job role: fashion consultant/ senior fashion consultant
job location: ambience mall- vasant kunj , dlf mall of india- noida, airia mall-sector 68 gurgaon
job type: full time
experience: 6months to 5 years
age requirement: below 30 years of age can apply
responsibilities
● greet and direct customers
● provide accurate information (. product features, pricing, and after-sales services)
● answer customers’ questions about specific products
● conduct price and feature comparisons to facilitate purchasing
● cross-sell and up-sell products
● ensure racks are fully and stocked (coordinate with the retail team )
● ensuring aesthetic displaying the stock (coordinate with the giva vm team)
● manage returns of merchandise
● coordinate with the retail sales representatives team to provide excellent customer
service (especially during peak times)
● inform customers about discounts and special offers
● report customer feedback, daily sales details, daily customer walkin to the team
● stay up-to-date with new products/services
● act as a bridge between the offline stores and the corporate office
requirements
● proven work experience as a retail sales representative, sales associate, or similar role
● understanding of the retail sales process
● familiarity with consumer behavior patterns
● knowledge of inventory stocking procedures
● basic analytical skills
● track record of achieving sales targets
● excellent communication skills, relationship building
● ability to perform in fast-paced environments
● flexible to work various shifts
● familiarity with the local language