customers.
2. Key Responsibilities
A. Supplier Quality Management
• Develop, evaluate and approve suppliers based on technical and quality requirements.
• Conduct supplier quality audits and process capability assessments.
• Monitor supplier performance through quality ratings, rejection rates and delivery
performance.
• Identify critical suppliers and implement supplier improvement plans.
• Ensure suppliers comply with ISO 9001 and applicable railway quality requirements.
• Develop alternative suppliers for critical components.
B. Supplier Process Audit & Development
• Conduct supplier process audits, system audits and product audits.
• Evaluate manufacturing processes such as:
o CNC machining and conventional machining.
o Sheet metal fabrication and welding.
o Forging and casting.
o Heat treatment and surface treatment.
o Painting, plating and coating.
o Rubber, plastic and electrical component manufacturing.
• Verify process control plans, inspection plans, PFMEA and work instructions.
• Monitor implementation of audit observations and corrective actions.
Job Description - Assistant Manager (Supplier Quality
Assurance - SQA)
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C. Incoming Quality Control (IQC)
• Ensure inspection of incoming materials and components as per approved drawings
and specifications.
• Review material test certificates (MTC), test reports and inspection certificates.
• Ensure dimensional, visual, functional and performance inspections.
• Coordinate third-party inspection wherever required.
• Control non-conforming materials through rejection notes, segregation and supplier
communication.
• Ensure proper traceability of materials, batch numbers and heat numbers.
D. Railway Quality & Compliance
• Ensure compliance with applicable RDSO specifications, Indian Railway standards
and customer-specific requirements.
• Coordinate supplier-related inspections and documentation for RDSO, railway
customers and nominated inspection agencies, wherever applicable.
• Ensure compliance with approved drawings, QAP, ITP and technical specifications.
• Maintain inspection records and product traceability.
• Ensure suppliers use approved raw materials and manufacturing processes.
• Support customer and regulatory audits.
E. Non-Conformance & Corrective Action
• Handle supplier rejection, customer complaints and quality failures.
• Initiate Supplier Corrective Action Requests (SCAR).
• Perform root cause analysis using:
o 5 Why Analysis
o Fishbone Diagram
o 8D Problem Solving
o Pareto Analysis
• Monitor implementation and effectiveness of corrective and preventive actions.
• Drive zero-defect initiatives with suppliers.
F. Quality Documentation & Systems
• Maintain supplier quality records and documentation.
• Prepare and review:
o Supplier Quality Plans.
o Inspection and Test Plans (ITP).
o Quality Assurance Plans (QAP).
o FMEA and Control Plans.
o Supplier Audit Reports.
o Material Inspection Reports.
o Non-Conformance Reports (NCR).
o Corrective Action Reports (CAPA).
• Ensure compliance with ISO 9001:2015 requirements.
Job Description - Assistant Manager (Supplier Quality
Assurance - SQA)
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G. Cross-Functional Coordination
• Coordinate with Purchase, Production, Stores, Engineering, Design and Quality
departments.
• Participate in new product development and supplier part approval.
• Ensure supplier quality readiness before mass production.
• Support customer inspections and quality-related discussions.
3. Required Technical Skills
Area Required knowledge
Engineering drawings GD&T, tolerances, surface finish
Inspection Vernier, micrometer, bore gauge, CMM
Quality tools 7 QC tools, 8D, 5 Why, FMEA
Manufacturing Machining, fabrication, welding, casting
Quality systems ISO 9001:2015
Railway standards RDSO specifications and applicable IRS
standards
Documentation QAP, ITP, MTC, NCR, CAPA
Supplier audit Process and system audits
4. Key Performance Indicators (KPIs)
The Assistant Manager - SQA will be evaluated based on:
KPI Suggested target
Supplier rejection PPM Reduction by 20-30% annually
Incoming rejection rate Less than 1%
Supplier audit completion 100% as per plan
SCAR closure Within 30 days
Supplier corrective action effectiveness Above 95%
Repeat supplier complaints Zero major repeat issues
Supplier development Minimum 2 suppliers/quarter
Incoming inspection compliance 100%
Targets should be finalized according to the company's product mix and current quality
performance.
Job Description - Assistant Manager (Supplier Quality
Assurance - SQA)
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5. Experience & Competencies
• 5-8 years of experience in Supplier Quality Assurance in an engineering or
manufacturing company.
• Experience in railway, automotive, heavy engineering or industrial equipment
manufacturing preferred.
• Strong knowledge of mechanical components and manufacturing processes.
• Experience in supplier audits and supplier development.
• Ability to interpret engineering drawings and technical specifications.
• Good communication, negotiation and problem-solving skills.
• Ability to manage a team of incoming quality inspectors.
6. Key Deliverables
1. Improved supplier quality and reduced incoming rejection.
2. Approved and capable supplier base.
3. Effective supplier audit and development system.
4. Zero repeat supplier-related quality issues.
5. Compliance with railway customer and RDSO requirements.
6. Improved supplier process capability and reliability.