Customer Support Executive - US Shift

Valiant Biztech

A person will be responsible for making calls to insurance companies to follow up on pending claims/bills. We are looking for people with excellent spoken English skills.

Perform pre-call analysis and check the status by calling the Insurance or using web portal services.

Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference

Record after-call actions and perform post-call analysis for the claim follow-up

Perform analysis of accounts receivable data and understand the reasons for underpayment, denial reasons and take action according to the situation.

Shift: Night Shift 6:00 PM TO 3:00 AM, 5 DAYS WORKING

Experience : 1 - 3 Years

No. of Openings : 10

Education : Any Bachelor Degree

Role : Customer Support Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Male

Job Country : India