Job Description-Front office executive
Position Summary
We are looking for a proactive and customer-focused Customer Support Executive to manage both telecalling and front office operations. The ideal candidate will handle customer inquiries, schedule appointments, provide excellent customer service, and ensure a smooth experience for all clients.
Key Responsibilities
Front Office Executive
Welcome and assist customers with a warm and professional approach.
Manage customer check-in and check-out procedures.
Handle billing, payment collection, and invoice generation.
Coordinate appointment schedules with therapists.
Address customer queries and resolve concerns promptly.
Maintain reception cleanliness and ensure a pleasant customer experience.
Promote spa services, products, and membership plans.
Required Skills
Excellent verbal and written communication skills.
Strong customer service and interpersonal skills.
Good telecalling and sales conversion abilities.
Basic computer knowledge (MS Office/CRM).
Ability to multitask and work in a fast-paced environment.
Professional appearance and positive attitude.
Contact - (Sindhiya HR)
Experience
1 - 3 Years
No. of Openings
1
Education
Graduate
Role
Front Office Executive
Industry Type
Other
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office