We are looking for dedicated individuals to join our team as Ground Staff in Kota, India. This full-time position is suitable for freshers who have completed their 12th grade.
Key Responsibilities:
1. **Customer Service**: Greet and assist passengers as they check in and board flights, ensuring a positive travel experience. You will provide guidance and support to address any inquiries or concerns they may have.
2. **Baggage Handling**: Manage passenger luggage with care, ensuring all bags are loaded and unloaded efficiently. You will also assist passengers in locating lost items and maintaining records for lost baggage.
3. **Check-In Operations**: Facilitate the check-in process at the airport, including issuing boarding passes and ensuring the accuracy of passenger data. This process will help maintain smooth airport operations.
4. **Safety Checks**: Conduct safety inspections and ensure compliance with security protocols prior to boarding. Your role will contribute to creating a secure environment for all travelers.
Required Skills and Expectations:
Candidates should have effective communication skills to interact positively with customers. Basic problem-solving abilities are essential to handle various situations that may arise. A friendly demeanor and a willingness to work in a fast-paced environment are crucial. Candidates should be team players, ready to collaborate with colleagues to meet collective goals. punctuality and reliability are expected to maintain the standards of airport operations.