key responsibilities:
1. supervise ground staff activities: as a ground staff supervisor, you will be responsible for overseeing and managing the day-to-day activities of the ground staff at the airport. this includes ensuring that all tasks are completed efficiently and according to company protocols.
2. manage ground operations: you will be in charge of coordinating and directing ground operations such as baggage handling, aircraft marshaling, and passenger boarding to ensure smooth functioning of airport activities.
3. ensure airport cargo handling: it will be your responsibility to oversee the loading and unloading of cargo on aircraft, ensuring timely and safe handling of all shipments.
4. provide excellent customer service: as a front-line representative of the airline, you will be expected to interact with passengers, address their queries and concerns, and provide them with assistance as needed.
5. maintain airport safety and security standards: you will need to ensure that all ground staff adhere to safety regulations and security protocols to guarantee a safe operating environment for all personnel and passengers.
required skills and expectations:
1. excellent communication skills: you should possess strong verbal and written communication skills to effectively interact with passengers and ground staff.
2. attention to detail: the ability to pay attention to small details is crucial to ensure smooth operations and provide excellent service to passengers.
3. leadership qualities: as a supervisor, you should have strong leadership skills to motivate and manage the ground staff effectively.
4. problem-solving abilities: you should be able to think quickly on your feet and resolve any issues or conflicts that may arise during ground operations.
5. adaptability: the aviation industry is fast-paced and ever-changing, so you should be able to adapt to different situations and work under pressure.
Experience
0 - 5 Years
No. of Openings
951
Education
12th Pass, 10th Pass, I.T.I., B.A, B.Arch, B.C.A, B.Com, B.Sc, Post Graduate Diploma, M.A
Role
Ground Staff Supervisor
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office