We are looking for dedicated individuals to join our team as Ground Staff in Patna, India. This entry-level position is perfect for those who are passionate about customer service and want to start their career in the aviation industry.
Key Responsibilities:
1. **Customer Service**: Assist passengers with check-in procedures, provide information about flights, and address any inquiries or concerns to ensure a smooth travel experience.
2. **Baggage Handling**: Manage the handling of passenger luggage, ensuring that bags are securely loaded onto the aircraft and delivered promptly upon arrival.
3. **Safety and Security Checks**: Conduct routine safety checks to maintain compliance with company policies and aviation regulations, ensuring a secure environment for both staff and passengers.
4. **Communication**: Collaborate with team members and liaise with other departments to ensure efficient operations and quick resolution of any issues that may arise.
Required Skills and Expectations:
Candidates should possess a good level of communication skills, both verbal and written, to effectively interact with passengers and colleagues. A positive attitude and a customer-focused mindset are essential for delivering excellent service. Basic computer skills are necessary for handling booking systems and checking in passengers. The ability to work in a team and a willingness to learn are key, as this role involves collaborating with others in a fast-paced environment. Being detail-oriented will also help in managing the various tasks associated with ground operations.
Experience
0 - 2 Years
No. of Openings
860
Education
12th Pass
Role
Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, Food/Meals, Accommodation, 5 Working Days, Two-way Cab