Customer Service Representative

YRB Solution Inc

Manage large amounts of incoming phone calls

Generate sales leads

Identify and assess customers needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Experience : 1 - 3 Years

No. of Openings : 1

Education : Vocational Course, Professional Degree, Any Bachelor Degree, B.C.A, B.B.A, Post Graduate Diploma, M.C.A, M.B.A/PGDM

Role : Customer Service Representative

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India