Valiant Biztech

Noida, Uttar Pradesh

A person will be responsible for making calls to insurance companies to follow up on pending claims/bills. We are looking for people with excellent spoken English skills. Perform pre-call analysis and check the status by calling the Insurance or using web portal services. Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference Record after-call actions and perform post-call analysis for the claim follow-upPerform analysis of accounts receivable data and understand the reasons for underpayment, denial reasons and take action according to the situation. Shift: Night Shift 6:00 PM TO 3:00 AM, 5 DAYS WORKING

KRA'sContact potential or existing customers to inform them about a product or service. Answer questions about products or the companyAsk questions to understand customer requirements and arrange meetings/visitsDirect prospects to the field sales team when neededEnter and update customer information in the databaseHandle grievances to preserve the company's reputationsKeep records of calls and sales and note useful informationRequirements:Proven experience as telesales representative or other sales/customer service roleAbility to learn about products and services and describe/explain them to prospectsGood Communications skillsExcellent communication with interpersonal skillsCool-tempered and able to handle rejection.