Customer Support Executive - US Shift

A person will be responsible for making calls to insurance companies to follow up on pending claims/bills. We are looking for people with excellent spoken English skills.

• Perform pre-call analysis and check the status by calling the Insurance or using web portal services.

• Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference

• Record after-call actions and perform post-call analysis for the claim follow-up

Perform analysis of accounts receivable data and understand the reasons for underpayment, denial reasons and take action according to the situation.

Shift: Night Shift 6:00 PM TO 3:00 AM, 5 DAYS WORKING

• Experience

  1 - 3 Years

• No. of Openings

  10

• Education

  Graduate

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office