We are looking for a Ground Staff Executive in Dehradun, India, to support our operations at the airport and ensure excellent customer service. This entry-level position is ideal for recent school graduates with a passion for the aviation industry.
As a Ground Staff Executive, your key responsibilities will include:
1. **Customer Service**: Assist passengers with check-in processes, answer inquiries, and provide information about flights and services in a friendly manner.
2. **Baggage Handling**: Ensure the safe and efficient handling of luggage, including checking in bags and assisting with any lost or damaged items.
3. **Ticketing and Check-in**: Manage ticketing, check-in procedures, and boarding processes, ensuring that all procedures are followed correctly and efficiently.
4. **Coordination with Airlines**: Work closely with airline staff and management to ensure smooth operations and resolve any issues that may arise during the boarding process.
5. **Safety and Security Compliance**: Follow all safety and security protocols to maintain a secure environment for passengers and staff.
To succeed in this role, candidates should possess strong communication skills and a customer-oriented mindset. You should be detail-oriented, capable of working in a fast-paced environment, and able to remain calm under pressure. Flexibility with working hours is necessary, as this job will require you to work shifts, including weekends and holidays. A positive attitude and a willingness to learn will help you thrive as a Ground Staff Executive.
Experience
0 - 2 Years
No. of Openings
870
Education
12th Pass
Role
Ground Staff Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab