SARTHAK ENTERPRISES

Prayagraj, Uttar Pradesh

Job Description : FRONT OFFICE OPERATION (Guest Relationship Executive)You will manage the front desk at our head office. Thus, as the first point of contact for our customers and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service. In this role, you are expected to handle administrative tasks and support other departments in everyday chores.Your roleHandle the front desk and maintain visitor records.Manage administrative chores and organisational tasks.Create a welcoming, professional environment for clients and customers.Your tasksManaging the reception area and ensuring the office is neat and tidy.Greeting and welcoming clients, customers and visitors courteously and professionally.Answering phone calls and directing them to the appropriate staff member/department.Handling incoming and outgoing mail and packages.Taking care of general everyday tasks like scheduling appointments, organising files and maintaining office supplies.Required skills and qualificationsBachelors degree in any field.Excellent communication and interpersonal skills.Ability to prioritise tasks and great organisational capabilities.Competency in managing time and solving everyday problems.Customer-oriented mindset with a passion for providing exceptional service.Fluency in English, Hindi, and at least one other regional language.Preferred skills and qualifications1-2 years of experience in a similar job or other customer-facing roles.Proficiency in using computers and other office equipment.Willingness to work in a fast-paced environment with multitasking ability.Hands-on experience of Microsoft Office (MS Word and MS Excel).

SALES EXECUTIVEWe are looking for a Sales & Marketing Executive to join our team M/S SARTHAK ENTERPRISES. The role requires candidates who are skilled in building customer relationships, following up on leads, and maximizing sales opportunities. Identify prospects and develop sales strategies to drive business growth. SALES EXECUTIVE JOB RESPONSIBILITIES INCLUDE: Conducting market research to identify selling possibilities and evaluate customer needs Actively seeking out new sales opportunities through cold calling, networking and social media Setting up meetings with potential clients and listening to their wishes and concernsJOB BRIEFWe are looking for a competitive and trustworthy Sales Executive to help us build up our business activities. Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, wed like to meet you. Ultimately, youll help us meet and surpass business expectations and contribute to our companys rapid and sustainable growth.RESPONSIBILITIES Conduct market research to identify selling possibilities and evaluate customer needs. Actively seek out new sales opportunities through cold calling, networking and social media. Set up meetings with potential clients and listen to their wishes and concerns. Prepare and deliver appropriate presentations on products and services. Create frequent reviews and reports with sales and financial data. Ensure the availability of stock for sales and demonstrations. Participate on behalf of the company in exhibitions or conferences. Negotiate/close deals and handle complaints or objections. Collaborate with team members to achieve better results. Gather feedback from customers or prospects and share with internal teams.REQUIREMENTS AND SKILLS Proven experience as a Sales Executive or relevant role. Proficiency in English. Excellent knowledge of MS Office. Hands-on experience with CRM software is a plus. Thorough understanding of marketing and negotiating techniques. Fast learner and passion for sales. Self-motivated with a results-driven approach. Aptitude in delivering attractive presentations. Master degree.