We are looking for a Ground Staff Executive in Shillong, India. The ideal candidate will assist in providing excellent customer service and ensure smooth airport operations. This entry-level role is perfect for freshers or individuals with up to two years of experience.
Key Responsibilities:
1. Customer Assistance: Greet passengers, assist with check-in procedures, and provide information about flight status, ensuring a pleasant experience.
2. Baggage Handling: Ensure the proper handling and loading of passenger luggage, helping with any baggage-related issues or concerns.
3. Safety Compliance: Monitor compliance with safety regulations and ensure a secure environment for both passengers and staff.
4. Coordination with Team Members: Work closely with other airport personnel to facilitate smooth transitions from check-in to boarding.
Required Skills and Expectations:
Candidates should have excellent communication skills, both verbal and written, to effectively interact with passengers and colleagues. A strong customer-focused attitude is essential for addressing passenger needs and enhancing their travel experience. Candidates must be punctual, organized, and able to work efficiently in a fast-paced environment. The role requires flexibility in work hours, as shifts may vary, and a collaborative spirit to work well within a team setting. Basic computer knowledge is a plus, as familiarity with flight systems can improve efficiency. A high school diploma (12th pass) is mandatory for this position.
Experience
0 - 2 Years
No. of Openings
150
Education
12th Pass
Role
Ground Staff Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR CALL ON THIS NUMBER-7636073127