Job Description

We are looking for enthusiastic and dedicated individuals to join our team as Ground Staff in Ranchi, India. This full-time role is perfect for freshers who have completed their 12th grade and are eager to start a career in the aviation industry.

Key Responsibilities:

1. Customer Service: Greet and assist passengers throughout their journey, ensuring a pleasant experience at the airport.

2. Check-in Procedures: Help passengers with check-in, baggage handling, and issuing boarding passes while maintaining compliance with airline policies.

3. Boarding Coordination: Manage and facilitate the boarding process, ensuring that flights depart on time and passengers are appropriately seated.

4. Lost and Found: Assist in managing lost luggage and personal belongings, providing support and information to affected passengers.

5. Safety Procedures: Adhere to all safety regulations and protocols, ensuring a secure environment for both passengers and staff.

Required Skills and Expectations:

Candidates should possess strong communication skills, enabling them to interact effectively with passengers and colleagues. A friendly and approachable demeanor is essential for delivering excellent customer service. Attention to detail is crucial for handling documentation, checking procedures, and ensuring the safety of passengers and their belongings. Candidates should be able to work in a fast-paced environment, demonstrating efficiency and a positive attitude. Flexibility in work hours, including weekends and holidays, is expected to meet the operational demands of the airline industry.
  • Experience

    Fresher

  • No. of Openings

    340

  • Education

    12th Pass

  • Role

    Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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