Ability to explain various immigration programs, helping the clients to understand and choose the right immigration program.
Counseling the clients over the phone and through emails.
Update the client about immigration updates and check their eligibility.
Interact with professionals/clients in person and assist them with the overseas process.
Keep regular follow up with clients for the immigration process and give clear and accurate information based on the current immigration services & visa laws & policies.
Identify and resolve client concerns by giving assistance in time.
Should be able to convince the prospects and generate business for the company.