Hiring Freshers || Customer Care Executive

€¢ Handle customer complaints provide appropriate solutions and alternatives within the

time limits; follow up to ensure resolution.

€¢ Identify and assess customers' needs to achieve satisfaction.

€¢ Build sustainable relationships and trust with customer accounts.

€¢ Manage large inbound calls.

€¢ Provide accurate, valid and complete information by using the right methods/tools.

€¢ Follow communication procedures, guidelines and policies.

€¢ Take an extra mile to engage customers.

€¢ Strong phone contact handling skills and active listening.

€¢ Ability to multitask, prioritizes, and manages time effectively.

€¢ Customer orientation and ability to adapt/respond to different types of characters.

€¢ Proven customer support experience is an added advantage.

• Experience

  0 - 3 Years

• No. of Openings

  6

• Education

  Diploma

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Vanagaram, Chennai, Tamil Nadu 600095.