We are looking for enthusiastic and dedicated individuals to join our team as Ground Staff in Ranchi, India. This full-time role is perfect for freshers who have completed their 12th grade and are eager to start a career in the aviation industry.
Key Responsibilities:
1. Customer Service: Greet and assist passengers throughout their journey, ensuring a pleasant experience at the airport.
2. Check-in Procedures: Help passengers with check-in, baggage handling, and issuing boarding passes while maintaining compliance with airline policies.
3. Boarding Coordination: Manage and facilitate the boarding process, ensuring that flights depart on time and passengers are appropriately seated.
4. Lost and Found: Assist in managing lost luggage and personal belongings, providing support and information to affected passengers.
5. Safety Procedures: Adhere to all safety regulations and protocols, ensuring a secure environment for both passengers and staff.
Required Skills and Expectations:
Candidates should possess strong communication skills, enabling them to interact effectively with passengers and colleagues. A friendly and approachable demeanor is essential for delivering excellent customer service. Attention to detail is crucial for handling documentation, checking procedures, and ensuring the safety of passengers and their belongings. Candidates should be able to work in a fast-paced environment, demonstrating efficiency and a positive attitude. Flexibility in work hours, including weekends and holidays, is expected to meet the operational demands of the airline industry.