Job Description

Job Description-Front office executive

Position Summary

We are looking for a proactive and customer-focused Customer Support Executive to manage both telecalling and front office operations. The ideal candidate will handle customer inquiries, schedule appointments, provide excellent customer service, and ensure a smooth experience for all clients.

Key Responsibilities

Front Office Executive

Welcome and assist customers with a warm and professional approach.

Manage customer check-in and check-out procedures.

Handle billing, payment collection, and invoice generation.

Coordinate appointment schedules with therapists.

Address customer queries and resolve concerns promptly.

Maintain reception cleanliness and ensure a pleasant customer experience.

Promote spa services, products, and membership plans.

Required Skills

Excellent verbal and written communication skills.

Strong customer service and interpersonal skills.

Good telecalling and sales conversion abilities.

Basic computer knowledge (MS Office/CRM).

Ability to multitask and work in a fast-paced environment.

Professional appearance and positive attitude.

Contact - (Sindhiya HR)
  • Experience

    1 - 3 Years

  • No. of Openings

    1

  • Education

    Graduate

  • Role

    Front Office Executive

  • Industry Type

    Other

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About E Spa International

At E Spa, we are committed to providing you with the ultimate relaxation and rejuvenation experience. As Indias No.1 Thai spa brand, we proudly deliver professional and traditional Thai-style spa services. Located in Chennai and Coimbatore, E Spa combines natural treatments, expert care, and a serene ambiance to ensure your wellness journey is holistic and luxurious.
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