Immigration Counselor

Oneway Visa Consultants

job title: immigration tele-counselor

experience required: 1 to 3 years

location: [insert location or remote]

industry: immigration / overseas education / legal advisory

job type: full-time

job summary:

we are seeking a proactive and customer-focused immigration tele-counselor with 1 to 3 years of experience in tele-counseling or immigration advisory. the role involves providing initial consultation over the phone to potential clients about immigration opportunities, assessing eligibility, and guiding them through the process. the ideal candidate will have excellent communication skills, a basic understanding of visa processes, and a passion for helping people achieve their international goals.

key responsibilities:

make outbound calls and handle inbound inquiries from prospects interested in immigration (pr, study, work, visitor visas).

understand clients’ profiles and suggest suitable immigration options based on eligibility.

explain visa procedures, timelines, fees, and documentation requirements clearly and confidently.

schedule appointments for detailed counseling or further processing with senior consultants.

regularly follow up with leads to ensure high conversion rates.

maintain detailed and accurate records of all interactions using crm tools.

keep updated with the latest immigration policies, rules, and country-specific changes.

achieve daily/weekly/monthly targets related to call volume, follow-ups, and conversions.

requirements:

education: bachelor’s degree in any field.

experience: minimum 1 year to a maximum of 3 years in tele-counseling, immigration, or client service roles.

skills required:

excellent spoken and written communication (english mandatory; regional languages are a plus).

strong interpersonal and persuasion skills.

basic knowledge of visa and immigration processes (canada, australia, uk, usa preferred).

comfortable working with crm software, ms office, and call management tools.

target-driven with a customer-first approach.

preferred:

experience in an immigration consultancy or overseas education firm.

familiarity with canadian and australian , student visa applications, tourist & visitor visa application

compensation:

salary: competitive (based on experience) + performance-based incentives -

benefits: incentives ,paid leaves ,phone reimbursement

• Experience

  1 - 3 Years

• No. of Openings

  3

• Education

  Higher Secondary

• Role

  Immigration Counselor

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  SCO-5 & 6, 1st floor, Phase 5, Sector 59, Sahibzada Ajit Singh Nagar, Punjab 160059