NGage Club

Chennai, Tamil Nadu

**Guest Services Associate****Location:** NGage Club, RMZ One Paramount, Porur**Summary:**The Guest Services Associate at NGage Club, RMZ One Paramount, Porur, ensures exceptional guest experiences. This role involves welcoming guests, managing memberships, reservations, and resolving issues. **Responsibilities:**1. **Guest Engagement:**- Greet guests warmly and assist with inquiries.- Address guest concerns promptly and courteously.2. **Membership Services:**- Provide membership details and assist with enrollment.- Maintain accurate membership records.3. **Reservation Management:**- Handle amenity and event reservations efficiently.4. **Problem Resolution:**- Effectively resolve guest issues and escalate when necessary.5. **Facilities and Amenities:**- Maintain a clean, organized club environment.6. **Event Support:**- Assist in planning and executing club events.7. **Administrative Tasks:**- Perform data entry, filing, and billing tasks.8. **Team Collaboration:**- Collaborate with other departments for a seamless guest experience.**Qualifications:**- High school diploma or equivalent; bachelor's degree preferred.- Prior guest services or hospitality experience is a plus.- Strong communication, organization, and problem-solving skills.- Computer proficiency.- Detail-oriented and customer-focused.Join NGage Club in RMZ One Paramount, Porur, and be part of a team dedicated to providing exceptional service in a luxurious environment. To apply,